WAB 09 Blog
We Can Guarantee To Stop All Shoplifting In Your Store-Sensormatic Systems
Yep, Loss Prevention Systems has a Sensormatic Systems solution to stop every bit of shoplifting in your store going forward. We will even put it in writing. The problem is that you will not have any customers because you will not be able to let anyone in. If that is a bit extreme for you, then you may want to try our other more popular plan to prevent shoplifting. It is a two part plan including LPSI helping you to train your staff and a Sensormatic system.
The reality is that the only way to shut down all shoplifting will cut into your profit margin. What we need to do is focus on the bulk of the shoplifting that is costing you the most money. If your goal is to prevent shoplifting completely then you will spend more in expenses than the losses are worth. However, we need to make sure we are on the same page in how we calculate losses. If a shoplifter steals $100 in merchandise is that what you have lost – $100?
Actually, no, you have lost much more than that. To replace that $100 at retail you need to figure in your costs. You had to purchase it, ship and receive it, handle and stock it, carry the cost in inventory, etc. On top of that you have rent, payroll, taxes, utilities and other expenses.
The easiest way to figure this is to take the retail price of the item and divide it by your profit margin. So let’s say for this explanation that your margin after all expenses is 2%. So the calculation is 100/.02=5000. Yes that is a five with three zeros. To break even, not make money but to break even you will need to sell an ADDITIONAL $5000 in merchandise.
Well, that’s not really a good business plan. So we have to fix this problem once and for all by doing what you do for any business problem you encounter, you attack it head on! Our goal has to be something more than “catching” shoplifters. You have already lost money at that point. You may have caught them but now you have to deal with them. It is kind of like when my dog chases a car. Exactly what is she going to do when she catches it???
There are only two economical ways to prevent shoplifting, not counting the whole never let anyone in your store thing. Training your staff and putting in an electronic article system such as a Sensormatic system. Okay let’s get something out of the way right now. YES, this is what Loss Prevention Systems does. We train our customers and we provide one of the best systems in the retail world, Sensormatic.
Our solutions that prevent shoplifting work. The reason I know that is that I have been in the loss prevention world for most of my life. I started in the trenches apprehending shoplifters all the way through Director of Loss Prevention at several major companies to the Board Room.
So let’s fix the shoplifting problem once and for all. Our training does not focus on chasing shoplifters in the parking lot. We want them to go away and take their theft elsewhere. Consider this, if you are doing a better job sending the shoplifter on their way and getting the reputation in the shoplifting community that you are not an easy mark then the shoplifters will go elsewhere. No one wishes trouble on anyone else. But, if your neighbors are doing a better job of shoplifting prevention than you then guess where they will go? Yeah, right to you!
Even with the best of training you still need a back-up. A Sensormatic system is protecting your merchandise 24/7. No vacations, sick days or my Grandfather has died for the ninth time. So when your staff is slammed and the customer to employee ratio is out of sync, the Sensormatic system is on guard. Kind of like a Doberman ready to start barking and baring its teeth.
The combination of the two, training and Sensormatic, are the problem solver. Oh, and by the way, both solutions are VERY AFFORDABLE for any size company from one store to, well you get the picture. So now you do not have any excuse. Contact us today or call 1-770-426-0547 for Sensormatic systems, retail theft prevention and stop shoplifting training.
Yep, Loss Prevention Systems has a Sensormatic Systems solution to stop every bit of shoplifting in your store going forward. We will even put it in writing. The problem is that you will not have any customers because you will not be able to let anyone in. If that is a bit extreme for you, then you may want to try our other more popular plan to prevent shoplifting. It is a two part plan including LPSI helping you to train your staff and a Sensormatic system.
The reality is that the only way to shut down all shoplifting will cut into your profit margin. What we need to do is focus on the bulk of the shoplifting that is costing you the most money. If your goal is to prevent shoplifting completely then you will spend more in expenses than the losses are worth. However, we need to make sure we are on the same page in how we calculate losses. If a shoplifter steals $100 in merchandise is that what you have lost – $100?
