stop shoplifting

POLICIES THAT HELP STOP EMPLOYEE THEFT AND SHOPLIFTING

POLICIES THAT HELP STOP EMPLOYEE THEFT AND SHOPLIFTING

If you want to Stop Shoplifting and other forms of theft, it’s important that you have policies in place to give your managers a starting point. Polices are also a great legal tool that can help you remain consistent when you discipline and terminate employees for not upholding company standards and expectations. While there are several areas of policy, let’s focus on the ones that can help you to reduce losses in your store. 

Exit Inspection and Bag Check
I’ve worked in several big box retailers over the years and they all had a similar policy regarding bags and their employees. If you brought a bag or something similar (including purses), you were subject to an inspection when you left the store at the end of your shift. A simple look inside was common, but it went a long way to prevent Employee Theft. 

Personal Items Must be Secured in a Locker
This is another one of those “no brainers.” If you bring a bag, lunch kit, or purse to work, make sure it’s secured in a locker, and not on your sales floor. Not only can an empty bag be a source of Employee Theft, but customers can also have access to your employee’s personal effects, so a policy such as this could really benefit their personal safety as well as helping you to prevent shrink. 

Receipts Must Accompany all Employee Purchases
Discouraging Employee Theft can be as simple as a policy that requires your team to always place their receipt on their purchase, while still in the store (think snacks and drinks). There can never be a question as to whether an item was purchased or not if the receipt is clearly visible on the item. 

Back Door Security
You can Stop Shoplifting and dishonest employees by having a stringent back door policy. Never allow employees unsupervised access to outer doors. A policy that states a manager must be present anytime the door is open can and will discourage product from walking out the back door. 

Number of Employees in the Building
In order to keep your team members safe in case of an accident, as well as to Stop Shoplifting from your employees, have a policy that specifies the minimum number of employees that must be present at all times in order to enter the store. Generally, 3 is a good number and is common at most big-box stores that I’ve worked for. Having at least three people in the store at once, especially during the morning prior to store opening and in the evenings after store closing, can discourage an easy theft by employees. 


 



For more information about employee theft contact us or call 1.866.914.2567.


If you want to Stop Shoplifting and other forms of theft, it’s important that you have policies in place to give your managers a starting point. Polices are also a great legal tool that can help you remain consistent when you discipline and terminate employees for not upholding company standards and expectations. While there are several areas of policy, let’s focus on the ones that can help you to reduce losses in your store. 

 

Exit Inspection and Bag Check

I’ve worked in several big box retailers over the years and they all had a similar policy regarding bags and their employees. If you brought a bag or something similar (including purses), you were subject to an inspection when you left the store at the end of your shift. A simple look inside was common, but it went a long way to prevent Employee Theft. 

 

Personal Items Must be Secured in a Locker

This is another one of those “no brainers.” If you bring a bag, lunch kit, or purse to work, make sure it’s secured in a locker, and not on your sales floor. Not only can an empty bag be a source of Employee Theft, but customers can also have access to your employee’s personal effects, so a policy such as this could really benefit their personal safety as well as helping you to prevent shrink. 

 

Receipts Must Accompany all Employee Purchases

Discouraging Employee Theft can be as simple as a policy that requires your team to always place their receipt on their purchase, while still in the store (think snacks and drinks). There can never be a question as to whether an item was purchased or not if the receipt is clearly visible on the item. 

 

Back Door Security

You can Stop Shoplifting and dishonest employees by having a stringent back door policy. Never allow employees unsupervised access to outer doors. A policy that states a manager must be present anytime the door is open can and will discourage product from walking out the back door. 

 

Number of Employees in the Building

In order to keep your team members safe in case of an accident, as well as to Stop Shoplifting from your employees, have a policy that specifies the minimum number of employees that must be present at all times in order to enter the store. Generally, 3 is a good number and is common at most big-box stores that I’ve worked for. Having at least three people in the store at once, especially during the morning prior to store opening and in the evenings after store closing, can discourage an easy theft by employees. 

 

For more information about employee theft, contact us or call 1.866.914.2567.

 

Stop Shoplifting In A Gift Shop, Is A Sensormatic System Necessary?

