Employee Theft May Impact You More Than You Realize Part 1

 

Employee Theft Reduction Training-4                                                                            WC Blog 481
Employee Theft -5
Employee Theft May Impact You More Than You Realize Part 1
     Employee theft reduction training videos are available on social media sites to watch but you won’t become an expert. The videos are not live and there is no interaction with the trainer. If you are a small retail owner and you have an inkling that you may have an employee or employees stealing from you it may take more than a web search to get the training needed to stop employee theft. In large companies Retail Loss Prevention Managers go through extensive training programs to learn various methods of employee theft and how to identify it. We then go through additional training on investigating cases and determining how extensive the theft has become and how to build on a case in the event other people are involved. Finally, Loss Prevention Managers are trained and tested before we are permitted to conduct a dishonest employee interview. If we are not certified by our respective companies to conduct interviews we may have to turn our case over to a trained District Manager or a Company Investigator.
     If I don’t think there is an effective employee theft reduction video on some video web site to help you catch your own crooked employee what is a store owner to do? I am so glad you asked. First, you have to know how your employees may be stealing from you. If you use a time card system have you ever considered that an employee may have another employee clock them in when they aren’t at work yet? That is theft of time or sometimes known as time card manipulation. If you don’t have any reports you review you may not be aware of under ringing taking place between two or more cashiers for each other. Do you ever watch the returns your employees are making? If you do, do you ever review the return against an original purchase by that employee? You may have return fraud taking place you weren’t aware of. Employee theft reduction training from Loss Prevention Systems Inc. will provide you with the training you need to help you identify the various methods your employees may be using to steal from you. The training you will receive is from an expert in the Retail Loss Prevention field, Bill Bregar. Bill’s experience ranges from U.S. Army Military Police Investigations to leading Loss Prevention Programs at the National Director level. You can receive live speaking engagements or subscribe to a live, interactive webinar training session. LPSI has the experienced professional training you need to help you reduce or eliminate employee theft in addition to other training modules you can use.
       I know, it is hard to imagine that employee theft is taking place among your workers some of whom you have had around for ages. That may be so but life happens and sometimes that leads to people doing things they would never have considered doing in the past. I have caught employees stealing who worked for our company for several years. I have seen store executives who earned good salaries steal cash and merchandise. I once apprehended a seasonal employee who claimed she was stealing so she could purchase Christmas gifts for her child. Some people steal out of greed, some out of a sense of not being compensated enough for their work and others because they feel they have no other options to meet financial obligations that have piled up. Whatever the reason, you would be surprised at who will steal under a certain set of circumstances.
       In part 2 of this article, we will discuss other problems that arise when employees are stealing from your business. It is not always a one-time occurrence. Sometimes an employee theft case has other issues that have to be uncovered. Employee Theft Reduction Training from Loss Prevention Systems Inc. will give you the insights you need to identify problems you may not know you have or prevent them in the future. 
Need information on Employee Theft Reduction Training? Give us a call at 1.866.914.2567 now.

Employee theft reduction training videos are available on social media sites to watch but you won’t become an expert. The videos are not live and there is no interaction with the trainer. If you are a small retail owner and you have an inkling that you may have an employee or employees stealing from you, it may take more than a web search to get the training needed to stop employee theft. In large companies Retail Loss Prevention Managers go through extensive training programs to learn various methods of employee theft and how to identify it. We then go through additional training on investigating cases and determining how extensive the theft has become and how to build on a case in the event other people are involved. Finally, Loss Prevention Managers are trained and tested before we are permitted to conduct a dishonest employee interview. If we are not certified by our respective companies to conduct interviews we may have to turn our case over to a trained District Manager or a Company Investigator.

