People Who Engage In Return Fraud Are Like Sharks Taking A Bite Out Of Your Profits; Stop The Feeding Frenzy With Alpha Shark Tags

Alpha Shark Tags-4                                                                                                                       WC Blog 411
Wardrobing-4
Return Fraud-3

People Who Engage In Return Fraud Are Like Sharks Taking A Bite Out Of Your Profits; Stop The Feeding Frenzy With Alpha Shark Tags

     I’m going to do something you don’t often see, I’m writing an article about return fraud and sharks, an unusual combination right? Now, I don’t know about you but I really enjoy watching shows about sharks. It may be Shark Week on the Discovery Channel or (I’m dating myself here) The Undersea World of Jacques Cousteau and it can even be the movie, “Jaws”. With that information in mind I thought I would share a few interesting facts about sharks from Discovery.com in an article titled, “The 15 Most Surprising Facts About Sharks”, by Anastacia Darby, 06/04/2015:
The whale shark is not only the largest shark species; they are also the largest fish in the world at over 40 feet long.
The gestation period for a pregnant shark can last from 5 months to TWO YEARS!
It has been estimated that the bite of the great white shark is up to 4000 PSI. For comparison a tiger has a bite of around 1000 PSI
Some sharks can cycle through up to 35,000 teeth in a lifetime.
The blue shark can give birth to up to 135 pups in one litter!
Hammerhead sharks’ heads aren’t just for show they are equipped with electrical sensors which makes them superior hunters.
Finally from sportfishingmag.com, February 1, 2017 by Devin Golden, “Tagged Mako Shark Travels Record Distance”; “After 600 days, the mako shark, named Hells Bay, After Hells’ Bay Boatworks, traveled more than 13,000 and broke a GHRI for the shark species in the Atlantic Ocean.” While it may not break any bite pounds per square inch records or distance traveled records, Alpha Shark Tags can help stores break the number of people engaging in return fraud due to wardrobing.

     Wardrobing takes place when a person buys clothes with the intention of wearing them on only one or two occasions and then returning them with the tags on them and the receipt in hand. While it may not seem like return fraud in the traditional sense of the word such as when someone steals an item and then tries to return it for a refund, when wardrobing takes place there are several hits a store takes. A salesperson who earns a commission may lose their commission when the item is returned after spending time with the customer trying to help them with the purchase. The items are frequently returned damaged so merchandise is returned at full price paid and then damaged out or marked fully out of stock. An item that was stolen may be returned for a reduced price if it has taken a mark down or a store credit is issued when no receipt is presented. But no salesperson is losing a commission and if a receipt is not provided there may be less financial impact on the store. It is also likely the merchandise that was stolen won’t be returned damaged because the thief wants as much money as possible. When Alpha Shark Tags are used on merchandise it prevents wardrobing because it has to be on the merchandise when it is returned in order to get a refund. The tags are one-time use only meaning that the tag stays on a garment until the purchaser pays and takes the item home. Once the buyer decides to keep the item and wear it, THEN the tag is removed by the customer and the item cannot be returned at that point.

      The potential for sharks to be in the water give most of us a pause before we go into the ocean or even in rivers, in some instances. For example bull sharks can and do swim in canals and rivers in Florida. We see videos and pictures in the news and on the computer in websites like YouTube and get a little squeamish about dipping a toe in the water after all. Well, those who participate in return fraud pause to reconsider what they are about to do when they see Alpha Shark Tags being used by a merchant. 

     Consider using Alpha Shark Tags on your merchandise and watch your profits go up as fraud declines. No shark cage necessary, the only people who need to fear are the con-artists who try to take advantage of retailers.
For more information about Alpha Shark Tags contact us or call 1.866.914.2567 


I’m going to do something you don’t often see, I’m writing an article about return fraud and sharks, an unusual combination right? Now, I don’t know about you but I really enjoy watching shows about sharks. It may be Shark Week on the Discovery Channel or (I’m dating myself here) The Undersea World of Jacques Cousteau and it can even be the movie, “Jaws”. With that information in mind I thought I would share a few interesting facts about sharks from Discovery.com in an article titled, “The 15 Most Surprising Facts About Sharks”, by Anastacia Darby, 06/04/2015:

The whale shark is not only the largest shark species; they are also the largest fish in the world at over 40 feet long.

