Theft In The Medical Office-It Could Be An Inside Job

 

Tablet Theft-4 , CPN10-3 , Thunder Tag-3 , CP Systems-1
Theft In The Medical Office-It Could Be An Inside Job
I took my husband to a follow up appointment from his surgery recently because I was the primary person changing his dressings and I wanted to make sure I was doing it right.  When the nurse came in to change them, he asked if I had everything at home I needed to continue for the next couple of weeks.  I told him I was running a little low, but I would check at a home health store for the stuff I needed.  He walked out of the room for a moment and then came back in with a bag of supplies, including tweezers, bandage scissors, and bandage rolls.  He told me to put the bag in my purse and to not tell the doctor he’d given it to me.  I did as I was told, but I wondered later if I had done the right thing.  Theft from doctor’s offices is actually a pretty common occurrence, mostly just rubber gloves and such, but it can get worse.  Money comes up missing from the drawer where they keep patient’s cash payments.  An electronic tablet or i-pad theft occurs after the office invests in new technologies.   In many cases, it’s not just the patients and their families that the staff has to watch now; internal theft can be a major issue in the medical field too.  
Let’s take the i-pad or tablet theft situation.  With many doctor’s offices converting to electronic records and more advanced ways to share medical information, these expensive devices are showing up not just in the exam rooms, but in the waiting room as well.  Patients use them to check in for their appointments and update their contact information as well.  What happens when the patient takes it back to the exam room with them and suddenly it has disappeared?  Obviously, everyone will point the finger at the patient themselves or a member of their family that came with them when the tablet theft is discovered.  But what if they did give the tablet back as they will surely claim?  What if the nurse or assistant simply hid the tablet until they can retrieve it to take home at the end of the day?  The patient will be blamed and possibly banned from the practice and no one is the wiser.  
We can’t control others motives for stealing, and it’s always harder to deal with when the case is internal.  It can happen with a long term employee just as easily as with a new hire.  The employee may be under extreme financial pressure, or have a gambling problem.  They may have an addiction for luxury spending.  They may rationalize an i-pad theft to help themselves since the doctor makes so much money and can afford a new one.  Or, just like above, they could see an opportunity and decide to act on it.  While you can’t control what motivates people to steal, you can control your surroundings and protect your assets with some new offerings by Checkpoint Systems.    
Designed for small spaces and professional settings, the Checkpoint N10, combined with the Thunder Tag, is the way to protect those valuable electronics from external as well as internal theft.  The Checkpoint N10 has the same capabilities as its counterparts used in department stores to monitor inventory.  But it is smaller and sleeker and will not detract from the setting or atmosphere of a doctor’s office.  The Thunder Tag is actually a device that is adhered to the tablet or i-pad and it is the catalyst that will alert staff via the Checkpoint N10 if a theft attempt occurs.  If a patient or employee tampers with the Thunder Tag or tries to remove it, it will self-alarm as well.  A doctor’s office can fail and go under financially just as easily as a retail establishment.  The bills have to be paid and the office equipment that is bought must be maintained and accounted for. 
Want more information on the Checkpoint N10 System now?  Give us a call: 1.770.426.0547

I took my husband to a follow up appointment from his surgery recently because I was the primary person changing his dressings and I wanted to make sure I was doing it right.  hen the nurse came in to change them, he asked if I had everything at home I needed to continue for the next couple of weeks. I told him I was running a little low, but I would check at a home health store for the stuff I needed. He walked out of the room for a moment and then came back in with a bag of supplies, including tweezers, bandage scissors, and bandage rolls. He told me to put the bag in my purse and to not tell the doctor he’d given it to me. I did as I was told, but I wondered later if I had done the right thing. Theft from doctor’s offices is actually a pretty common occurrence, mostly just rubber gloves and such, but it can get worse. Money comes up missing from the drawer where they keep patient’s cash payments. An electronic tablet theft or i-pad theft occurs after the office invests in new technologies. In many cases, it’s not just the patients and their families that the staff has to watch now; internal theft can be a major issue in the medical field too.  

