Securing Sales With Sensormatic Safers

I work in an office supply store and there are several different methods the store employs to prevent shoplifting. I am in the unique position that I can look at these strategies and make a professional judgement on their effectiveness. I have been involved in Retail Loss Prevention in one way or another for over 20 years. I have used the most effective retail anti-theft devices and the least effective tools for protecting merchandise. As a sales associate in my current role I can speak to the one strategy I really detest and that is keeping merchandise in a stockroom. It wasn’t long ago I had a customer who wanted to take a look at a couple of packages of pens. The store doesn’t keep these pens on the floor; instead there are placards with the picture of each type of pen on them. If the customer wants to look at the pen I have to go to the stockroom and get one out. I wanted to help this customer get what they came in for so I went to retrieve one so she could examine it. This was just to look at the pen, there was no guarantee she would purchase it (and ultimately she did not). On the way to the stockroom I had to stop and answer questions for two other customers. In one of those instances I had to ask the customer to wait until I was done helping my first customer then I would get back to her. What a terrible way to provide customer service. Yes, I called to see if anyone else could assist her but everyone was occupied with their own customer or they were busy in another department. If I had my choice I would protect the pens with Sensormatic Safers rather than the placard/stockroom lockup method.

 

 There are two types of Safers available to prevent shoplifting. The first is the Flexible Safer and the second is the Adjustable Safer. Both types are equipped with electronic article surveillance technology. This means anyone attempting to carry a protected item out of the store is going to activate the Sensormatic pedestals and store associates can respond and recover the merchandise. The wonderful thing about Sensormatic Safers is that they are great for protecting small items or high dollar goods. For example Flexible Safers are a fantastic tool for protecting 4-packs of AAA lithium batteries or electric toothbrush heads. Adjustable Safers might be used to protect fragrances or skin care products (or pens). The use of these retail anti-theft devices allow merchants more options for stocking merchandise on the salesfloor and minimizing the use of stockrooms for holding merchandise. Protecting products and getting them in the hands of your customers alleviates the necessity of wasted manpower to retrieve products that may or may not be bought. It also makes the convenience of picking up an item and examining it an unstated selling point. As a shopper, I get frustrated when I can’t look at a locked up item because no one is nearby to readily unlock a display case or retrieve something from a stockroom. If it frustrates me, I know it frustrates others.

 

Sensormatic Safers were not available to me when I was a Loss prevention Manager. I wish they had been. I recall one of the hardest areas of the store to prevent shoplifting in was the health and beauty department. Within the specific department razor blades, perfumes and colognes were some of the specific items where we were constantly fighting shoplifting. We had some retail anti-theft devices we used but Safers would have been a better option if we had them available to us. We spent an exorbitant amount of time trying to brand these items to deter Organized Retail Crime groups and tagging them with electronic article surveillance tags. We were more successful than some of our peers but we still had theft problems that impacted our ability to keep product in-stock for paying customers. Of course, this hurt sales, on top of the financial impact of the theft itself.

 

Customer service is a powerful tool in retail. A negative experience for a customer may mean they don’t return for quite some time if at all. On the other hand a great experience leads to customer loyalty and a many return trips. Providing convenience to your customers contributes to an enhanced shopping trip and sales for your store. Sensormatic Safers can make the shopping experience easier and happier for your clients and that means more sales for you.

 

Get more information on Sensormatic Safers, contact us or call 1.866.914.2567 today.

 

Employment Drug Screening Improves Worker Safety


Employment drug screening-3                                                                                                  WC Blog 645
Drug testing-3

Employment Drug Screening Improves Worker Safety
 
     There are a number of reasons to conduct employment drug screening before hiring a new worker but one of the reasons that make it important is workplace safety. I understand that keeping workers safe should be a given but as an employer there are more factors in play that safety impacts in your store. Consider for a moment that if an employee does not feel safe at their job they could decide to quit. When that employee quits what happens? You the store owner or manager is forced to post the job opening, review applications and interview candidates. Once you are through that process you are going to have to spend time training the new worker and understand that productivity won’t be where it was when you had that trained person working for you. A work environment that does not feel safe to your team can be an extreme drain on your overall profit line.

