SAY NO TO SHOPLIFTING BY UTILIZING EAS LABELS IN YOUR STORE NOW!

 

SAY NO TO SHOPLIFTING BY UTILIZING EAS LABELS IN YOUR STORE NOW!
 EAS Labels-   4                        ML Blog 17
 Stop Shoplifting – 3
        
       Working in Loss Prevention shows you all aspects of shoplifting. Each day as you are watching for thieves, you never know what will happen or what technique you will observe. One day you are catching a thoroughly experienced thief who steals for a living. The next day you are catching a mom pushing a stroller with kids. Other times you may catch a group of 5 kids, not thinking about the seriousness of what they are doing. Some days you run into extremely strange situations that make you wonder what the person was thinking! You just never know. Just last month, I had a strange incident with EAS Labels! My store now uses them every day to stop shoplifting! 
       One morning I was on CCTV, scanning CCTV on a very slow morning. Slow, I thought! I had a subject enter the store acting very suspiciously. She paced the sales floor for close to 20 minutes, looking for associates and acting extremely nervous. This is a behavior I know too well from shoplifters, so I had to be patient and continue to observe. I kept CCTV on her due to these behaviors. After she finally felt “safe” to steal, she started rapidly selecting our highest dollar product out of the home décor department. I noticed all of the product was small, and would be easily concealable in a large purse she was carrying. After selecting 8 items priced between $39.99 and $79.00, she AGAIN paced the sales floor appearing very paranoid for another 20 minutes. I knew at this point, this was going to be a long, drawn out shoplifting incident. I continued to watch, and finally the subject started pulling each price tag off each item. After pulling the tags, she walked the floor looking for a trash can to conceal the ripped tags in. The subject finally concealed each item slowly into her purse. However, one thing struck me as extremely odd. Why go through all this trouble scoping out the sales floor & pulling tags but not removing the EAS Labels!!? It didn’t make any sense. That should be the first thing you want off, especially with how they alarm at the door! The subject ended up walking the floor for another 45 minutes before finally exiting the building! Finally, she looks like she is making her way for an exit. While exiting, the alarm went ballistic! She panicked, quickly dumping all product on ground, just as I thought would happen. She ran to her vehicle, and took off as fast as she could. The store associates and I ran outside to where she dumped. I was able to recover all product from outside the store! EAS Labels saved us from taking a loss on this product! After this incident, I had several other occurrences where the labels worked to stop shoplifting. Less worry, more product on the shelf. Another positive element is how extremely easy they are to apply, and an inexpensive fix.
       I invested a lot of time into this case. But the payoff was massive! Especially showing my store team that the labels we have in place works to stop shoplifting. This was a strange shoplifter case, but it helped illustrate for store management why we utilize EAS labels anytime we receive high dollar product to place on the shelves! You will see a decrease in theft trends once you utilize the same program as me. 
   Need information on EAS Labels? Give us a call at 1.866.914.2567 now. 
.                                                        

Working in Loss Prevention shows you all aspects of shoplifting. Each day as you are watching for thieves, you never know what will happen or what technique you will observe. One day you are catching a thoroughly experienced thief who steals for a living. The next day you are catching a mom pushing a stroller with kids. Other times you may catch a group of 5 kids, not thinking about the seriousness of what they are doing. Some days you run into extremely strange situations that make you wonder what the person was thinking! You just never know. Just last month, I had a strange incident with EAS Labels! My store now uses them every day to stop shoplifting

One morning I was on CCTV, scanning CCTV on a very slow morning. Slow, I thought! I had a subject enter the store acting very suspiciously. She paced the sales floor for close to 20 minutes, looking for associates and acting extremely nervous. This is a behavior I know too well from shoplifters, so I had to be patient and continue to observe. I kept CCTV on her due to these behaviors. After she finally felt “safe” to steal, she started rapidly selecting our highest dollar product out of the home décor department. I noticed all of the product was small, and would be easily concealable in a large purse she was carrying. After selecting 8 items priced between $39.99 and $79.00, she AGAIN paced the sales floor appearing very paranoid for another 20 minutes. I knew at this point, this was going to be a long, drawn out shoplifting incident. I continued to watch, and finally the subject started pulling each price tag off each item. After pulling the tags, she walked the floor looking for a trash can to conceal the ripped tags in. The subject finally concealed each item slowly into her purse. However, one thing struck me as extremely odd. Why go through all this trouble scoping out the sales floor & pulling tags but not removing the EAS Labels!!? It didn’t make any sense. That should be the first thing you want off, especially with how they alarm at the door! The subject ended up walking the floor for another 45 minutes before finally exiting the building! Finally, she looks like she is making her way for an exit. While exiting, the alarm went ballistic! She panicked, quickly dumping all product on ground, just as I thought would happen. She ran to her vehicle, and took off as fast as she could. The store associates and I ran outside to where she dumped. I was able to recover all product from outside the store! EAS Labels saved us from taking a loss on this product! After this incident, I had several other occurrences where the labels worked to stop shoplifting. Less worry, more product on the shelf. Another positive element is how extremely easy they are to apply, and an inexpensive fix.