The gestation period for a pregnant shark can last from 5 months to TWO YEARS!

It has been estimated that the bite of the great white shark is up to 4000 PSI. For comparison a tiger has a bite of around 1000 PSI

Some sharks can cycle through up to 35,000 teeth in a lifetime.

The blue shark can give birth to up to 135 pups in one litter!

Hammerhead sharks’ heads aren’t just for show they are equipped with electrical sensors which makes them superior hunters.

Finally from sportfishingmag.com, February 1, 2017 by Devin Golden, “Tagged Mako Shark Travels Record Distance”; “After 600 days, the mako shark, named Hells Bay, After Hells’ Bay Boatworks, traveled more than 13,000 and broke a GHRI for the shark species in the Atlantic Ocean.” While it may not break any bite pounds per square inch records or distance traveled records, Alpha Shark Tags can help stores break the number of people engaging in return fraud due to wardrobing.
     

Wardrobing takes place when a person buys clothes with the intention of wearing them on only one or two occasions and then returning them with the tags on them and the receipt in hand. While it may not seem like return fraud in the traditional sense of the word such as when someone steals an item and then tries to return it for a refund, when wardrobing takes place there are several hits a store takes. A salesperson who earns a commission may lose their commission when the item is returned after spending time with the customer trying to help them with the purchase. The items are frequently returned damaged so merchandise is returned at full price paid and then damaged out or marked fully out of stock. An item that was stolen may be returned for a reduced price if it has taken a mark down or a store credit is issued when no receipt is presented. But no salesperson is losing a commission and if a receipt is not provided there may be less financial impact on the store. It is also likely the merchandise that was stolen won’t be returned damaged because the thief wants as much money as possible. When Alpha Shark Tags are used on merchandise it prevents wardrobing because it has to be on the merchandise when it is returned in order to get a refund. The tags are one-time use only meaning that the tag stays on a garment until the purchaser pays and takes the item home. Once the buyer decides to keep the item and wear it, THEN the tag is removed by the customer and the item cannot be returned at that point.
     

The potential for sharks to be in the water give most of us a pause before we go into the ocean or even in rivers, in some instances. For example bull sharks can and do swim in canals and rivers in Florida. We see videos and pictures in the news and on the computer in websites like YouTube and get a little squeamish about dipping a toe in the water after all. Well, those who participate in return fraud pause to reconsider what they are about to do when they see Alpha Shark Tags being used by a merchant. 
     

Consider using Alpha Shark Tags on your merchandise and watch your profits go up as fraud declines. No shark cage necessary, the only people who need to fear are the con-artists who try to take advantage of retailers.

 

For more information about Alpha Shark Tags contact us or call 1.866.914.2567 


 

Online Clothing Rental Stores Are Not A Remedy To Return Fraud Caused By Wardrobing

Return Fraud-5                                                                                                                   WC Blog 393
Wardrobing-5

Online Clothing Rental Stores Are Not A Remedy To Return Fraud Caused By Wardrobing

     For retailers clothing return fraud has been a problem for many years. Customers come in to find an outfit they like, purchase it and take it home. The customer removes or hides the tags and wears the garments out to an event or just to be seen in public. Often this is to impress their friends and give the appearance that they are purchasing new clothes on a regular basis. After they wear the clothes once or twice the purchaser puts the clothing tags back on the merchandise or if they had taped them up they allow the tags to hang loose again. The clothes are then returned to the store and the customer has the original receipt and seeks a full refund. This type of return fraud is known as wardrobing.

     You may be wondering why a store would allow wardrobing to take place. Perhaps you own a small retail clothing shop yourself and can’t understand how someone could let this happen. It may surprise you but if you have been selling clothes for any length of time you have probably been the victim of a clothing return scam and didn’t realize it. Office supply stores and even online sites provide easy access to the purchase of ticketing guns that use the plastic hangers that hold manufacturer hang tags on clothing. It isn’t difficult to take off and replace tags in this fashion. The other trick is simply to tuck a tag up the sleeve of a shirt or jacket or down the neck and tape it against the material to avoid it falling out and being seen by others. Aside from possible stains or odors, when the tags are in place again it can be very hard to know the clothing had been worn. I have often joked that it would be better if stores just rented clothes and it wouldn’t matter if people wore the garments and returned them.