      You could be thinking that you can operate a safe workplace without having to worry about whether employees are using drugs or if you have a need to conduct drug testing. Here are some facts you might find interesting from the Bureau of Justice Statistics (BJS) Source: BJS, Violence in the Workplace, 1993-99, NCJ 190076, December 2001. :
For victims of workplace violence:
35% believed the offender was drinking or using drugs at the time of the incident.
36% did not know if the offender had been drinking or using drugs.
27% of all workplace offenders had not been drinking or using drugs.
Victims of workplace violence varied in their perception of whether the offender used alcohol or drugs by occupation:
47% in law enforcement perceived the offender to be using alcohol or drugs
35% in the medical field
31% in retail sales (emphasis mine)
According to a Bureau of Labor Statistics (BLS) report by Joyce Northwood, originally posted December 7, 2011, “Assaults and Violent Acts in the Private Retail Trade Sector, 2003-2008”, the author wrote the following; “From 2003-2008, there were 944 homicides and 8,700 nonfatal assaults by persons in the retail trade sector.” On page 3 of the report the author also points out that, “First-line supervisors and managers of sales workers accounted for 45% of fatalities in retail trade.” (bls.gov). If there are this many incidents of violence and a large proportion of those who have been victims of violence perceive that drugs or alcohol contributed to those assaults, you can bet those workers will not be happy if they know another employee is a drug user.

     Employment drug screening is the answer for employers who want to minimize the chance they hire someone who is a drug user. That is that done by partnering with a company that has been in the business of Retail Loss Prevention consultation and theft reduction for over 25 years. Bill Bregar founded the company in 1983 and Loss Prevention Systems Inc. (LPSI) was incorporated in 1993. Since then the company has focused on helping customers improve profits and reduce shortage with anti-theft solutions, investigations, training programs, email tips, background checks and pre-employment drug testing and much more. With this much experience it is a smart choice to hire LPSI to conduct pre-employment drug screening and ongoing random drug screening to keep your current staff happy.

     Finally, if maintaining a violence-free work place isn’t reason enough for you to have drug screenings as part of your hiring process then think about the money you could be saving on accidents. Alcohol and drugs contribute to an overall increase in accidents, associated medical expenses and lost time at work. By drug testing job candidates, making random drug testing and post-accident drug testing conditions for employment, retail store owners can improve the store culture. Improving the culture leads to a more productive and happier team and that drives up profits and that is the point of being in business.
 Get more information on drug testing, contact us or call 1.866.914.2567 today.

     

There are a number of reasons to conduct employment drug screening before hiring a new worker but one of the reasons that make it important is workplace safety. I understand that keeping workers safe should be a given but as an employer there are more factors in play that safety impacts in your store. Consider for a moment that if an employee does not feel safe at their job they could decide to quit. When that employee quits what happens? You the store owner or manager is forced to post the job opening, review applications and interview candidates. Once you are through that process you are going to have to spend time training the new worker and understand that productivity won’t be where it was when you had that trained person working for you. A work environment that does not feel safe to your team can be an extreme drain on your overall profit line.
     

You could be thinking that you can operate a safe workplace without having to worry about whether employees are using drugs or if you have a need to conduct drug testing. Here are some facts you might find interesting from the Bureau of Justice Statistics (BJS) Source: BJS, Violence in the Workplace, 1993-99, NCJ 190076, December 2001. 

For victims of workplace violence:

35% believed the offender was drinking or using drugs at the time of the incident.

36% did not know if the offender had been drinking or using drugs.

27% of all workplace offenders had not been drinking or using drugs.

Victims of workplace violence varied in their perception of whether the offender used alcohol or drugs by occupation:

47% in law enforcement perceived the offender to be using alcohol or drugs

35% in the medical field

31% in retail sales (emphasis mine)

 

According to a Bureau of Labor Statistics (BLS) report by Joyce Northwood, originally posted December 7, 2011, “Assaults and Violent Acts in the Private Retail Trade Sector, 2003-2008”, the author wrote the following; “From 2003-2008, there were 944 homicides and 8,700 nonfatal assaults by persons in the retail trade sector.” On page 3 of the report the author also points out that, “First-line supervisors and managers of sales workers accounted for 45% of fatalities in retail trade.” (bls.gov). If there are this many incidents of violence and a large proportion of those who have been victims of violence perceive that drugs or alcohol contributed to those assaults, you can bet those workers will not be happy if they know another employee is a drug user.
     