If I don’t think there is an effective employee theft reduction video on some video web site to help you catch your own crooked employee what is a store owner to do? I am so glad you asked. First, you have to know how your employees may be stealing from you. If you use a time card system have you ever considered that an employee may have another employee clock them in when they aren’t at work yet? That is theft of time or sometimes known as time card manipulation. If you don’t have any reports you review you may not be aware of under ringing taking place between two or more cashiers for each other. Do you ever watch the returns your employees are making? If you do, do you ever review the return against an original purchase by that employee? You may have return fraud taking place you weren’t aware of. Employee theft reduction training from Loss Prevention Systems Inc. will provide you with the training you need to help you identify the various methods your employees may be using to steal from you. The training you will receive is from an expert in the Retail Loss Prevention field, Bill Bregar. Bill’s experience ranges from U.S. Army Military Police Investigations to leading Loss Prevention Programs at the National Director level. You can receive live speaking engagements or subscribe to a live, interactive webinar training session. LPSI has the experienced professional training you need to help you reduce or eliminate employee theft in addition to other training modules you can use.

I know, it is hard to imagine that employee theft is taking place among your workers some of whom you have had around for ages. That may be so but life happens and sometimes that leads to people doing things they would never have considered doing in the past. I have caught employees stealing who worked for our company for several years. I have seen store executives who earned good salaries steal cash and merchandise. I once apprehended a seasonal employee who claimed she was stealing so she could purchase Christmas gifts for her child. Some people steal out of greed, some out of a sense of not being compensated enough for their work and others because they feel they have no other options to meet financial obligations that have piled up. Whatever the reason, you would be surprised at who will steal under a certain set of circumstances.

In part 2 of this article, we will discuss other problems that arise when employees are stealing from your business. It is not always a one-time occurrence. Sometimes an employee theft case has other issues that have to be uncovered. Employee Theft Reduction Training from Loss Prevention Systems Inc. will give you the insights you need to identify problems you may not know you have or prevent them in the future. 

 

Need information on Employee Theft Reduction Training? Give us a call at 1.866.914.2567 now.

 

 

People Who Engage In Return Fraud Are Like Sharks Taking A Bite Out Of Your Profits; Stop The Feeding Frenzy With Alpha Shark Tags

Alpha Shark Tags-4                                                                                                                       WC Blog 411
Wardrobing-4
Return Fraud-3

People Who Engage In Return Fraud Are Like Sharks Taking A Bite Out Of Your Profits; Stop The Feeding Frenzy With Alpha Shark Tags

     I’m going to do something you don’t often see, I’m writing an article about return fraud and sharks, an unusual combination right? Now, I don’t know about you but I really enjoy watching shows about sharks. It may be Shark Week on the Discovery Channel or (I’m dating myself here) The Undersea World of Jacques Cousteau and it can even be the movie, “Jaws”. With that information in mind I thought I would share a few interesting facts about sharks from Discovery.com in an article titled, “The 15 Most Surprising Facts About Sharks”, by Anastacia Darby, 06/04/2015:
The whale shark is not only the largest shark species; they are also the largest fish in the world at over 40 feet long.
The gestation period for a pregnant shark can last from 5 months to TWO YEARS!
It has been estimated that the bite of the great white shark is up to 4000 PSI. For comparison a tiger has a bite of around 1000 PSI
Some sharks can cycle through up to 35,000 teeth in a lifetime.
The blue shark can give birth to up to 135 pups in one litter!
Hammerhead sharks’ heads aren’t just for show they are equipped with electrical sensors which makes them superior hunters.
Finally from sportfishingmag.com, February 1, 2017 by Devin Golden, “Tagged Mako Shark Travels Record Distance”; “After 600 days, the mako shark, named Hells Bay, After Hells’ Bay Boatworks, traveled more than 13,000 and broke a GHRI for the shark species in the Atlantic Ocean.” While it may not break any bite pounds per square inch records or distance traveled records, Alpha Shark Tags can help stores break the number of people engaging in return fraud due to wardrobing.