 

Let’s take the i-pad or tablet theft situation. With many doctor’s offices converting to electronic records and more advanced ways to share medical information, these expensive devices are showing up not just in the exam rooms, but in the waiting room as well. Patients use them to check in for their appointments and update their contact information as well. What happens when the patient takes it back to the exam room with them and suddenly it has disappeared? Obviously, everyone will point the finger at the patient themselves or a member of their family that came with them when the tablet theft is discovered. But what if they did give the tablet back as they will surely claim?  What if the nurse or assistant simply hid the tablet until they can retrieve it to take home at the end of the day? The patient will be blamed and possibly banned from the practice and no one is the wiser.  

 

We can’t control others motives for stealing, and it’s always harder to deal with when the case is internal. It can happen with a long term employee just as easily as with a new hire. The employee may be under extreme financial pressure, or have a gambling problem. They may have an addiction for luxury spending. They may rationalize an i-pad theft to help themselves since the doctor makes so much money and can afford a new one. Or, just like above, they could see an opportunity and decide to act on it. While you can’t control what motivates people to steal, you can control your surroundings and protect your assets with some new offerings by Checkpoint Systems.    

 

Designed for small spaces and professional settings, the Checkpoint N10, combined with the Thunder Tag, is the way to protect those valuable electronics from external as well as internal theft. The Checkpoint N10 has the same capabilities as its counterparts used in department stores to monitor inventory. But it is smaller and sleeker and will not detract from the setting or atmosphere of a doctor’s office.The Thunder Tag is actually a device that is adhered to the tablet theft or i-pad and it is the catalyst that will alert staff via the Checkpoint N10 if a theft attempt occurs. If a patient or employee tampers with the Thunder Tag or tries to remove it, it will self-alarm as well. A doctor’s office can fail and go under financially just as easily as a retail establishment. The bills have to be paid and the office equipment that is bought must be maintained and accounted for. 

 

Want more information on the Checkpoint N10 System now?  Give us a call: 1.770.426.0547

 

Preventing Theft With Checkpoint Systems Part 2

 

Checkpoint Systems-3                                                                                                                            WC blog 99
Checkpoint Tags -4
Retail Theft Prevention-3
Preventing Theft With Checkpoint Systems Part 2
     In the first part of this series I introduced you to Checkpoint systems and some of the benefits it can offer a retail business owner or manager.   I discussed the value of electronic article surveillance (EAS) antennas and the importance of having them protecting all building entry and exit points.  I also pointed out that there are a variety of antennas and how there are different sizes and styles to suit the needs of different buildings.  In this article, I would like to talk about another important part of a Checkpoint security system and that is the Checkpoint tags. 
     Checkpoint tags are retail theft prevention devices that attach to clothing, hardline merchandise and can even be placed in food packaging.  The tags are designed to activate an EAS antenna alarm if it is in the frequency field of the antennas.  Tags may come in a hard tag style or a soft label, depending on the type of merchandise your stores carry.  Hard tags are reusable, so once removed at the checkout station, they are stored until ready to be placed on new merchandise.
     Checkpoint tags work using radio frequency readings between the EAS antennas and the tags themselves.  One of the benefits of a radio frequency system over other systems according to two sources I researched is that radio frequency systems tend to have a less expensive infrastructure and have lower tag costs. Checkpoint systems are also energy efficient and cost less to operate than other systems.   One other factor to consider is that many items are source tagged by the vendor so tags are already concealed within the packaging.  Some razor blade packages for example come already tagged where the customer won’t see it (neither will the shoplifter).  Medicines, fragrances, dvd’s and cd’s are frequently source tagged by the vendors. 
     As a retail theft prevention tool, Checkpoint tags provide a visual deterrent to shoplifters.  Hard tags, if placed properly on merchandise are highly visible.  Whether the potential criminal is sorting through clothing or looking at hardware to steal, when they notice that merchandise has a protective tag on it they tend to move on to other areas of the store, or they simply leave.  I did say the tags have to be properly placed.  I have seen situations where a store manager did not want to detract from the ‘appearance’ of clothing so they wanted the placement of tags to be more discreet, for example inside a sweater sleeve near the cuff.  Visibility is a key function of these devices so keep them where they can be seen.  The practical function of hard tags is that they do activate EAS alarms when they are brought within range of the antennas located at entrances.  Even when merchandise is concealed in a bag, purse or backpack, if it has a soft label or the hard tag on it, the EAS alarm sounds and lights built in the antenna flash.  Store personnel can respond and determine the cause of the alarm and recover merchandise that otherwise would have been a loss.  From my own experiences in Loss Prevention, I have worked in stores with Checkpoint systems and I have seen many merchandise recoveries due to EAS alarm activations.  In many instances shoplifters simply got scared and dropped stolen merchandise rather than risk being caught with it on their person. 
     Retail theft prevention does not need to be complicated when Checkpoint systems are employed in your store.  Checkpoint tags and labels on all of your merchandise, whatever you may sell, will deter theft and improve your in stocks and profits.  
For more information on Checkpoint tags, contact us or call 1.770.426.0547
     