Actually, no, you have lost much more than that. To replace that $100 at retail you need to figure in your costs. You had to purchase it, ship and receive it, handle and stock it, carry the cost in inventory, etc. On top of that you have rent, payroll, taxes, utilities and other expenses.
The easiest way to figure this is to take the retail price of the item and divide it by your profit margin. So let’s say for this explanation that your margin after all expenses is 2%. So the calculation is 100/.02=5000. Yes that is a five with three zeros. To break even, not make money but to break even you will need to sell an ADDITIONAL $5000 in merchandise.
Well, that’s not really a good business plan. So we have to fix this problem once and for all by doing what you do for any business problem you encounter, you attack it head on! Our goal has to be something more than “catching” shoplifters. You have already lost money at that point. You may have caught them but now you have to deal with them. It is kind of like when my dog chases a car. Exactly what is she going to do when she catches it???
There are only two economical ways to prevent shoplifting, not counting the whole never let anyone in your store thing. Training your staff and putting in an electronic article system such as a Sensormatic system. Okay let’s get something out of the way right now. YES, this is what Loss Prevention Systems does. We train our customers and we provide one of the best systems in the retail world, Sensormatic.
Our solutions that prevent shoplifting work. The reason I know that is that I have been in the loss prevention world for most of my life. I started in the trenches apprehending shoplifters all the way through Director of Loss Prevention at several major companies to the Board Room.
So let’s fix the shoplifting problem once and for all. Our training does not focus on chasing shoplifters in the parking lot. We want them to go away and take their theft elsewhere. Consider this, if you are doing a better job sending the shoplifter on their way and getting the reputation in the shoplifting community that you are not an easy mark then the shoplifters will go elsewhere. No one wishes trouble on anyone else. But, if your neighbors are doing a better job of shoplifting prevention than you then guess where they will go? Yeah, right to you!
Even with the best of training you still need a back-up. A Sensormatic system is protecting your merchandise 24/7. No vacations, sick days or my Grandfather has died for the ninth time. So when your staff is slammed and the customer to employee ratio is out of sync, the Sensormatic system is on guard. Kind of like a Doberman ready to start barking and baring its teeth.
The combination of the two, training and Sensormatic, are the problem solver. Oh, and by the way, both solutions are VERY AFFORDABLE for any size company from one store to, well you get the picture. So now you do not have any excuse.
Contact us today or call 1-770-426-0547 for Sensormatic systems, retail theft prevention and stop shoplifting training.
I was training two new employees at the store where I work and they got a taste of how to stop shoplifting. I was training the guys on where merchandise in the store is located and in the process I came across a suspicious shopper and offered him extensive customer service. The shopper ended up leaving without making a purchase (and without stealing anything). I was able to use this as a training moment to explain to the two new employees what made me decide this was no shopper but a shoplifter wannabe. I transitioned from rendering customer service to giving aggressive customer service. My level of service changed based on my Loss Prevention experience and knowing that the statements and actions of the “customer” were not consistent with what a normal shopper would say or do. This brings me to the reason I chose to write on the topic of training, how do store owners who may not have a Loss Prevention background conduct training to prevent employee theft and stop shoplifting?
Effective training requires a certain level of expertise. This is not to say the trainer has to be a true expert in every aspect of a task or job but he/she should have more than a passing familiarity with that task. For example, I am familiar with some aspects of Human Resources but not enough to train someone else in it. Likewise I would not recommend someone who has responded to an electronic article surveillance alarm or two to teach others about how to identify when employee theft or shoplifting may be occurring. Loss Prevention Systems, Inc. is an outstanding training resource for retailers which cannot afford an internal Loss Prevention Officer. Major national retailer chains can afford teams of Loss Prevention Officers who can also act as trainers and investigators of internal theft. Since this is not a realistic consideration for independent store owners Loss Prevention Systems, Inc. offers an alternate solution.