     Wardrobing takes place when a person buys clothes with the intention of wearing them on only one or two occasions and then returning them with the tags on them and the receipt in hand. While it may not seem like return fraud in the traditional sense of the word such as when someone steals an item and then tries to return it for a refund, when wardrobing takes place there are several hits a store takes. A salesperson who earns a commission may lose their commission when the item is returned after spending time with the customer trying to help them with the purchase. The items are frequently returned damaged so merchandise is returned at full price paid and then damaged out or marked fully out of stock. An item that was stolen may be returned for a reduced price if it has taken a mark down or a store credit is issued when no receipt is presented. But no salesperson is losing a commission and if a receipt is not provided there may be less financial impact on the store. It is also likely the merchandise that was stolen won’t be returned damaged because the thief wants as much money as possible. When Alpha Shark Tags are used on merchandise it prevents wardrobing because it has to be on the merchandise when it is returned in order to get a refund. The tags are one-time use only meaning that the tag stays on a garment until the purchaser pays and takes the item home. Once the buyer decides to keep the item and wear it, THEN the tag is removed by the customer and the item cannot be returned at that point.

      The potential for sharks to be in the water give most of us a pause before we go into the ocean or even in rivers, in some instances. For example bull sharks can and do swim in canals and rivers in Florida. We see videos and pictures in the news and on the computer in websites like YouTube and get a little squeamish about dipping a toe in the water after all. Well, those who participate in return fraud pause to reconsider what they are about to do when they see Alpha Shark Tags being used by a merchant. 

     Consider using Alpha Shark Tags on your merchandise and watch your profits go up as fraud declines. No shark cage necessary, the only people who need to fear are the con-artists who try to take advantage of retailers.
For more information about Alpha Shark Tags contact us or call 1.866.914.2567 


I’m going to do something you don’t often see, I’m writing an article about return fraud and sharks, an unusual combination right? Now, I don’t know about you but I really enjoy watching shows about sharks. It may be Shark Week on the Discovery Channel or (I’m dating myself here) The Undersea World of Jacques Cousteau and it can even be the movie, “Jaws”. With that information in mind I thought I would share a few interesting facts about sharks from Discovery.com in an article titled, “The 15 Most Surprising Facts About Sharks”, by Anastacia Darby, 06/04/2015:

The whale shark is not only the largest shark species; they are also the largest fish in the world at over 40 feet long.

The gestation period for a pregnant shark can last from 5 months to TWO YEARS!

It has been estimated that the bite of the great white shark is up to 4000 PSI. For comparison a tiger has a bite of around 1000 PSI

Some sharks can cycle through up to 35,000 teeth in a lifetime.

The blue shark can give birth to up to 135 pups in one litter!

Hammerhead sharks’ heads aren’t just for show they are equipped with electrical sensors which makes them superior hunters.

Finally from sportfishingmag.com, February 1, 2017 by Devin Golden, “Tagged Mako Shark Travels Record Distance”; “After 600 days, the mako shark, named Hells Bay, After Hells’ Bay Boatworks, traveled more than 13,000 and broke a GHRI for the shark species in the Atlantic Ocean.” While it may not break any bite pounds per square inch records or distance traveled records, Alpha Shark Tags can help stores break the number of people engaging in return fraud due to wardrobing.
     

Wardrobing takes place when a person buys clothes with the intention of wearing them on only one or two occasions and then returning them with the tags on them and the receipt in hand. While it may not seem like return fraud in the traditional sense of the word such as when someone steals an item and then tries to return it for a refund, when wardrobing takes place there are several hits a store takes. A salesperson who earns a commission may lose their commission when the item is returned after spending time with the customer trying to help them with the purchase. The items are frequently returned damaged so merchandise is returned at full price paid and then damaged out or marked fully out of stock. An item that was stolen may be returned for a reduced price if it has taken a mark down or a store credit is issued when no receipt is presented. But no salesperson is losing a commission and if a receipt is not provided there may be less financial impact on the store. It is also likely the merchandise that was stolen won’t be returned damaged because the thief wants as much money as possible. When Alpha Shark Tags are used on merchandise it prevents wardrobing because it has to be on the merchandise when it is returned in order to get a refund. The tags are one-time use only meaning that the tag stays on a garment until the purchaser pays and takes the item home. Once the buyer decides to keep the item and wear it, THEN the tag is removed by the customer and the item cannot be returned at that point.
     