     I bring this all up because the other day I saw a commercial for an online retailer that rents clothes out. For a moment I thought that it sounded like a good idea. Then I looked into a couple of similar websites that advertised services that closely resembled the advertisement I had watched on television. I did a little digging and found that what it looks like these retailers do is have customers sign up for subscriptions and then pay a monthly fee or they charge for an item to be rented and an additional charge if it is not returned on time. Some websites even give an option to rent the item for one price or purchase it outright for another price. While this does sound good and could provide opportunities for a person to wear a rented wardrobe I am not convinced it will do any good in preventing wardrobing among the swindlers who engage in the activity. 

        Here is what I am saying, if someone wardrobes, the perpetrator does not want to pay anything for the clothing they are purchasing. Their mindset is to appear to be buying the clothes and then return them for a full refund. The act of wardrobing is to avoid paying anything at all for the clothing. Therefore, renting clothes online or purchasing a subscription is not going to appeal to people who commit return fraud.

     I did find it interesting that at least one of the clothing rental companies I looked up appears to use wardrobing tags on their merchandise. In their FAQ section they remind a client not to remove the “security tag” until they have tried on the merchandise to ensure it fits. If it is removed the client is charged the rental fee when it is returned. This sounds much like Alpha Shark Tags which are one- time use tags that are to be cut off by a customer, not the store. Once cut off it prevents the item from being able to be returned whether it is to a traditional brick and mortar store or an online retailer.

     Return fraud is a drain on retailers. From the amount of time a salesperson spends helping the fraudster to the determination of what to do with the merchandise when it is returned. Is the garment serviceable? Are there stains or odors? Does it have to be cleaned or marked out of stock and destroyed? All of these things can cost the store more money. Don’t allow return fraud to hurt your profit line, use Alpha Shark Tags and don’t worry if you have or have not been a victim in the past, you won’t be again.
Need information on return fraud? Give us a call at 1.866.914.2567 now.



For retailers clothing return fraud has been a problem for many years. Customers come in to find an outfit they like, purchase it and take it home. The customer removes or hides the tags and wears the garments out to an event or just to be seen in public. Often this is to impress their friends and give the appearance that they are purchasing new clothes on a regular basis. After they wear the clothes once or twice the purchaser puts the clothing tags back on the merchandise or if they had taped them up they allow the tags to hang loose again. The clothes are then returned to the store and the customer has the original receipt and seeks a full refund. This type of return fraud is known as wardrobing.
     

You may be wondering why a store would allow wardrobing to take place. Perhaps you own a small retail clothing shop yourself and can’t understand how someone could let this happen. It may surprise you but if you have been selling clothes for any length of time you have probably been the victim of a clothing return scam and didn’t realize it. Office supply stores and even online sites provide easy access to the purchase of ticketing guns that use the plastic hangers that hold manufacturer hang tags on clothing. It isn’t difficult to take off and replace tags in this fashion. The other trick is simply to tuck a tag up the sleeve of a shirt or jacket or down the neck and tape it against the material to avoid it falling out and being seen by others. Aside from possible stains or odors, when the tags are in place again it can be very hard to know the clothing had been worn. I have often joked that it would be better if stores just rented clothes and it wouldn’t matter if people wore the garments and returned them.
     

I bring this all up because the other day I saw a commercial for an online retailer that rents clothes out. For a moment I thought that it sounded like a good idea. Then I looked into a couple of similar websites that advertised services that closely resembled the advertisement I had watched on television. I did a little digging and found that what it looks like these retailers do is have customers sign up for subscriptions and then pay a monthly fee or they charge for an item to be rented and an additional charge if it is not returned on time. Some websites even give an option to rent the item for one price or purchase it outright for another price. While this does sound good and could provide opportunities for a person to wear a rented wardrobe I am not convinced it will do any good in preventing wardrobing among the swindlers who engage in the activity. 
       