From training to prevent employee theft and how to stop pilferage due to shoplifting Loss Prevention Systems, Inc. (LPSI) has a variety of training opportunities available to store owners and managers. Store owners can schedule live training seminars for their management teams that can help them understand the different types of shoplifters, their behaviors and even methods to approach them that won’t feel uncomfortable. Employee theft prevention training encompasses everything from the different ways workers may be stealing from you to the ways you can pre-empt it with sound hiring practices which include background checks. The great thing about LPSI’s programs are there are several means of receiving training including in-person seminars to live webinars.
One more training module that I believe is very important to any business is that LPSI offers a “Train the Trainer” course. You can train people to learn something but showing them how to train others is a different matter. Referring back to my suspected shoplifter, I was able to use that real-life incident to follow-up with my new co-workers. I had the experience to explain what it was that I keyed into to discern something was not right in the situation. Had they received this same information from someone with little more knowledge than they had the lesson would not have carried the same impact. Likewise, if you send a manager through training to stop shoplifting that alone will likely provide a sufficient level of knowledge for them to share with others and have the same result.
Did I have to share what I was seeing and hearing with my co-workers after the suspect left the store? No, I could have let the issue rest and gone back to what I was doing. By sharing my knowledge I hope that they will remember the lesson as they start working and use it to prevent theft. LPSI has a wealth of information that can help owners and managers make their businesses more prosperous. Stop shoplifting and dishonest staff members and dollars lost to shortage drop significantly. LPSI can assist you with all the training you will need to build a shortage and security savvy squad of employees.
Need information on how to stop shoplifting? Give us a call at 1.770.426.0547 now.
Stop shoplifting -4 WC Blog 753
Employee Theft – 4
Are You Savvy Enough To Stop Shoplifting And Employee Theft?
I was training two new employees at the store where I work and they got a taste of how to stop shoplifting. I was training the guys on where merchandise in the store is located and in the process I came across a suspicious shopper and offered him extensive customer service. The shopper ended up leaving without making a purchase (and without stealing anything). I was able to use this as a training moment to explain to the two new employees what made me decide this was no shopper but a shoplifter wannabe. I transitioned from rendering customer service to giving aggressive customer service. My level of service changed based on my Loss Prevention experience and knowing that the statements and actions of the “customer” were not consistent with what a normal shopper would say or do. This brings me to the reason I chose to write on the topic of training, how do store owners who may not have a Loss Prevention background conduct training to prevent employee theft and stop shoplifting?
Effective training requires a certain level of expertise. This is not to say the trainer has to be a true expert in every aspect of a task or job but he/she should have more than a passing familiarity with that task. For example, I am familiar with some aspects of Human Resources but not enough to train someone else in it. Likewise I would not recommend someone who has responded to an electronic article surveillance alarm or two to teach others about how to identify when employee theft or shoplifting may be occurring. Loss Prevention Systems, Inc. is an outstanding training resource for retailers which cannot afford an internal Loss Prevention Officer. Major national retailer chains can afford teams of Loss Prevention Officers who can also act as trainers and investigators of internal theft. Since this is not a realistic consideration for independent store owners Loss Prevention Systems, Inc. offers an alternate solution.
From training to prevent employee theft and how to stop pilferage due to shoplifting Loss Prevention Systems, Inc. (LPSI) has a variety of training opportunities available to store owners and managers. Store owners can schedule live training seminars for their management teams that can help them understand the different types of shoplifters, their behaviors and even methods to approach them that won’t feel uncomfortable. Employee theft prevention training encompasses everything from the different ways workers may be stealing from you to the ways you can pre-empt it with sound hiring practices which include background checks. The great thing about LPSI’s programs are there are several means of receiving training including in-person seminars to live webinars.