I invested a lot of time into this case. But the payoff was massive! Especially showing my store team that the labels we have in place works to stop shoplifting. This was a strange shoplifter case, but it helped illustrate for store management why we utilize EAS labels anytime we receive high dollar product to place on the shelves! You will see a decrease in theft trends once you utilize the same program as me. 

Need information on EAS Labels? Give us a call at 1.866.914.2567 now.                                                      




 

 

ALPHA KEEPERS: PROTECTING YOUR PRODUCT WHILE HELPING INCREASE YOUR SALES

DW Blog 01
Alpha Keepers – 5, Prevent shoplifting – 3
ALPHA KEEPERS: PROTECTING YOUR PRODUCT WHILE HELPING INCREASE YOUR SALES
One of the most challenging aspects of running a business knows how to react when your inventory starts to disappear. A lot of folks have a gut reaction to pull the items that they are losing to prevent shoplifting and lock them up behind a cage; some other folks may limit quantities. While these reactions can potentially limit your losses, they will most definitely have a negative impact on your sales. Alpha Keepers allow you to both protect those items while allowing for sales growth. 
Success of retail business is dependent on being able to drive sales growth. This can be challenging when those items start flying off the shelf before they make it to the register. Alpha Keepers can help you protect you prevent shoplifting. If you haven’t heard of them, they are clear acrylic containers that you place your product in, that activates the alarm on the Electronic Article Surveillance (EAS) towers at the stores entrance when nearby. 
There are a number of benefits aside from just setting off an alarm. The most important benefit is that you can place your product on the shelf and allow the customer to still interact with that product without having to have someone from your team unlock a display case. I couldn’t tell you how many times I’ve been out shopping and wanted an item and had to wait around for a long time for an employee to get a key and unlock the display case. In many cases customers just walk away, causing another missed sale. Along with availability, the other benefit is that Alpha Keepers are reusable. When a protected item is purchased at the register, the cashier easily removes the product and the keeper is able to be used again and again. They also come in a variety of sizes for different types of product. What’s more is they cannot be accidentally deactivated like some of the EAS labels out there.
In my many years of Loss Prevention experience, I have found that there are two types of shoplifter; the amateur and the professional. Alpha Keepers deter both equally. Your professional thief wants to get in and out as quickly as possible. They are looking to load up as much product as they can in the shortest amount of time possible. Alpha Keepers increase the size of the product they are protecting, which makes it difficult for professional thieves to load up as much product. If they were going to attempt to get the item out of the keeper, they would risk damaging the product as well as waste precious time. The amateur thief is even more deterred, as most amateur shoplifters tend to steal based on opportunity. These devices tell potential shoplifters that getting this product out is no easy task.
Training your team to use Alpha Keepers is also super easy. The device uses a magnet key that matches up to the device and a simple slide of the tab allows for easy entry. This makes it easier for your team to adapt to the changes of the new devices. You don’t need any special equipment to use these devices either. They sit on the shelf just like the product you want protected. You can rest easy knowing that they are there protecting your product, even if you aren’t there.
So if you’re in a situation where you need to prevent shoplifting, just know that there are solutions out there to help you with your problem.
 
Need information on Alpha Keepers? Give us a call at 1.866.914.2567 now.

One of the most challenging aspects of running a business knows how to react when your inventory starts to disappear. A lot of folks have a gut reaction to pull the items that they are losing to prevent shoplifting and lock them up behind a cage; some other folks may limit quantities. While these reactions can potentially limit your losses, they will most definitely have a negative impact on your sales. Alpha Keepers allow you to both protect those items while allowing for sales growth. 