 

Stop Shoplifting In A Gift Shop, Is A Sensormatic System Necessary?
Why should you spend money on a Sensormatic system if you “only” have a gift shop? Because shoplifters steal, and they steal from anyone. They do not care what kind of retailer you are. The same loss ratio applies to gift stores as it does to, well, any retailer. The formula is simple. Let’s say you lose a $20 item at retail. And let’s suppose that your margin is 2%. You divide $20 by 2 percent and you have the real cost of that loss of $20 (20/.02 = $1000). Yes, to make up and breakeven, not make any profit, you have to sell an additional $1000 in merchandise. That is on top of your normal sales. No one can do that for very long and stay in business.
Typical Sensormatic systems have a Return On Investment (ROI) of about 5.5 months depending how well you follow the Loss Prevention Systems, Inc. program. You can never stop shoplifting altogether however, our program is more than just installing a Sensormatic system. We train you on how to stop shoplifting before they steal and we will do this on a regular basis for you as often as you and your staff reasonably need it.
So if we can train you to deter a significant amount of shoplifting why do you need the Sensormatic system? You and your staff cannot be everywhere all the time. Shoplifters look for opportunities or they will create them where you and your folks are distracted. Busy days with lots of customers on the sales floor at the same time does not leave a lot of time for the identification of a shoplifter or the type of customer service that is required to send them off to someone else.
That is where Sensormatic systems comes into play. In many cases shoplifters will see the active Sensormatic system and they will be deterred. But many are not. Properly secured merchandise will stop the shoplifter in their tracks. Your gift shop will benefit from the same commercial grade systems that the major retailers use. 
“But, Sensormatic systems are expensive?” NO, they are not, in fact they are very affordable. Depending on you store’s layout, current level of loss and needs, you could see a ROI payback in a matter of months. This puts you back in control against the shoplifter. Not only will you have a state of the art system but the proper training to attack and keep the shoplifting losses to an acceptable level.
How fast can this all happen? In many cases we can have your system shipped and installed in a matter of a few weeks. Even during a holiday season. Our Sensormatic systems are installed by factory tech’s that do this every day. Sensormatic is a world leader with 80% of the top 200 retailers depending on Sensormatic with the exact same equipment Loss Prevention Systems offers you to stop shoplifting.
Loss Prevention Systems also has the expertise to make sure you get the right genuine Sensormatic hard tags and/or labels to address your particular needs. This is not one size fits all. Your store has a diverse offering of merchandise that requires different solutions. We will help you with that in smaller quantities of the labels and tags you need so that you do not have a back room full.
Loss Prevention Systems will even include a copy of the book “Protect Your Store!” the shoplifting prevention guide for medium to small retailers by Bill Bregar, our founder and CEO. We want you to succeed and be profitable. Because if you stop shoplifting you are winning, then we win too.
For more information about Sensormatic systems and to stop shoplifting Contact us or call 1.866.914.2567 and fix your shoplifting problem once and for all!

Why should you spend money on a Sensormatic system if you “only” have a gift shop? Because shoplifters steal, and they steal from anyone. They do not care what kind of retailer you are. The same loss ratio applies to gift stores as it does to, well, any retailer. The formula is simple. Let’s say you lose a $20 item at retail. And let’s suppose that your margin is 2%. You divide $20 by 2 percent and you have the real cost of that loss of $20 (20/.02 = $1000). Yes, to make up and breakeven, not make any profit, you have to sell an additional $1000 in merchandise. That is on top of your normal sales. No one can do that for very long and stay in business.

 

Typical Sensormatic systems have a Return On Investment (ROI) of about 5.5 months depending how well you follow the Loss Prevention Systems, Inc. program. You can never stop shoplifting altogether however, our program is more than just installing a Sensormatic system. We train you on how to stop shoplifting before they steal and we will do this on a regular basis for you as often as you and your staff reasonably need it.

 

So if we can train you to deter a significant amount of shoplifting why do you need the Sensormatic system? You and your staff cannot be everywhere all the time. Shoplifters look for opportunities or they will create them where you and your folks are distracted. Busy days with lots of customers on the sales floor at the same time does not leave a lot of time for the identification of a shoplifter or the type of customer service that is required to send them off to someone else.