In the first part of this series I introduced you to Checkpoint systems and some of the benefits it can offer a retail business owner or manager. I discussed the value of electronic article surveillance (EAS) antennas and the importance of having them protecting all building entry and exit points. I also pointed out that there are a variety of antennas and how there are different sizes and styles to suit the needs of different buildings. In this article, I would like to talk about another important part of a Checkpoint security system and that is the Checkpoint tags

Checkpoint tags are retail theft prevention devices that attach to clothing, hardline merchandise and can even be placed in food packaging. The tags are designed to activate an EAS antenna alarm if it is in the frequency field of the antennas. Tags may come in a hard tag style or a soft label, depending on the type of merchandise your stores carry. Hard tags are reusable, so once removed at the checkout station, they are stored until ready to be placed on new merchandise.

Checkpoint tags work using radio frequency readings between the EAS antennas and the tags themselves. One of the benefits of a radio frequency system over other systems according to two sources I researched is that radio frequency systems tend to have a less expensive infrastructure and have lower tag costs. Checkpoint systems are also energy efficient and cost less to operate than other systems. One other factor to consider is that many items are source tagged by the vendor so tags are already concealed within the packaging. Some razor blade packages for example come already tagged where the customer won’t see it (neither will the shoplifter). Medicines, fragrances, dvd’s and cd’s are frequently source tagged by the vendors. 

As a retail theft prevention tool, Checkpoint tags provide a visual deterrent to shoplifters. Hard tags, if placed properly on merchandise are highly visible. Whether the potential criminal is sorting through clothing or looking at hardware to steal, when they notice that merchandise has a protective tag on it they tend to move on to other areas of the store, or they simply leave. I did say the tags have to be properly placed. I have seen situations where a store manager did not want to detract from the ‘appearance’ of clothing so they wanted the placement of tags to be more discreet, for example inside a sweater sleeve near the cuff. Visibility is a key function of these devices so keep them where they can be seen. The practical function of hard tags is that they do activate EAS alarms when they are brought within range of the antennas located at entrances. Even when merchandise is concealed in a bag, purse or backpack, if it has a soft label or the hard tag on it, the EAS alarm sounds and lights built in the antenna flash.  Store personnel can respond and determine the cause of the alarm and recover merchandise that otherwise would have been a loss. From my own experiences in Loss Prevention, I have worked in stores with Checkpoint systems and I have seen many merchandise recoveries due to EAS alarm activations. In many instances shoplifters simply got scared and dropped stolen merchandise rather than risk being caught with it on their person. 

Retail theft prevention does not need to be complicated when Checkpoint systems are employed in your store. Checkpoint tags and labels on all of your merchandise, whatever you may sell, will deter theft and improve your in stocks and profits.  

 

For more information on Checkpoint tags, contact us or call 1.770.426.0547     

 

 

Alpha Keepers Or Auto Peg Tag-The Choice Is Yours

The company I work for has been supplying our stores with Alpha Keepers for several years. We started out using them to protect razor blades.  We were losing them as fast as we could put them out. It was a constant battle with petty theft and professional shoplifters alike, and when those boxes of Alpha Keepers arrived, we were like: “cue the hallelujah chorus!”.  Currently, we use them for all kinds of products. In my store you’ll find skin care, pain relievers, and even family planning products and more safely encased and out on the shelf for customers to pick up and purchase. Now I have been introduced to a whole new product: the Auto Peg Tag by Checkpoint. I was out on a project for three weeks, and I come back to find we’ve received a supply of these and I am trying to determine which is best to stop shoplifting.  So, let’s take a look and compare the benefits of them both.

