As a Loss Prevention Specialist, my job is to monitor and secure the store assets while utilizing equipment to stop shoplifting. Theft is a serious crime costing retailers and consumers thousands of dollars each year. I take my Loss Prevention career very seriously, but every once in a while shoplifter demonstrates a whole new level of stupidity and one can’t help but laugh. I had such an experience courtesy of the utilization of Checkpoint Hard Tags.
I went to work one morning and was notified of two subjects stealing several items of expensive clothing. I was off the night before and reviewed video to get more information on the culprit. Within minutes of reviewing, I see via CCTV 2 subjects come into the store at 7:30pm; we closed in a half hour. The subjects park, exit a dodge truck simultaneously, and walk in the store. One of the subjects is wearing a hat with a distinctive design and has dark facial hair. The second subject was not wearing a hat but had several visible tattoos that were easily identifiable. They split off from each other but seem to be communicating via their phone. Subject 1 stages a cart full expensive clothing items by the fitting room. Subject 2 scopes the store for associates. They both go into the fitting room with all of the items and exit with all of the items concealed in huge bags. They exited the store with a total of 7 shopping bags filled with $3000 worth of inventory. My store did not utilize Checkpoint Hard Tags for these items; so, I knew I had to make a change somehow. I contacted my district manager and explained why I wanted these items tagged to stop shoplifting. He approved the action plan and I was able to get the items tagged. The following week both subjects returned to the store! They did the exact same routine, but were in such a hurry they did not realize that a majority of their selected items were tagged this time. I observed them laughing on camera as they were about to exit. Then BOOM! The Checkpoint Hard Tags set off the alarm and they were not laughing anymore. They panic and start pulling all items out of the bags. They run to the truck and don’t know what to do. I ended up getting a license plate and ran it. I found out one of subject’s name and the information I needed. After figuring out the subject’s name, I was able to find the subjects social media and compare the subject’s photos to our video. They matched perfectly, and some of the photos with the exact same hat. I then was able to find a picture of the second subject matching the same tattoo, and him posting a picture of the getaway truck. I knew then I had the correct info and enough to turn into the Detectives. All clues pointed to the 2 culprits in question, and they even posted pictures wearing the stolen items!
After finding and processing all the details I put the photos, receipt, and video together for a case. Both were prosecuted. A huge win for my store! However, the bigger win is utilizing Checkpoint Hard Tags to stop shoplifting in the future–saving your store and mine thousands of dollars each year! We continue to use them and have lots of success. In the meantime, I have not seen the two subjects back in my store!
Get more information on Checkpoint Hard Tags, contact us or call 1.866.914.2567 today.