The potential for sharks to be in the water give most of us a pause before we go into the ocean or even in rivers, in some instances. For example bull sharks can and do swim in canals and rivers in Florida. We see videos and pictures in the news and on the computer in websites like YouTube and get a little squeamish about dipping a toe in the water after all. Well, those who participate in return fraud pause to reconsider what they are about to do when they see Alpha Shark Tags being used by a merchant. 
     

Consider using Alpha Shark Tags on your merchandise and watch your profits go up as fraud declines. No shark cage necessary, the only people who need to fear are the con-artists who try to take advantage of retailers.

 

For more information about Alpha Shark Tags contact us or call 1.866.914.2567 


 

Online Clothing Rental Stores Are Not A Remedy To Return Fraud Caused By Wardrobing

Return Fraud-5                                                                                                                   WC Blog 393
Wardrobing-5

Online Clothing Rental Stores Are Not A Remedy To Return Fraud Caused By Wardrobing

     For retailers clothing return fraud has been a problem for many years. Customers come in to find an outfit they like, purchase it and take it home. The customer removes or hides the tags and wears the garments out to an event or just to be seen in public. Often this is to impress their friends and give the appearance that they are purchasing new clothes on a regular basis. After they wear the clothes once or twice the purchaser puts the clothing tags back on the merchandise or if they had taped them up they allow the tags to hang loose again. The clothes are then returned to the store and the customer has the original receipt and seeks a full refund. This type of return fraud is known as wardrobing.

     You may be wondering why a store would allow wardrobing to take place. Perhaps you own a small retail clothing shop yourself and can’t understand how someone could let this happen. It may surprise you but if you have been selling clothes for any length of time you have probably been the victim of a clothing return scam and didn’t realize it. Office supply stores and even online sites provide easy access to the purchase of ticketing guns that use the plastic hangers that hold manufacturer hang tags on clothing. It isn’t difficult to take off and replace tags in this fashion. The other trick is simply to tuck a tag up the sleeve of a shirt or jacket or down the neck and tape it against the material to avoid it falling out and being seen by others. Aside from possible stains or odors, when the tags are in place again it can be very hard to know the clothing had been worn. I have often joked that it would be better if stores just rented clothes and it wouldn’t matter if people wore the garments and returned them.

     I bring this all up because the other day I saw a commercial for an online retailer that rents clothes out. For a moment I thought that it sounded like a good idea. Then I looked into a couple of similar websites that advertised services that closely resembled the advertisement I had watched on television. I did a little digging and found that what it looks like these retailers do is have customers sign up for subscriptions and then pay a monthly fee or they charge for an item to be rented and an additional charge if it is not returned on time. Some websites even give an option to rent the item for one price or purchase it outright for another price. While this does sound good and could provide opportunities for a person to wear a rented wardrobe I am not convinced it will do any good in preventing wardrobing among the swindlers who engage in the activity. 

        Here is what I am saying, if someone wardrobes, the perpetrator does not want to pay anything for the clothing they are purchasing. Their mindset is to appear to be buying the clothes and then return them for a full refund. The act of wardrobing is to avoid paying anything at all for the clothing. Therefore, renting clothes online or purchasing a subscription is not going to appeal to people who commit return fraud.

     I did find it interesting that at least one of the clothing rental companies I looked up appears to use wardrobing tags on their merchandise. In their FAQ section they remind a client not to remove the “security tag” until they have tried on the merchandise to ensure it fits. If it is removed the client is charged the rental fee when it is returned. This sounds much like Alpha Shark Tags which are one- time use tags that are to be cut off by a customer, not the store. Once cut off it prevents the item from being able to be returned whether it is to a traditional brick and mortar store or an online retailer.