 

That is where Sensormatic systems comes into play. In many cases shoplifters will see the active Sensormatic system and they will be deterred. But many are not. Properly secured merchandise will stop the shoplifter in their tracks. Your gift shop will benefit from the same commercial grade systems that the major retailers use. 

 

“But, Sensormatic systems are expensive?” NO, they are not, in fact they are very affordable. Depending on you store’s layout, current level of loss and needs, you could see a ROI payback in a matter of months. This puts you back in control against the shoplifter. Not only will you have a state of the art system but the proper training to attack and keep the shoplifting losses to an acceptable level.

 

How fast can this all happen? In many cases we can have your system shipped and installed in a matter of a few weeks. Even during a holiday season. Our Sensormatic systems are installed by factory tech’s that do this every day. Sensormatic is a world leader with 80% of the top 200 retailers depending on Sensormatic with the exact same equipment Loss Prevention Systems offers you to stop shoplifting.

 

Loss Prevention Systems also has the expertise to make sure you get the right genuine Sensormatic hard tags and/or labels to address your particular needs. This is not one size fits all. Your store has a diverse offering of merchandise that requires different solutions. We will help you with that in smaller quantities of the labels and tags you need so that you do not have a back room full.

 

Loss Prevention Systems will even include a copy of the book “Protect Your Store!” the shoplifting prevention guide for medium to small retailers by Bill Bregar, our founder and CEO. We want you to succeed and be profitable. Because if you stop shoplifting you are winning, then we win too.

 

For more information about Sensormatic systems and to stop shoplifting, Contact us or call 1.866.914.2567 and fix your shoplifting problem once and for all!

 

 

Lend Me Your Ear I Have Something To Say About Sensormatic Tags

 

Stop Shoplifting – 3                                                                                                         WC Blog 720
Sensormatic tags – 4
Lend Me Your Ear I Have Something To Say About Sensormatic Tags
     When you stop shoplifting you are taking a bite out of crime to steal a phrase from McGruff. Unfortunately it seems things were the other way around when a shoplifter took a bite of a Loss Prevention Associate’s ear not too long ago. The story was an article in LPM Insider magazine, on October 31, 2018, titled “Accused Shoplifter Bites Off LP Associates Ear”, citing their source as The News Tribune. The story reports that a shoplifting suspect and two friends were being watched by the Associate. The suspect is reported to have taken two polo shirts and entered a fitting room. He was alleged to have folded them up and hidden them under his jacket. The article reports that the Associate stopped the suspect who was accompanied by his friends as they left the store. Apparently the situation became physical and the Associate got the suspect to the ground when the two friends started hitting the Associate. During the altercation the suspect bit the Loss Prevention Associate’s ear lobe taking off a piece in the process. The Associate was able to have the piece of ear stitched back on and the suspect was arrested and put in jail. The story reported that no information was given about the retail store itself or the names of any of the persons involved in the incident. Having been involved in my own fair share of scuffles and being bitten myself (as was one of my own Associates during an apprehension he initiated) I know how quickly a shoplifting incident can escalate. This is why it is so important to use Sensormatic tags on clothing and other merchandise to stop shoplifting from happening in the first place.
     While the article does not state it I am going to assume that the retail store where this theft took place was not using anti-theft devices on the merchandise or at least not on all of their merchandise. If this is true then they are way behind the curve. The use of Sensormatic tags and other anti-theft devices is proven to be effective at reducing theft. If you take a look at the 2015 Global Retail Theft Barometer for North American retailers, apparel specialty stores saw an increase in retail shortage from .60% in 2013-14 to 2.28% in 2014-2015 (pg. 52). During this period the spending on Loss Prevention as a percent of total sales decreased from .39% to .24% (pg. 57). This information includes all Loss Prevention spending but I do believe it is safe to say that electronic article surveillance is a big part of this. I also found an interesting statistic on the pricegun.com website from an infographic chart, “Shoplifting is America’s #1 Property Crime”. The chart shows that stores that use visible cameras were shoplifted at 70% of the time while stores that use ink tags drop down to 27% and radio frequency tags are even less at 20%.  I urge all retailers not just clothing store owners to look at Sensormatic tags and systems as an investment in reducing losses and saving money rather than an expense center that costs the store money.
     Would the use of electronic article surveillance tags prevented the Loss Prevention Associate from being bitten? It is quite possible they would have stopped the incident before it took place (assuming they were not in use at this location). I have found that in many cases a shoplifter steals because they believe the opportunity presents itself and if no security tags are on an item there is no immediate deterrent at work. There is a slight chance that the merchandise had tags and the thief was committed to stealing the items anyways because he had his buddies with him but it is an unlikely scenario. Most crooks, especially opportunists don’t want to chance being caught and they know the tags will cause an alarm system to activate.
     Altercations with shoplifters can be dangerous as evidenced in the story about the Associate and his confrontation. Proper training on how to stop shoplifting provided by Loss Prevention Systems, Inc. (LPSI) and the use of Sensormatic tags and pedestals can help to minimize unnecessary risks to store employees. Contact LPSI to learn more about how you can keep your workers safe and take a bite out of crime at the same time.
Get more information on Sensormatic tags, contact us or call 1.866.914.2567 today.

