Manager Training To Stop Employee Theft And Shoplifting Can Make Shortage Reduction Easier And Save You Money In The Long Run
When a new hire is brought on board with a business there should always be some type of discussion with them about the company expectations in regard to shoplifters and employee theft. Do you take the time to do an orientation or training? Do you address these points or simply gloss over them? Do you avoid even bringing it up out of concern the employee may get irritated over it and will quit? You can’t shrink from the necessity of having these orientations or on-boarding talks. But what is the best way to go about it? Well, you could just hold a meeting in an office or classroom setting and read over dry, old material that talks about theft and fraud. You could do a power point presentation with a handout, those are always fun. Though I worked for a large company I always made it a point as the Loss Prevention Manager to meet with new hires. Whether it was a mass orientation for a group of seasonal new hires or a single cashier coming to work for us; I made sure I met with everyone at some point and talked about their role in preventing shortage. I would discuss how they could help stop shoplifting and even employee theft. I also made sure they understood what would happen if I caught them stealing. I would frequently end my presentation with the comment that if they were planning on stealing while working for the company they would do themselves a favor by not showing up their first day of work so they could avoid jail later. Believe it or not, occasionally I did have new hires that would not show up for work.
Being comfortable with a topic is an important aspect of creating an impactful new employee orientation. Theft and fraud are not always topics managers are comfortable talking about. Suppose you had a class available to you on manager training to stop employee theft, would that build your confidence in this area so you could speak about it? It is possible to speak about theft and fraud in generalities but making employees understand the negative impact it has on them and the business isn’t always easy to do. Manager training to stop employee theft and shoplifter theft reduction training are just two of the seminars available to retailers from Loss Prevention Systems, Inc. Learn from an expert in the field of Loss Prevention, Bill Bregar, as he teaches you what you need to know about shoplifting and how to develop procedures to address it. Bill can also instruct you and your managers on the full impact that employee theft and fraud can have on your business and how you can see signals that may be pre-cursors to an employee stealing from you. With these trainings, whether for your employees or managers, you will have the knowledge in hand that you can use to train future managers and employees.
Are you thinking, “I have tried talking to my employees about how to stop shoplifting but they don’t seem to be paying attention or they don’t care”? It is possible that they aren’t paying attention because you don’t have all the information you need to make it important to them. For example, have you talked to employees about how it hits them in the wallet when a co-worker steals from the business? If there was no theft to worry about how much more could they be paid? How about the impact shoplifters have on them and their families in terms of the prices of merchandise when they go shopping? Of course as the business owner and manager you have your own personal interest in the success of the business and the need to curtail theft. Proper training can help you build a culture of shortage awareness in your store.
Don’t underestimate how much your employees and managers can do to stop shoplifting and prevent theft and fraud. Let Loss Prevention Systems, Inc. conduct manager training to stop employee theft in your stores and see the impact it can have on shortage reduction.
Need information on conducting manager training to stop employee theft? Give us a call at 1.770.426.0547 now.