Stop shoplifting-3 WC Blog 656
Electronic Article Surveillance-4
Sensormatic Labels-3
Group Theft Can Be Prevented With The Help Of Sensormatic Labels
I remember the days when I was a Loss Prevention Officer and had to make choices on how to stop shoplifting by a group that was working together. The decisions were never easy. I had to consider if I had a partner working with me or was I alone that shift. If I was alone, did I have a manager working on whom I could depend to at least call the police for me or did I have a less than reliable manager on duty? If I was working alone I had to decide how I was going to approach the group when I was ready to stop them. These may not seem like hard choices but there were all kinds of consequences and unforeseen outcomes that could occur if I was not careful. In fact when watching a group I even had to decide who the main actor was and determine if THAT was going to be the one to maintain surveillance on. Once concealment began I had to stick with one person to watch especially if the group split up. When it comes to Retail Loss Prevention store owners have choices to make also and they aren’t always easy.
Do you, the store owner have a Loss Prevention program in place? Is it effective and what does it consist of in terms of people, equipment, theft deterrence, etc.? Who in your store knows your plan or what their role if any is to stop shoplifting? Allow me to pause for a moment and say this if you don’t have an electronic article surveillance system as part of your anti-theft strategy you need one (another choice to make, right?). Most people are familiar with these systems so I won’t belabor that point. What I will comment on is there are a number of systems on the market and finding one that is effective and has a variety of tags and labels available is important. Sensormatic labels and tags along with their electronic article surveillance towers fits that bill. They offer both radio frequency labels and acoustic magnetic tags that protect a wide range of merchandise and packaging materials. As someone who has tagged more items than he cares to remember I can vouch for the fact that having multiple tags and styles is vital for an effective security plan. Different products have different security needs and one size does not fit all. I’m going to tag a package of gum with a different device than a pair of shoes.
More likely than not, there is a store manager reading this who is thinking that they don’t need an electronic article surveillance system. They feel that their employees offer customer service and that is enough to prevent theft. As someone who has been in Loss Prevention for many years I am going to say that train of thought is flawed. The groups I was dealing with were astute in how they would commit their crimes. If they noticed that employees were providing customer service they would split up. Divide the store team and someone is going to get free to conceal merchandise. It was hard in a big box store to cover everyone, for a small or medium size retailer you will probably not have the personnel to match up one for one. Once your team is divided your store becomes free game. A force multiplier for YOU is to use Sensormatic labels to protect your merchandise and the towers at the front doors to alarm if a criminal tries to sneak goods out of the store.
In the department store I worked for as a Loss Prevention Officer we had multiple exits, I could never cover them all on my own or with a partner. BUT in the big box stores I worked for we had one entry/exit point and a single employee could respond to an electronic article surveillance alarm quickly and effectively. In a store with this equipment set up your team can offer the best customer service possible to deter shoplifters. But tagging merchandise and having one person near the front doors able to answer alarms means you don’t have to be concerned if you can’t keep up with every member of a suspicious party of customers.
You have decisions to make on how to stop shoplifting in your store(s) to stay profitable. With so many day to day managerial responsibilities to attend to this doesn’t need to be a difficult one to make. Tag merchandise with Sensormatic labels and add Sensormatic towers at your entrances and exits and you will see an immediate impact on theft reduction in your store. Multiply the impact of your customer service with Sensormatic.
Sensormatic labels are important and we can help you with it. Call 1.770.426.0547 and let’s talk.
I remember the days when I was a Loss Prevention Officer and had to make choices on how to stop shoplifting by a group that was working together. The decisions were never easy. I had to consider if I had a partner working with me or was I alone that shift. If I was alone, did I have a manager working on whom I could depend to at least call the police for me or did I have a less than reliable manager on duty? If I was working alone I had to decide how I was going to approach the group when I was ready to stop them. These may not seem like hard choices but there were all kinds of consequences and unforeseen outcomes that could occur if I was not careful. In fact when watching a group I even had to decide who the main actor was and determine if THAT was going to be the one to maintain surveillance on. Once concealment began I had to stick with one person to watch especially if the group split up. When it comes to Retail Loss Prevention store owners have choices to make also and they aren’t always easy.
Do you, the store owner have a Loss Prevention program in place? Is it effective and what does it consist of in terms of people, equipment, theft deterrence, etc.? Who in your store knows your plan or what their role if any is to stop shoplifting? Allow me to pause for a moment and say this if you don’t have an electronic article surveillance system as part of your anti-theft strategy you need one (another choice to make, right?). Most people are familiar with these systems so I won’t belabor that point. What I will comment on is there are a number of systems on the market and finding one that is effective and has a variety of tags and labels available is important. Sensormatic labels and tags along with their electronic article surveillance towers fits that bill. They offer both radio frequency labels and acoustic magnetic tags that protect a wide range of merchandise and packaging materials. As someone who has tagged more items than he cares to remember I can vouch for the fact that having multiple tags and styles is vital for an effective security plan. Different products have different security needs and one size does not fit all. I’m going to tag a package of gum with a different device than a pair of shoes.
More likely than not, there is a store manager reading this who is thinking that they don’t need an electronic article surveillance system. They feel that their employees offer customer service and that is enough to prevent theft. As someone who has been in Loss Prevention for many years I am going to say that train of thought is flawed. The groups I was dealing with were astute in how they would commit their crimes. If they noticed that employees were providing customer service they would split up. Divide the store team and someone is going to get free to conceal merchandise. It was hard in a big box store to cover everyone, for a small or medium size retailer you will probably not have the personnel to match up one for one. Once your team is divided your store becomes free game. A force multiplier for YOU is to use Sensormatic labels to protect your merchandise and the towers at the front doors to alarm if a criminal tries to sneak goods out of the store.
In the department store I worked for as a Loss Prevention Officer we had multiple exits, I could never cover them all on my own or with a partner. BUT in the big box stores I worked for we had one entry/exit point and a single employee could respond to an electronic article surveillance alarm quickly and effectively. In a store with this equipment set up your team can offer the best customer service possible to deter shoplifters. But tagging merchandise and having one person near the front doors able to answer alarms means you don’t have to be concerned if you can’t keep up with every member of a suspicious party of customers.
You have decisions to make on how to stop shoplifting in your store(s) to stay profitable. With so many day to day managerial responsibilities to attend to this doesn’t need to be a difficult one to make. Tag merchandise with Sensormatic labels and add Sensormatic towers at your entrances and exits and you will see an immediate impact on theft reduction in your store. Multiply the impact of your customer service with Sensormatic.
Sensormatic labels are important and we can help you with it. Call 1.770.426.0547 and let’s talk.
