As a Loss Prevention expert, I’ve seen it ALL. I’ve caught grandmas loading up empty bags, to teachers concealing high dollar products. I’ve even caught people who like to wear funny costumes, thinking it will disguise themselves stealing. When you are on CCTV cameras all day, you truly never know what you will see next. No matter what funny or nonsensical incident you observe, it is important to know what merchandise protection will deter ANY shoplifter incident you may experience. Most stores will place spider wraps and large tags on their products for theft prevention purposes. But what can you do about your high dollar merchandise that cannot be spider wrapped or tagged? Alpha Keepers can be used for a majority of product to prevent shoplifting in retailers.
I frequently watch my CCTV cameras to analyze high theft trends, and to look for shoplifters to catch. I was watching cameras one afternoon, and noticed a subject acting suspicious and selected an expensive tactical bag. The subject was wearing a camo hoodie, a greenish satchel bag, and was clean shaven. The Manager on duty also noticed the behavior, so asked if the subject needed any help. The subject got nervous, left the merchandise, and exited the store. I obtained several face shots of the subject on camera, in case he decided to come back to my location at a later time. The following day, the same subject came back into the store wearing the exact same hoodie, greenish satchel, but this time something was VERY different. The subject placed massive, party style fake sideburns & a goatee on his face. It was very obvious & easy to see they were fake, stick on facial hair. Immediately I started receiving calls from associates to see if I was watching the subject. He must have thought this was disguising himself, but instead it brought attention to himself. I could not believe he did that, especially since he did not go through the trouble to change out his clothes or bag. Next, the subject selected 2 high dollar knives, secured by Alpha Keepers. The subject went to a corner of the store, which he thought did not have cameras. He tries to pry the security devices open, but failed miserably. He pulls out his own knife and tries cutting through them, but cannot. He tried for a total of 15 minutes, then finally gave up. His ultimate plans failed, and he left all the merchandise. My store lost nothing in this incident, but could have lost 2 high dollar products, not including the return trips that would have followed. After showing the video of both incidents to my team members, we could not believe that the subject actually came into the store clean shaven one evening, and the next with party style fake facial hair. After this incident, I have not seen him back in my location! This showed my store team the importance of ensuring we are utilizing the Alpha Keepers to prevent shoplifting.
There is never a dull moment working in Loss Prevention, and you never know what you will see! It’s moments like this that make us not only laugh, but realize the importance of keeping our merchandise protection standards updated at the highest level possible. Alpha Keepers are available in different sizes and can be used in many different departments. The customer can also see the product information through the keepers, so it does not inhibit your sales. Due to the success rate, we decided to invest in these devices at all my locations. Utilizing the best security devices prevent shoplifting, no matter what strange situation may arise in your building.
Need information on the Alpha Keepers? Give us a call at 1.866.914.2567 now.