When you stop shoplifting you are taking a bite out of crime to steal a phrase from McGruff. Unfortunately it seems things were the other way around when a shoplifter took a bite of a Loss Prevention Associate’s ear not too long ago. The story was an article in LPM Insider magazine, on October 31, 2018, titled “Accused Shoplifter Bites Off LP Associates Ear”, citing their source as The News Tribune. The story reports that a shoplifting suspect and two friends were being watched by the Associate. The suspect is reported to have taken two polo shirts and entered a fitting room. He was alleged to have folded them up and hidden them under his jacket. The article reports that the Associate stopped the suspect who was accompanied by his friends as they left the store. Apparently the situation became physical and the Associate got the suspect to the ground when the two friends started hitting the Associate. During the altercation the suspect bit the Loss Prevention Associate’s ear lobe taking off a piece in the process. The Associate was able to have the piece of ear stitched back on and the suspect was arrested and put in jail. The story reported that no information was given about the retail store itself or the names of any of the persons involved in the incident. Having been involved in my own fair share of scuffles and being bitten myself (as was one of my own Associates during an apprehension he initiated) I know how quickly a shoplifting incident can escalate. This is why it is so important to use Sensormatic tags on clothing and other merchandise to stop shoplifting from happening in the first place.

While the article does not state it I am going to assume that the retail store where this theft took place was not using anti-theft devices on the merchandise or at least not on all of their merchandise. If this is true then they are way behind the curve. The use of Sensormatic tags and other anti-theft devices is proven to be effective at reducing theft. If you take a look at the 2015 Global Retail Theft Barometer for North American retailers, apparel specialty stores saw an increase in retail shortage from .60% in 2013-14 to 2.28% in 2014-2015 (pg. 52). During this period the spending on Loss Prevention as a percent of total sales decreased from .39% to .24% (pg. 57). This information includes all Loss Prevention spending but I do believe it is safe to say that electronic article surveillance is a big part of this. I also found an interesting statistic on the pricegun.com website from an infographic chart, “Shoplifting is America’s #1 Property Crime”. The chart shows that stores that use visible cameras were shoplifted at 70% of the time while stores that use ink tags drop down to 27% and radio frequency tags are even less at 20%.  I urge all retailers not just clothing store owners to look at Sensormatic tags and systems as an investment in reducing losses and saving money rather than an expense center that costs the store money.

Would the use of electronic article surveillance tags prevented the Loss Prevention Associate from being bitten? It is quite possible they would have stopped the incident before it took place (assuming they were not in use at this location). I have found that in many cases a shoplifter steals because they believe the opportunity presents itself and if no security tags are on an item there is no immediate deterrent at work. There is a slight chance that the merchandise had tags and the thief was committed to stealing the items anyways because he had his buddies with him but it is an unlikely scenario. Most crooks, especially opportunists don’t want to chance being caught and they know the tags will cause an alarm system to activate.

Altercations with shoplifters can be dangerous as evidenced in the story about the Associate and his confrontation. Proper training on how to stop shoplifting provided by Loss Prevention Systems, Inc. (LPSI) and the use of Sensormatic tags and pedestals can help to minimize unnecessary risks to store employees. Contact LPSI to learn more about how you can keep your workers safe and take a bite out of crime at the same time.

 

Get more information on Sensormatic tags, contact us or call 1.866.914.2567 today.