 

Success of retail business is dependent on being able to drive sales growth. This can be challenging when those items start flying off the shelf before they make it to the register. Alpha Keepers can help you protect you prevent shoplifting. If you haven’t heard of them, they are clear acrylic containers that you place your product in, that activates the alarm on the Electronic Article Surveillance (EAS) towers at the stores entrance when nearby. 

 

There are a number of benefits aside from just setting off an alarm. The most important benefit is that you can place your product on the shelf and allow the customer to still interact with that product without having to have someone from your team unlock a display case. I couldn’t tell you how many times I’ve been out shopping and wanted an item and had to wait around for a long time for an employee to get a key and unlock the display case. In many cases customers just walk away, causing another missed sale. Along with availability, the other benefit is that Alpha Keepers are reusable. When a protected item is purchased at the register, the cashier easily removes the product and the keeper is able to be used again and again. They also come in a variety of sizes for different types of product. What’s more is they cannot be accidentally deactivated like some of the EAS labels out there.

 

In my many years of Loss Prevention experience, I have found that there are two types of shoplifter; the amateur and the professional. Alpha Keepers deter both equally. Your professional thief wants to get in and out as quickly as possible. They are looking to load up as much product as they can in the shortest amount of time possible. Alpha Keepers increase the size of the product they are protecting, which makes it difficult for professional thieves to load up as much product. If they were going to attempt to get the item out of the keeper, they would risk damaging the product as well as waste precious time. The amateur thief is even more deterred, as most amateur shoplifters tend to steal based on opportunity. These devices tell potential shoplifters that getting this product out is no easy task.

 

Training your team to use Alpha Keepers is also super easy. The device uses a magnet key that matches up to the device and a simple slide of the tab allows for easy entry. This makes it easier for your team to adapt to the changes of the new devices. You don’t need any special equipment to use these devices either. They sit on the shelf just like the product you want protected. You can rest easy knowing that they are there protecting your product, even if you aren’t there.

 

So if you’re in a situation where you need to prevent shoplifting, just know that there are solutions out there to help you with your problem.
 

 

Need information on Alpha Keepers? Give us a call at 1.866.914.2567 now.

 

 

Perfume Sampling Stinks When It Causes Shortage; Protect Fragrance Bottles From Fraud And Theft With Alpha Keepers

Protect Fragrance-4                                                                                                               WC blog 298
Alpha Keepers-4
Prevent Shoplifting-4
Perfume Sampling Stinks When It Causes Shortage; Protect Fragrance Bottles From Fraud And Theft With Alpha Keepers
     Do you know what stinks? Fragrances, perfumes and body sprays, when they are all mixed together around a perfume counter or a fragrance aisle of a store. Whatever you want to call it, there are few odors worse than this to give someone (me) a headache or nauseated feeling. Sometimes it can be so overwhelming I can almost taste it! If you have ever seen the movie “Elf”, there is a scene where a sales clerk wants the main character Buddy to smell a sample of a perfume. He doesn’t realize what it is and he sprays it in his mouth and makes a horrible face and screams…that’s kinda like me walking through a perfume cloud in a store. Aside from the odors though, there is another problem that retailers cope with in a perfume department. The tester bottles run out and so the customers take the initiative to open a new bottle to bathe in. Where is the problem in this? Well, aside from the nasal nightmare that results from these perfume parties, retailers experience shortage. Opening a new bottle and spraying the contents means that a buyer won’t purchase it (who wants to buy a used bottle of perfume?). That bottle has to be marked out of stock and could result in lost profit. There is an easy fix to the problem, using Alpha Keepers to protect fragrance in your shop.
     If you have ever paid particular attention, perfume bottles tend to come in a large assortment of designs and shapes, all geared to draw consumer attention. You don’t want to do anything that will hinder the attraction of the customer to the bottle design and that is one of the benefits of using Alpha Keepers. They are clear, hard plastic containers that prevent shoplifting but still allow a customer to see the bottle and be drawn to it. The keeper boxes lock so there is no concern over someone taking the merchandise out and sampling the product. The boxes also prevent shoplifting because they are secure and have radio frequency coils built into them. If a shoplifter takes a Keeper that is protecting a fragrance bottle into the area of electronic article surveillance (EAS) antennas, the antennas alert nearby employees to the attempted theft. LED lights flash and a loud alert signal sounds providing staff an opportunity to conduct a receipt check to retrieve the merchandise. Frequently the alarm startles a thief and results in them dropping merchandise and running rather than risking being caught with stolen goods.
          There were many times I would do theft audits and come across partial bottles of perfume (and empty packages too). I pulled the partial bottles and had them marked out of stock and labeled them with a “tester” label and put them back on display. The hope was to minimize additional markdowns due to customers opening more bottles of the same product to sniff. Each time a bottle had to be marked out, the store was impacted by shortage. The only other options to protect fragrance at the time was placing EAS labels on the packages, locking them up in a display case or if the product was in a clamshell package we put them on locking peg hooks. Lock up cases and locking peg hooks required someone with a key to be available to open or unlock the case or hook when a customer wanted to look at an item. This was a poor option because customers had to wait for assistance. If it took too long for an associate to get to the patron, they would leave and a potential sale was lost. Using Alpha Keepers to protect fragrance is a solution I wish I had available to me. I could have used it to prevent shoplifting AND to stop the sampling of merchandise. They are also a sales driver, giving customers the ability to pick up an item, carry it around the store and take it to checkout at their convenience.
     Use vendor supplied testers to give customers a sniff of the perfume they are interested in. Use Alpha Keepers to protect fragrance profit and prevent shoplifting at the same time. Get a whiff of more green in your cash registers!
Get more information on Alpha Keepers, contact us or call 1.866.914.2567 today.