 

First, let’s take a look at Alpha Keepers. They are clear cases that come in many different sizes for a variety of products. They can be hung with peg attachments or sit directly on the shelf. All you do is drop the product in, close the lid, and lock it, so they are easy to use. They are quickly opened with the S3 key, so they do not impede or slow down customer service.  Alpha Keepers are completely reusable. They are compatible with Checkpoint Systems, so the alarm will activate if someone gets too close or attempts to steal. Customers can still see the items inside the cases, and they are free to carry them around the store until ready to purchase.  Because of their sizes, you will need some space to store the ones that are not being used to display inventory. 

 

Now, let’s look at the Auto Peg Tag. These are small devices that attach to high risk items that are sold from pegs. They actually fit directly over the peg hole, so they really help make the packaging stronger as well. They come in two different colors: yellow or gray. They do not detract from the packaging, and customers can still pick up the item, turn it over in their hand, and they are free to carry the item around the store. Auto Peg Tags are completely reusable, and they are just as effective the hundredth time as they were the first time they were attached. This is a pin-less attachment so they go on and come off very easily with the S3 Key. And since the Auto Peg Tag is a Checkpoint Systems product, they will cause the alarm to activate as well, if there is an attempt to steal the merchandise before the tag is detached. Because of their size, there is very little space needed for storage.

 

If you are considering purchasing one of these products to stop shoplifting in your store, you really just have to look at what you sell and how much storage space you have for when they are not in use. Both products will deter theft time and again, and both will alert your staff if a theft does occur. Both products allow your customers shop for the items they came to buy, and they don’t have to stand around waiting on you to open up a locked case. They can still pick up the items, turn them over, and read any directions and information listed on the packaging. As a store manager or owner, you can’t go wrong with either of these. As for my store, we will use both! 

 

For more information on Alpha Keepers, Auto Peg Tags and more, contact us or call: 1.770.426.0547

 

Checkpoint Systems’ iS AutoPeg Tag Protecting Procter & Gamble Gillette Razor Blades at More than 3,000 Retail Stores

THOROFARE, N.J. – Feb. 29, 2016 – Checkpoint Systems, Inc. (NYSE:CKP), a leading global supplier of merchandise availability solutions for the retail industry, today announced that more than 3,000 retail stores are now protecting P&G Gillette razor blades with its innovative iS AutoPeg Tag.

 

The iS AutoPeg Tag was designed for razor blades and other high-risk items displayed on peg hooks. It snaps quickly and safely on single- or double-hole packaging and can be easily removed at point of sale for reuse.

 

The iS Autopeg Tag ensures that Gillette razor blades are in stock with customer-friendly availability so shoppers don’t find empty shelves or need to ask store associates to help them make a purchase. In addition, because they are easy to remove at POS, shoppers experience a faster checkout. Moreover, iS Autopeg Tags are very space efficient, visually easy to examine for compliance, enable customers to easily read and touch the packaging, and offer an improved overall look and feel for the category.

 

According to Shawn Evans, Shave On Shelf Availability Leader, North America, for Procter & Gamble, “We worked with our retailers and Checkpoint to develop iS Autopeg Tags, which can be customized to fit on razor blade packaging so that blades are available and easily accessible to our customers in open displays. The iS AutoPeg Tag has proven to be highly effective at increasing on shelf availability and we are looking to expand to 7,000 – 10,000 retail stores by June 2016.”

 

“We’re excited to work with P&G and its retailers to ensure the on-shelf availability of their products, and simplify operational processes in stores,” said Per Levin, President of Merchandise Availability Solutions, Checkpoint Systems. “The iS AutoPeg Tag is an innovative product protection solution, which is helping retailers sell more, lose less and simplify store operations.”

