If you really want to make an impact on the amount of loss you are experiencing in your store, you have to have more than one approach. But that doesn’t mean the solutions have to be complicated. With all the anti-shoplifting devices on the market today, it’s easy to find something that will work for virtually any type of merchandise. Devices like Checkpoint hard tags have always been one of the must-haves for merchandise protection. In addition to using devices to reduce and stop shoplifting from occurring, you should also utilize your staff to help identify suspicious behaviors in the store. It’s a difficult task to reduce the amount of shoplifting, so everyone in the store should be on board with keeping the merchandise on the shelves for customers.
If you are fortunate enough to have loss prevention personnel on your team, your staff should be letting them know if anything out of the ordinary is observed. If you have a smaller store with only sales staff, they should be trained on how to deal with behaviors that indicate theft or any other dishonest activity, because everyone should be on board to help stop shoplifting in the store. A good way to get your team motivated to help out is to show them how the losses can impact the store’s profit, and in turn affect the cost of merchandise. If you get your team excited about helping save the store money, it makes things so much easier. Sometimes you may need to add a little extra motivation, like recognizing them in front of their peers, or giving away gift cards for merchandise they help recover from shoplifters.
Not long ago, my store was being visited regularly by a shoplifter that took all different kinds of merchandise like tents and electronic items. He would come into the store and actually pick up a duffel bag or backpack from the shelf, and then fill it up with items in the store, before walking out without paying. He got away with it several times. I printed out a picture of the guy and showed it to the whole store team to be on the lookout for him. It didn’t take long before he came back again. An employee was leaving the store to go home for the day when he saw the guy walking into the store. As soon as he saw him, he gave me a call and I started watching him. Of course he picked up a duffel bag and started loading up on merchandise. We were finally able to get the guy thanks to the help of the employee who wanted to help stop shoplifting in the store and gave me a call.
If you are having your team utilize devices that work with your EAS system, make sure that they are properly trained on how to use them before attempting to attach the devices. Don’t assume that they know how to place the anti-shoplifting devices on the merchandise correctly. I have seen merchandise easily stolen several times because the thieves were easily able to remove the anti-shoplifting devices that were incorrectly secured to the items. Also, you want them to know exactly where to attach the device to the item. For example, you obviously don’t want any tags damaging the product or covering important information on the package that your customers need to be able to read. There are so many different ways to use Checkpoint hard tags and different types of merchandise you can use them on, so do some research so you will be sure to make the most of the devices.
For more information contact us: Checkpoint hard tags or contact us or call 1.770.426.0547