     Return fraud is a drain on retailers. From the amount of time a salesperson spends helping the fraudster to the determination of what to do with the merchandise when it is returned. Is the garment serviceable? Are there stains or odors? Does it have to be cleaned or marked out of stock and destroyed? All of these things can cost the store more money. Don’t allow return fraud to hurt your profit line, use Alpha Shark Tags and don’t worry if you have or have not been a victim in the past, you won’t be again.
Need information on return fraud? Give us a call at 1.866.914.2567 now.



For retailers clothing return fraud has been a problem for many years. Customers come in to find an outfit they like, purchase it and take it home. The customer removes or hides the tags and wears the garments out to an event or just to be seen in public. Often this is to impress their friends and give the appearance that they are purchasing new clothes on a regular basis. After they wear the clothes once or twice the purchaser puts the clothing tags back on the merchandise or if they had taped them up they allow the tags to hang loose again. The clothes are then returned to the store and the customer has the original receipt and seeks a full refund. This type of return fraud is known as wardrobing.
     

You may be wondering why a store would allow wardrobing to take place. Perhaps you own a small retail clothing shop yourself and can’t understand how someone could let this happen. It may surprise you but if you have been selling clothes for any length of time you have probably been the victim of a clothing return scam and didn’t realize it. Office supply stores and even online sites provide easy access to the purchase of ticketing guns that use the plastic hangers that hold manufacturer hang tags on clothing. It isn’t difficult to take off and replace tags in this fashion. The other trick is simply to tuck a tag up the sleeve of a shirt or jacket or down the neck and tape it against the material to avoid it falling out and being seen by others. Aside from possible stains or odors, when the tags are in place again it can be very hard to know the clothing had been worn. I have often joked that it would be better if stores just rented clothes and it wouldn’t matter if people wore the garments and returned them.
     

I bring this all up because the other day I saw a commercial for an online retailer that rents clothes out. For a moment I thought that it sounded like a good idea. Then I looked into a couple of similar websites that advertised services that closely resembled the advertisement I had watched on television. I did a little digging and found that what it looks like these retailers do is have customers sign up for subscriptions and then pay a monthly fee or they charge for an item to be rented and an additional charge if it is not returned on time. Some websites even give an option to rent the item for one price or purchase it outright for another price. While this does sound good and could provide opportunities for a person to wear a rented wardrobe I am not convinced it will do any good in preventing wardrobing among the swindlers who engage in the activity. 
       

Here is what I am saying, if someone wardrobes, the perpetrator does not want to pay anything for the clothing they are purchasing. Their mindset is to appear to be buying the clothes and then return them for a full refund. The act of wardrobing is to avoid paying anything at all for the clothing. Therefore, renting clothes online or purchasing a subscription is not going to appeal to people who commit return fraud.
     

I did find it interesting that at least one of the clothing rental companies I looked up appears to use wardrobing tags on their merchandise. In their FAQ section they remind a client not to remove the “security tag” until they have tried on the merchandise to ensure it fits. If it is removed the client is charged the rental fee when it is returned. This sounds much like Alpha Shark Tags which are one- time use tags that are to be cut off by a customer, not the store. Once cut off it prevents the item from being able to be returned whether it is to a traditional brick and mortar store or an online retailer.
     

Return fraud is a drain on retailers. From the amount of time a salesperson spends helping the fraudster to the determination of what to do with the merchandise when it is returned. Is the garment serviceable? Are there stains or odors? Does it have to be cleaned or marked out of stock and destroyed? All of these things can cost the store more money. Don’t allow return fraud to hurt your profit line, use Alpha Shark Tags and don’t worry if you have or have not been a victim in the past, you won’t be again.

 

Need information on return fraud? Give us a call at 1.866.914.2567 now.