 

About Gillette

For over 110 years, Gillette has delivered precision technology and unrivaled product performance – improving the lives of over 750 million men around the world. From shaving and body grooming, to skin care and sweat protection, Gillette offers a wide variety of products including razors, shave prep (gels, foams and creams), skin care, after shaves, antiperspirants, deodorants and body wash. For more information and the latest news on Gillette, visit http://www.gillette.com/. To see our full selection of products, visit http://www.gillette.com/en/us/shop-now.aspx.

 

About Procter & Gamble

P&G serves consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ambi Pur®, Ariel®, Bounty®, Charmin®, Crest®, Dawn®, Downy®, Fairy®, Febreze®, Gain®, Gillette®, Head & Shoulders®, Lenor®, Olay®, Oral-B®, Pampers®, Pantene®, SK-II®, Tide®, Vicks®, and Whisper®. The P&G community includes operations in approximately 70 countries worldwide. Please visit http://www.pg.com for the latest news and information about P&G and its brands.

 

About Checkpoint Systems, Inc. (www.checkpointsystems.com)

Checkpoint Systems is a global leader in merchandise availability solutions for the retail industry, encompassing loss prevention and merchandise visibility. Checkpoint provides end-to-end solutions enabling retailers to achieve accurate real-time inventory, accelerate the replenishment cycle, prevent out-of-stocks and reduce theft, thus improving merchandise availability and the shopper’s experience. Checkpoint’s solutions are built upon 45 years of radio frequency technology expertise, innovative high-theft and loss-prevention solutions, market-leading software, RFID hardware and comprehensive labeling capabilities to brand, secure and track merchandise from source to shelf. Checkpoint’s customers benefit from increased sales and profits by implementing merchandise availability solutions to ensure the right merchandise is available at the right place and time when consumers are ready to buy. Listed on the NYSE (NYSE: CKP), Checkpoint operates in every major geographic market and employs more than 4700 people worldwide.

 

For more information about the AutoPeg Tag, contact us or call 1.770.426.0547 today. 


 

Preventing Theft With Checkpoint Systems Part 1

Checkpoint Security Systems -5                                                                                                      WC blog 98
Checkpoint tags – 4
Retail Theft Prevention – 3
Preventing Theft With Checkpoint Systems Part 1
     As a store owner or a person in charge of managing a retail store(s), do you find yourself spending a significant amount of time trying to determine where merchandise losses are coming from?  Have you examined how much of your time is being spent trying to address shortage rather than being able to focus on the other areas of your business where you could enhance sales? What if you could work smarter, not harder and drive down shortage AND put your energy into other aspects of your business?  I would like to recommend that investing in a Checkpoint security system can do all this and more.
     A Checkpoint security system in a nutshell is a combination of Electronic Article Surveillance (EAS) antennas positioned at store access points, Checkpoint tags that are attached to merchandise, testing equipment, deactivation and detachment devices.  Data analytics can also be integrated to provide you with customer traffic information, alarm activations, and alarm response times.  A retail theft prevention program built around a Checkpoint security system will make a significant and immediate impact in reducing store stock shortage.
     This may seem like a lot of information so I would like to take time to discuss some of the important points on each part of the system.  While the company can explain all the features and benefits of each component, there are some highlights I will point out, starting with the EAS antennas.  There are a number of styles to choose from, larger antennas have the ability to have advertising panels added to them that can be interchanged.  Some models have the ability to read RFID tags and EAS Checkpoint tags which permit an easy transition if you were to opt for a change in the future.  For stores with small entrances or where you may not have a lot of sales floor space and you can’t afford to lose any square footage, there is a small profile antenna offered called the Classic N10.  Whatever you may determine your needs are while consulting with Checkpoint staff, there is an antenna that will suit your business needs.  
     In addition to the benefits of the styles and designs offered with the selection of antennas, there is a functional aspect to how they impact retail theft prevention.  There is deterrence value to having antennas installed at entrances and exits.  When a potential shoplifter or even an employee sees the antennas they know that there is merchandise in the store that is protected with Checkpoint tags or EAS labels.  There is always a chance that a person entering your store with the intent of stealing may very well choose to leave and find another retailer without EAS protection.  The other practical function is that when a piece of merchandise that is protected with Checkpoints tags or labels is brought within range of the antennas, a loud, audible alarm is activated in the antenna, as are flashing LED lights.  Employees are alerted and respond to determine a cause for the alarm and recover merchandise someone may be attempting to steal or forgot to pay for, such as an item that was on the bottom of a shopping cart.
      Finally, as you are investigating the benefits of Checkpoint security systems, don’t forget to consider protecting all of the store entry points.  It is easy to think only of the potential for shoplifters to steal, but you should be aware that roughly half of all retail shortage is due to employee theft according to the 2015 Global Retail Theft Barometer Report.  Back doors or employee entrances are vulnerable points, often overlooked when EAS antennas are installed.  Dishonest employees or vendors can use these access points to spirit away merchandise protected with Checkpoint tags and no alarm will be activated.
    Start building a retail theft prevention program around the right Checkpoint security system, starting with the EAS antennas.  With the proper tools in place, you will begin to see merchandise theft decrease sharply and profits increase.  When that happens you can focus on other areas to improve sales!
For more information on Checkpoint security systems, contact us or call 1.770.426.0547 

