A Checkpoint security system is not an install and walk away system. This is commercial grade equipment but like your car the system needs a little TLC from time to time to keep it in top shape.
As you make changes in store layout, outside interference, abuse, wear and tear reduce the system’s performance. For example moving a display to close could cause intermittent alarms. Loss Prevention Systems (LPSI) Technicians attached our laptops with factory software and re-tune the system each time we visit.
When Checkpoint’s Research and Development team makes improvements you get the benefit as download those updates to your systems firmware.
You get all of this and more from a LPSI Preventative Maintenance Agreement.
A professionally installed properly maintained Checkpoint security system is designed for many years of reliable performance.
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Electronic Article Surveillance (EAS) equipment provides security and loss prevention to store merchandise. However, EAS is not the complete solution to the shoplifting problem and will not stop shoplifting by itself. Points that should be kept in mind when using EAS in a loss prevention program include:
Certain labels and tags can be noticed by shoplifters and removed. Concealment is important with labels. Labels can be disguised and hard tags should be made extra secure depending on where and how they are attached.
Labeling and tagging merchandise costs in both the labels and tags and labor. This can be cost prohibitive if you attempt to tag and label all merchandise. Consider establishing a price point and up that are to be tagged. Of course you also want to label and tag any merchandise that is prone to theft.
A properly maintained system, labels and tags can be a huge support to customer service when there is a high ratio of customers to employees.
Security and loss prevention professionals know that the presence of tagging systems themselves can be a deterrent to most types of shoplifters.
Dye tags can be used on soft goods and clothing for product denial.
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•A well-lighted area deters shoplifters. Retailers must maintain adequate lighting. A Shoplifter tends to gravitate towards less traveled, darker more concealed areas like hidden areas and corners to conceal the merchandise they are stealing.
•Limit your customer exits and entrances. Loss prevention security begins at the door. It also requires to many employees to watch multiple exits. Large retailers know this and genneraly have only one entrance and exit. Close off or make any unused door an emergency exit with the approiate hardware.
•Keep displays and shelving low so they can be seen over by an employee. A major part of retail loss prevention is insuring that you are training and empowering your employees to be your eyes and ears in loss prevention. Make sure they can see every where possible in the course of their normal duties. Teach them how to approach any suspicious customers.
You must have a procedure for loss prevention security measures that should be followed if there is an emergency or the power goes off:
•An employee must be stationed at the front door.
•Do you have flashlights ready for this purpose? Do you test them monthly?
•Is there a procedure for ringing up sales without the POS? The power is out. Do your cashiers know how to use a calculator? Is there a battery operated calculator kept at each POS? Do cashiers know how to calculate tax? Do cashiers know what your stores tax rate is?
Retail loss prevention security forces your losses down and profits up.
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Checkpoint Security Systems has a security solution for smaller retailers called ValueGuard. If you are looking to protect their profits, it combines a simple design approach with many features on Checkpoint’s Security Systems more sophisticated antenna systems. This results in a rugged Electronic Article Surveillance (EAS) antenna that’s easily professionally installed and maintained. It is capable of delivering immediate profit impact at a cost-effective price.
Ideally suited for grocery stores, hard goods stores, liquor, book, sporting goods and convenience stores. The ValueGuard system offers Digital Signal Processing, Checkpoint label discrimination with the ability to perform in today’s most demanding retail environments.
Features:
- ValueGuard works with the entire range of Checkpoint labels 8.2 MHz RF tags and labels.
- Tunable for either 8.2 MHz or 9.5 MHz applications.
- Integrated alarm sounder and alarm indicator light, which makes alarm identification easy.
- 3 foot or 6 foot aisle systems.
- Stainless Steel end caps help protect the antennas form damage. Optional bumper guards are available.
- Optional merchandising panels can help generate additional revenue through advertising sales or to promote in-store specials.
- Checkpoint labels may be custom printed by the retailer with your barcode, product or logo information.
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Wikipedia defines white-collar crime as “a crime committed by a person of respectability and high social status in the course of his occupation”. We have found that this kind crime is not just reserved for the Senior Management of a business or retail establishment. Department Heads, Assistant Managers and Managers are frequently involved in white-collar crime.
We have investigated thousands of people in these positions. This type of management has access to cash, inventory, bookkeeping records and deposits. They can make changes to records and inventory and are in fact expected to do so in a legitimate business situation.
Because of this access and trust there are some that end up committing white collar crime by voiding sales, modifying the accounting records, stealing inventory and depositing checks to their own account in order to steal cash and merchandise.
The reasons for this type of theft are as diverse as the people committing white-collar crime. Not only are the standard “excuses” there such as drugs, gambling and plain old greed but others as well. For example during this time of economic problems we are finding that a spouse that is out of work puts pressure on the family finances since the possibility of finding a job is bleak. People are also justifying theft because they are used to a certain level of income, which brings with it “toys” that they now can’t afford.
How does an employer protect it self from white-collar crime? To begin with the hiring process must screen out candidates that have high-risk backgrounds. Some of these include:
- Termination from a previous job for theft
- The candidates credit record shows a poor history. If they cannot manage their own money do you really want them managing yours? There are some exceptions such as a massive medical problem. But beyond that type of issue a poor credit record tells you how they manage their life.
- Traffic violations beyond an occasional speeding ticket. DUI’s, reckless driving and frequent accidents will also tell you about the person.
- Criminal histories also give us a window into a person’s mindset. I am not talking about the check they bounced in college for pizza. Assaults, fighting, domestic violence, drunk and disorderly type incidents show that a person is not in control of themselves. And of course convictions for serious crimes such as robbery, murder, rape and kidnapping are not only showing us that the person is out of control but is a high-risk liability for an employer. If you hire someone like this and they commit any crime against your employees or customers and you will most likely be held liable.
- Testing candidates with one of the many employment-screening tools that sort out people that are prone to theft are very effective.
- Drug testing
- Conducting several interviews by more than one management person skilled in pre-employment interviewing.
- Do not forget checking references. This tends to get down played but it has merit. Insist on references with previous co-workers, supervisors, teachers and others beyond the ones that are listed on the resume. Ask for more and specify the type.
White-collar crime will never go away, ever. Protect your self by being proactive.