Do you know what stinks? Fragrances, perfumes and body sprays, when they are all mixed together around a perfume counter or a fragrance aisle of a store. Whatever you want to call it, there are few odors worse than this to give someone (me) a headache or nauseated feeling. Sometimes it can be so overwhelming I can almost taste it! If you have ever seen the movie “Elf”, there is a scene where a sales clerk wants the main character Buddy to smell a sample of a perfume. He doesn’t realize what it is and he sprays it in his mouth and makes a horrible face and screams…that’s kinda like me walking through a perfume cloud in a store. Aside from the odors though, there is another problem that retailers cope with in a perfume department. The tester bottles run out and so the customers take the initiative to open a new bottle to bathe in. Where is the problem in this? Well, aside from the nasal nightmare that results from these perfume parties, retailers experience shortage. Opening a new bottle and spraying the contents means that a buyer won’t purchase it (who wants to buy a used bottle of perfume?). That bottle has to be marked out of stock and could result in lost profit. There is an easy fix to the problem, using Alpha Keepers to protect fragrance in your shop.
     

If you have ever paid particular attention, perfume bottles tend to come in a large assortment of designs and shapes, all geared to draw consumer attention. You don’t want to do anything that will hinder the attraction of the customer to the bottle design and that is one of the benefits of using Alpha Keepers. They are clear, hard plastic containers that prevent shoplifting but still allow a customer to see the bottle and be drawn to it. The keeper boxes lock so there is no concern over someone taking the merchandise out and sampling the product. The boxes also prevent shoplifting because they are secure and have radio frequency coils built into them. If a shoplifter takes a Keeper that is protecting a fragrance bottle into the area of electronic article surveillance (EAS) antennas, the antennas alert nearby employees to the attempted theft. LED lights flash and a loud alert signal sounds providing staff an opportunity to conduct a receipt check to retrieve the merchandise. Frequently the alarm startles a thief and results in them dropping merchandise and running rather than risking being caught with stolen goods.
         

There were many times I would do theft audits and come across partial bottles of perfume (and empty packages too). I pulled the partial bottles and had them marked out of stock and labeled them with a “tester” label and put them back on display. The hope was to minimize additional markdowns due to customers opening more bottles of the same product to sniff. Each time a bottle had to be marked out, the store was impacted by shortage. The only other options to protect fragrance at the time was placing EAS labels on the packages, locking them up in a display case or if the product was in a clamshell package we put them on locking peg hooks. Lock up cases and locking peg hooks required someone with a key to be available to open or unlock the case or hook when a customer wanted to look at an item. This was a poor option because customers had to wait for assistance. If it took too long for an associate to get to the patron, they would leave and a potential sale was lost. Using Alpha Keepers to protect fragrance is a solution I wish I had available to me. I could have used it to prevent shoplifting AND to stop the sampling of merchandise. They are also a sales driver, giving customers the ability to pick up an item, carry it around the store and take it to checkout at their convenience.
     

Use vendor supplied testers to give customers a sniff of the perfume they are interested in. Use Alpha Keepers to protect fragrance profit and prevent shoplifting at the same time. Get a whiff of more green in your cash registers!

 

Get more information on Alpha Keepers, contact us or call 1.866.914.2567 today.