As a store owner or a person in charge of managing a retail store(s), do you find yourself spending a significant amount of time trying to determine where merchandise losses are coming from? Have you examined how much of your time is being spent trying to address shortage rather than being able to focus on the other areas of your business where you could enhance sales? What if you could work smarter, not harder and drive down shortage AND put your energy into other aspects of your business? I would like to recommend that investing in a Checkpoint security system can do all this and more.
     

A Checkpoint security system in a nutshell is a combination of Electronic Article Surveillance (EAS) antennas positioned at store access points, Checkpoint tags that are attached to merchandise, testing equipment, deactivation and detachment devices. Data analytics can also be integrated to provide you with customer traffic information, alarm activations, and alarm response times. A retail theft prevention program built around a Checkpoint security system will make a significant and immediate impact in reducing store stock shortage.
     

This may seem like a lot of information so I would like to take time to discuss some of the important points on each part of the system.  While the company can explain all the features and benefits of each component, there are some highlights I will point out, starting with the EAS antennas. There are a number of styles to choose from, larger antennas have the ability to have advertising panels added to them that can be interchanged. Some models have the ability to read RFID tags and EAS Checkpoint tags which permit an easy transition if you were to opt for a change in the future. For stores with small entrances or where you may not have a lot of sales floor space and you can’t afford to lose any square footage, there is a small profile antenna offered called the Classic N10. Whatever you may determine your needs are while consulting with Checkpoint staff, there is an antenna that will suit your business needs.  
     

In addition to the benefits of the styles and designs offered with the selection of antennas, there is a functional aspect to how they impact retail theft prevention. There is deterrence value to having antennas installed at entrances and exits. When a potential shoplifter or even an employee sees the antennas they know that there is merchandise in the store that is protected with Checkpoint tags or EAS labels. There is always a chance that a person entering your store with the intent of stealing may very well choose to leave and find another retailer without EAS protection. The other practical function is that when a piece of merchandise that is protected with Checkpoints tags or labels is brought within range of the antennas, a loud, audible alarm is activated in the antenna, as are flashing LED lights. Employees are alerted and respond to determine a cause for the alarm and recover merchandise someone may be attempting to steal or forgot to pay for, such as an item that was on the bottom of a shopping cart.
     

Finally, as you are investigating the benefits of Checkpoint security systems, don’t forget to consider protecting all of the store entry points. It is easy to think only of the potential for shoplifters to steal, but you should be aware that roughly half of all retail shortage is due to employee theft according to the 2015 Global Retail Theft Barometer Report. Back doors or employee entrances are vulnerable points, often overlooked when EAS antennas are installed. Dishonest employees or vendors can use these access points to spirit away merchandise protected with Checkpoint tags and no alarm will be activated.
   

Start building a retail theft prevention program around the right Checkpoint security system, starting with the EAS antennas.  With the proper tools in place, you will begin to see merchandise theft decrease sharply and profits increase. When that happens you can focus on other areas to improve sales!

 

For more information on Checkpoint security systems, contact us or call 1.770.426.0547