Employment drug screening is the answer for employers who want to minimize the chance they hire someone who is a drug user. That is that done by partnering with a company that has been in the business of Retail Loss Prevention consultation and theft reduction for over 25 years. Bill Bregar founded the company in 1983 and Loss Prevention Systems Inc. (LPSI) was incorporated in 1993. Since then the company has focused on helping customers improve profits and reduce shortage with anti-theft solutions, investigations, training programs, email tips, background checks and pre-employment drug testing and much more. With this much experience it is a smart choice to hire LPSI to conduct pre-employment drug screening and ongoing random drug screening to keep your current staff happy.
     

Finally, if maintaining a violence-free work place isn’t reason enough for you to have drug screenings as part of your hiring process then think about the money you could be saving on accidents. Alcohol and drugs contribute to an overall increase in accidents, associated medical expenses and lost time at work. By drug testing job candidates, making random drug testing and post-accident drug testing conditions for employment, retail store owners can improve the store culture. Improving the culture leads to a more productive and happier team and that drives up profits and that is the point of being in business. 

 

Get more information on drug testing, contact us or call 1.866.914.2567 today.
     

 

Surprising Results When You View The Loss Prevention ROI Calculator

I was in a store the other day and saw a box of Cracker Jacks and a thought came to me about the Loss Prevention System, Inc. (LPSI) Free Loss Prevention Calculator. Now I had better go back a bit for some readers. Cracker Jacks today aren’t like they used to be. A LONG time ago you used to get some little trinket surprise in the box. You never knew what the surprise would be but you knew something would be in the bottom of the box. We enjoyed the snack but many of us also bought the treat for the joy of the hidden treasure. In a manner of speaking LPSI offers a kind of surprise to retailers when they use the Loss Prevention ROI Calculator and learn that Loss Prevention can be free.

 

When a store owner starts to look into the purchase of a Loss Prevention anti-theft system it is often the result of high shortage numbers primarily attributable to theft. There are also owners or managers who think about purchasing a security system but are reluctant to do so out of an unfounded concern over what a system would cost them.  Sadly, some of these owners have looked in all the wrong places for the best value. They get prices for systems and they may get prices on tags but they have no idea what they are purchasing and no one is explaining the value of what they are investing in. By visiting the LPSI website and their Loss Prevention ROI Calculator, a storeowner is going to be in for a pleasant surprise. Just like finding that hidden toy in a box of Cracker Jacks, the owner is going to find out that the ROI Calculator is a Free Loss Prevention Calculator. There is no charge to use it, no pushy salesman with a pop-up chat box trying to interact with you just a calculator that requires a few key pieces of information.

 

The second surprise comes when the user of the calculator learns that shortage in the store can be reduced by almost half with a Sensormatic security system installation. The calculator estimates a system will reduce your losses due to theft from 1.2% to .65% (which approximates average national shortage figures). Surprise number three is when you learn that over a period of time a retail anti-theft system will pay for itself. You read that correctly, the amount of money a system will save in shortage reduction will eventually pay for the system and the Free Loss Prevention Calculator will tell you how long it will take to do so. No boxed candy snack is going to give you three surprises!

 

 And to borrow a phrase from those as seen on the television commercials, “Wait there’s more!” After you use the Free Loss Prevention Calculator and decide you might be interested in a Sensormatic system, a visit to LPSI’s home page reveals that if you purchase a Loss Prevention System from them you get more than just a Sensormatic tower and installation.  LPSI includes free, live Loss Prevention training for the life of your Sensormatic system when you purchase a system from them. You ALSO receive free training on how to use your Sensormatic system when you make the purchase from them. A system requires more than just haphazardly putting labels on merchandise or walking up to someone who has set off an alarm and asking if they have something they didn’t pay for. There are right and wrong ways to do things and LPSI will teach your team the best methods for optimizing your system.

 

 Purchasing something and getting a bonus item with it that was not expected is always a pleasant surprise. You may be in the market for a new anti-theft system just to get control over inventory shortage. Before you search the internet for a dealer who may not be interested in more than selling you a tower and tags take a look at the LPSI’s Loss Prevention ROI Calculator and their website. Learn how they are interested in more than selling you a tower, they are interested in the success of your business. Their commitment to their clients makes them stand far above other Loss Prevention consultation businesses and even Loss Prevention system dealers. Check out their website today and find out why they are an award winning company in the field of Loss Prevention.

 

Get more information on the Free Loss Prevention Calculator, contact us or call 1.866.914.2567 today.