One more training module that I believe is very important to any business is that LPSI offers a “Train the Trainer” course. You can train people to learn something but showing them how to train others is a different matter. Referring back to my suspected shoplifter, I was able to use that real-life incident to follow-up with my new co-workers. I had the experience to explain what it was that I keyed into to discern something was not right in the situation. Had they received this same information from someone with little more knowledge than they had the lesson would not have carried the same impact. Likewise, if you send a manager through training to stop shoplifting that alone will likely provide a sufficient level of knowledge for them to share with others and have the same result.
Did I have to share what I was seeing and hearing with my co-workers after the suspect left the store? No, I could have let the issue rest and gone back to what I was doing. By sharing my knowledge I hope that they will remember the lesson as they start working and use it to prevent theft. LPSI has a wealth of information that can help owners and managers make their businesses more prosperous. Stop shoplifting and dishonest staff members and dollars lost to shortage drop significantly. LPSI can assist you with all the training you will need to build a shortage and security savvy squad of employees.
Need information on how to stop shoplifting? Give us a call at 1.770.426.0547 now.
I was training two new employees at the store where I work and they got a taste of how to stop shoplifting. I was training the guys on where merchandise in the store is located and in the process I came across a suspicious shopper and offered him extensive customer service. The shopper ended up leaving without making a purchase (and without stealing anything). I was able to use this as a training moment to explain to the two new employees what made me decide this was no shopper but a shoplifter wannabe. I transitioned from rendering customer service to giving aggressive customer service. My level of service changed based on my Loss Prevention experience and knowing that the statements and actions of the “customer” were not consistent with what a normal shopper would say or do. This brings me to the reason I chose to write on the topic of training, how do store owners who may not have a Loss Prevention background conduct training to prevent employee theft and stop shoplifting?
Effective training requires a certain level of expertise. This is not to say the trainer has to be a true expert in every aspect of a task or job but he/she should have more than a passing familiarity with that task. For example, I am familiar with some aspects of Human Resources but not enough to train someone else in it. Likewise I would not recommend someone who has responded to an electronic article surveillance alarm or two to teach others about how to identify when employee theft or shoplifting may be occurring. Loss Prevention Systems, Inc. is an outstanding training resource for retailers which cannot afford an internal Loss Prevention Officer. Major national retailer chains can afford teams of Loss Prevention Officers who can also act as trainers and investigators of internal theft. Since this is not a realistic consideration for independent store owners Loss Prevention Systems, Inc. offers an alternate solution.
From training to prevent employee theft and how to stop pilferage due to shoplifting Loss Prevention Systems, Inc. (LPSI) has a variety of training opportunities available to store owners and managers. Store owners can schedule live training seminars for their management teams that can help them understand the different types of shoplifters, their behaviors and even methods to approach them that won’t feel uncomfortable. Employee theft prevention training encompasses everything from the different ways workers may be stealing from you to the ways you can pre-empt it with sound hiring practices which include background checks. The great thing about LPSI’s programs are there are several means of receiving training including in-person seminars to live webinars.
One more training module that I believe is very important to any business is that LPSI offers a “Train the Trainer” course. You can train people to learn something but showing them how to train others is a different matter. Referring back to my suspected shoplifter, I was able to use that real-life incident to follow-up with my new co-workers. I had the experience to explain what it was that I keyed into to discern something was not right in the situation. Had they received this same information from someone with little more knowledge than they had the lesson would not have carried the same impact. Likewise, if you send a manager through training to stop shoplifting that alone will likely provide a sufficient level of knowledge for them to share with others and have the same result.
Did I have to share what I was seeing and hearing with my co-workers after the suspect left the store? No, I could have let the issue rest and gone back to what I was doing. By sharing my knowledge I hope that they will remember the lesson as they start working and use it to prevent theft. LPSI has a wealth of information that can help owners and managers make their businesses more prosperous. Stop shoplifting and dishonest staff members and dollars lost to shortage drop significantly. LPSI can assist you with all the training you will need to build a shortage and security savvy squad of employees.
Need information on how to stop shoplifting? Give us a call at 1.770.426.0547 now.