Here is what I am saying, if someone wardrobes, the perpetrator does not want to pay anything for the clothing they are purchasing. Their mindset is to appear to be buying the clothes and then return them for a full refund. The act of wardrobing is to avoid paying anything at all for the clothing. Therefore, renting clothes online or purchasing a subscription is not going to appeal to people who commit return fraud.
     

I did find it interesting that at least one of the clothing rental companies I looked up appears to use wardrobing tags on their merchandise. In their FAQ section they remind a client not to remove the “security tag” until they have tried on the merchandise to ensure it fits. If it is removed the client is charged the rental fee when it is returned. This sounds much like Alpha Shark Tags which are one- time use tags that are to be cut off by a customer, not the store. Once cut off it prevents the item from being able to be returned whether it is to a traditional brick and mortar store or an online retailer.
     

Return fraud is a drain on retailers. From the amount of time a salesperson spends helping the fraudster to the determination of what to do with the merchandise when it is returned. Is the garment serviceable? Are there stains or odors? Does it have to be cleaned or marked out of stock and destroyed? All of these things can cost the store more money. Don’t allow return fraud to hurt your profit line, use Alpha Shark Tags and don’t worry if you have or have not been a victim in the past, you won’t be again.

 

Need information on return fraud? Give us a call at 1.866.914.2567 now.



 

Scoundrels, Scams And Fraud; Prevent Return Fraud With Alpha Shark Tags

Return Fraud-5                                                                                                                  WC Blog 376
Alpha Shark Tags-3
Scoundrels, Scams And Fraud; Prevent Return Fraud With Alpha Shark Tags
     Scams, they are all over the place. I think every week I have some generous benefactor that wants to leave a million dollars to me deposited in my bank account. AWESOME! One day I’m going remember not to delete one of these emails and get back to them. A few weeks ago I got a call from the “IRS” telling me I was going to be in trouble if I didn’t pay some amount to them for taxes owed, unfortunately I accidentally hung up and we were disconnected. Hopefully they get back to me I don’t want to owe Uncle Sam any money! Someone every so often tries to call the library I work at and get information so they can bill us for “toner” orders for our printers…I guess they don’t know we have a list of vendors we make payments to for such purchases, they need to get with their supervisors on that. Recently one of the managers on duty at the store I work at received a call from someone who said he was from our company’s HQ. He gave his name and told the MOD he needed his name and employee number because we were going to be receiving a shipment of a new product and were going to start selling it but in a new twist we were only going to permit payments for the new product with gift cards. WOW! when the manager told me I was excited. We don’t even carry that manufacturer’s products because they happen to be very proprietary. Unfortunately when the manager told the caller he would call him back with the requested information and asked for a call back number our MOD was disconnected. I was so disappointed. We are very careful about protecting personal and business information to prevent fraud from affecting our personal lives and our businesses so why don’t we take the same precautions to prevent return fraud in stores? In many cases it could easily be done if stores would use Alpha Shark Tags on softlines products.
     I get returns every day, how can I know return fraud from a legitimate return? How can Alpha Shark Tags help stop people trying to do fraudulent returns in my store? I will address the second question first. Shark Tags are brightly colored tags that once pinned to an item can only be removed when the tag is cut off. It prevents a customer from buying an item and wearing it then returning it with all the necessary documentation in order to get a full refund. Who wants to go out in public with a bright red tag hanging from a pant leg or from the cuff of a blouse? All the store manager has to do is require the tag to be attached and intact on the merchandise before taking it back with the proper documentation.
     Back to the first question on how to identify return fraud. This can be difficult. One of the ways that dishonest people get fraudulent refunds is to switch the price tags from high priced clothing lines and place them on cheaper brands and return the clothes with a receipt that matches the products. For example, if someone took an Under Armor T-shirt price tag, attaches it to a Hanes t-shirt and then they return the Hanes T-shirt they receive the dollar value of the Under Armor shirt perhaps as a credit on their credit card or debit card OR it is returned on a gift card.  This can be prevented but requires the cashier to be attentive to what they are doing but these shysters can be clever and will distract the employee with constant talking.
     Another method of return fraud is done by the scoundrel who is wardrobing. This is the person who buys an outfit and wears it on a date or to a party. They return it a day or two later to the store where they bought it. This can be difficult to detect because often the tags are reattached with tagging guns. I saw several regular customers engage in this in the department store where I first worked as a Loss Prevention Associate. These customers were known to have money, but practiced this activity anyways (maybe this is why they had money). Unless a clear stain could be found, the majority of the time the manager would process the return. This is the situation where using the Alpha Shark Tag could be most effective. 
     Return Fraud can be a major source of profit loss. Reduce the chances of being taken advantage of by these characters. Use Alpha Shark Tags on your merchandise and improve your return process and your profits!
Return Fraud is important and we can help you with it. Call 1.866.914.2567 and let’s talk.
     

