Electronic Article Surveillance (EAS) systems are used by retailers to prevent theft and reduce shoplifting. Acousto Magnetic (AM) and Radio Frequency (RF) are two common technologies used in EAS systems. Sensormatic Systems manufacture both AM and RF systems. Each technology has its advantages and disadvantages, and the choice depends on the retailer’s specific needs and preferences. Here are some advantages of Acousto Magnetic (AM) over Radio Frequency (RF) for retailers:
Detection range: AM systems generally offer a longer detection range compared to RF systems. This means that AM technology can cover a wider exit/entrance area, making it suitable for larger store layouts or stores with wide exits.
False alarm reduction: AM systems are known for having fewer false alarms compared to RF systems. RF systems can sometimes trigger false alarms due to interference from other electronic devices, which can be a nuisance for both store staff and customers.
Resistance to interference: AM technology is less susceptible to interference from metallic objects, such as shopping carts or metallic store fixtures. In RF systems, these metallic objects may sometimes cause false alarms or affect the overall performance.
Tag orientation: AM systems have a more flexible tag orientation, meaning that the security tags can be placed on the products with more freedom in positioning. RF systems often require specific tag orientations for optimal detection.
Performance in challenging environments: AM technology tends to perform better in challenging retail environments, such as those with a high amount of metal or electromagnetic interference.
Deactivation performance: Deactivating AM tags at the point of sale is usually faster and more reliable than deactivating RF tags. This can lead to smoother and quicker checkout experiences for customers.
Availability of labels and tags: AM security labels and tags may be more readily available and offered by a wider range of suppliers compared to RF tags, which could potentially lead to cost savings for retailers. Loss Prevention Systems carries the full range of both AM and RF tags and labels by Sensormatic.
It’s important to note that both AM and RF EAS systems have their strengths and weaknesses, and the choice between the two will depend on the specific requirements of the retailer and the store environment. Loss prevention Systems will help you decide which technology is best for you and your budget. Some retailers may even opt for hybrid EAS systems that combine both AM and RF technologies to leverage the advantages of each. Ultimately, retailers should consider their store layout, product types, budget, and desired level of security when selecting an EAS system.
Shoplifting incidents can vary in nature and severity, and trends can differ across regions and time periods. While some instances of shoplifting may involve violence, it is important to approach the topic with caution and not generalize based on isolated incidents. Shoplifting-related violence is not necessarily a widespread phenomenon, but retailers should still take precautions to ensure the safety of their employees and customers. Here are some potential strategies retailers can consider:
Employee training: Retailers can provide comprehensive training to their employees on how to handle potentially difficult situations, including shoplifting incidents. This training can include de-escalation techniques, conflict resolution skills, and when to involve security or law enforcement. Loss Prevention Systems provides this LIVE training in person or on-line.
Visible store presence: Maintaining a visible presence of staff and security personnel in the store can act as a deterrent to potential shoplifters. When individuals perceive a higher risk of being caught, they may be less likely to engage in shoplifting or violence.
Effective store layout and surveillance: Retailers can design their stores with clear sightlines and unobstructed views to minimize blind spots. Installing surveillance cameras strategically can help deter theft and provide evidence if incidents occur. However, keep in mind that CCTV is more “after the fact”. There is some deterrence value however, there are better methods for prevention.
Collaboration with law enforcement: Establishing strong relationships with local law enforcement agencies can be beneficial. Retailers can work together with the police to share information, report incidents promptly, and coordinate efforts to prevent and address shoplifting incidents. You should set up an in person meeting with a member of your local law enforcement agency. Have them give you input about your stores vulnerabilities, how they respond and what other measures they can provide such as more frequent marked patrol car drive byes, walking patrol…. You should make it clear that they are always welcome in your store and encourage them to stop by. A cup of coffee, bottle of water…. sends the right message. Most law enforcement agencies have “Zone” type meetings, crime prevention meetings… You should join and go every time. This will keep you up to date on crime in your specific area.
Technology-based solutions: Retailers can explore the use of advanced security technologies, such as electronic article surveillance (EAS) systems like a Sensormatic System, RFID tagging, video analytics, and inventory management systems. These technologies can help detect theft attempts, track inventory, and improve overall store security. Again, Loss Prevention Systems has all of these technologies and we sell, install and service nationwide.
Safety protocols and emergency planning: Retailers should develop and communicate clear safety protocols to their employees in case of emergencies or violent situations. This may involve creating evacuation plans, implementing panic buttons on your burglar alarm system. These panic buttons should be installed in places that employees can retreat to in the event of an emergency. Having them at the POS is fine but, the back office, stock rooms are better. Train your staff on how to respond appropriately in different scenarios.
It’s important for retailers to conduct a thorough risk assessment based on their specific store locations, customer demographics, and historical incidents to determine the most appropriate security measures to implement. Consulting with a Loss Prevention Expert or industry associations can provide valuable insights tailored to the retail environment.
EAS source tagging, or Electronic Article Surveillance source tagging by Loss Prevention Systems, is a practice employed by retailers to enhance their security measures and prevent theft. It involves embedding or attaching electronic surveillance tags to products at their source of manufacture or packaging, before they even reach the retailer’s store shelves. These tags can be detected by electronic surveillance systems located at the store’s exits, triggering alarms if an unpaid item is taken out without proper deactivation.
The primary purpose of EAS source tagging is to deter theft and reduce inventory shrinkage, which refers to losses incurred by retailers due to theft, shoplifting, or administrative errors. By implementing EAS source tagging, retailers aim to minimize losses, protect their merchandise, and maintain profitability. Here are some ways in which EAS source tagging can lead to significant cost savings for retailers:
Reduced labor costs: Traditional anti-theft measures often require employees to manually attach security tags to products once they arrive at the store. This process can be time-consuming and labor-intensive. EAS source tagging eliminates the need for in-store tagging, allowing employees to focus on more value-added tasks, such as customer service. By streamlining operations, retailers can optimize their workforce and potentially reduce labor costs.
Enhanced operational efficiency: EAS source tagging enables retailers to adopt a more efficient and streamlined approach to inventory management. With tags already applied to products at the source, the process of receiving and stocking merchandise becomes faster and more automated. This efficiency can result in improved inventory accuracy, reduced discrepancies, and better overall operational performance, ultimately saving the retailer money.
Prevention of theft and shrinkage: By deterring theft and reducing shrinkage, EAS source tagging directly helps retailers avoid financial losses. The mere presence of visible security tags can discourage potential shoplifters, acting as a strong deterrent. Moreover, the use of electronic surveillance systems at store exits ensures that stolen items trigger alarms, allowing immediate action to be taken. As a result, retailers can recover stolen merchandise, minimize losses, and protect their profit margins.
Decreased expenses on anti-theft measures: EAS source tagging can potentially reduce the need for other costly anti-theft measures, such as security guards or surveillance cameras. While these additional security measures may still be necessary in some cases, the overall reliance on them can be reduced when EAS source tagging is implemented effectively. This reduction in expenses can translate into significant cost savings for retailers.
Improved customer experience: EAS source tagging helps create a safer and more secure shopping environment for customers. When theft is minimized, it enhances the overall shopping experience by reducing the instances of empty shelves, missing items, or inconveniences caused by security measures. Satisfied customers are more likely to become repeat customers and generate increased revenue for the retailer.
EAS source tagging by Loss Prevention Systems provides retailers with various benefits that can lead to substantial cost savings. By reducing labor costs, enhancing operational efficiency, preventing theft, decreasing expenses on anti-theft measures, and improving the customer experience, retailers can optimize their operations, protect their merchandise, and ultimately save money.