Scams, they are all over the place. I think every week I have some generous benefactor that wants to leave a million dollars to me deposited in my bank account. AWESOME! One day I’m going remember not to delete one of these emails and get back to them. A few weeks ago I got a call from the “IRS” telling me I was going to be in trouble if I didn’t pay some amount to them for taxes owed, unfortunately I accidentally hung up and we were disconnected. Hopefully they get back to me I don’t want to owe Uncle Sam any money! Someone every so often tries to call the library I work at and get information so they can bill us for “toner” orders for our printers…I guess they don’t know we have a list of vendors we make payments to for such purchases, they need to get with their supervisors on that. Recently one of the managers on duty at the store I work at received a call from someone who said he was from our company’s HQ. He gave his name and told the MOD he needed his name and employee number because we were going to be receiving a shipment of a new product and were going to start selling it but in a new twist we were only going to permit payments for the new product with gift cards. WOW! when the manager told me I was excited. We don’t even carry that manufacturer’s products because they happen to be very proprietary. Unfortunately when the manager told the caller he would call him back with the requested information and asked for a call back number our MOD was disconnected. I was so disappointed. We are very careful about protecting personal and business information to prevent fraud from affecting our personal lives and our businesses so why don’t we take the same precautions to prevent return fraud in stores? In many cases it could easily be done if stores would use Alpha Shark Tags on softlines products.
     

I get returns every day, how can I know return fraud from a legitimate return? How can Alpha Shark Tags help stop people trying to do fraudulent returns in my store? I will address the second question first. Shark Tags are brightly colored tags that once pinned to an item can only be removed when the tag is cut off. It prevents a customer from buying an item and wearing it then returning it with all the necessary documentation in order to get a full refund. Who wants to go out in public with a bright red tag hanging from a pant leg or from the cuff of a blouse? All the store manager has to do is require the tag to be attached and intact on the merchandise before taking it back with the proper documentation.
     

Back to the first question on how to identify return fraud. This can be difficult. One of the ways that dishonest people get fraudulent refunds is to switch the price tags from high priced clothing lines and place them on cheaper brands and return the clothes with a receipt that matches the products. For example, if someone took an Under Armor T-shirt price tag, attaches it to a Hanes t-shirt and then they return the Hanes T-shirt they receive the dollar value of the Under Armor shirt perhaps as a credit on their credit card or debit card OR it is returned on a gift card.  This can be prevented but requires the cashier to be attentive to what they are doing but these shysters can be clever and will distract the employee with constant talking.
     

Another method of return fraud is done by the scoundrel who is wardrobing. This is the person who buys an outfit and wears it on a date or to a party. They return it a day or two later to the store where they bought it. This can be difficult to detect because often the tags are reattached with tagging guns. I saw several regular customers engage in this in the department store where I first worked as a Loss Prevention Associate. These customers were known to have money, but practiced this activity anyways (maybe this is why they had money). Unless a clear stain could be found, the majority of the time the manager would process the return. This is the situation where using the Alpha Shark Tag could be most effective. 
     

Return Fraud can be a major source of profit loss. Reduce the chances of being taken advantage of by these characters. Use Alpha Shark Tags on your merchandise and improve your return process and your profits!

 

Return Fraud is important and we can help you with it. Call 1.866.914.2567 and let’s talk.