Electronic Article Surveillance – 4 WC Blog 707
Sensormatic Labels – 3
Be A Good Sport Find Out How Electronic Article Surveillance Can Protect Your Store
I would not normally relate a football game to electronic article surveillance but I saw something at a game that got me thinking about just this topic. When I get the opportunity, I enjoy attending football, baseball and occasionally a basketball game at my Alma Mater. In the last two years, our school has transitioned to FBS level football and they have begun requiring attendees to carry clear totes or purses. Absolutely no backpacks or standard totes or purses are allowed. All of this is for security purposes and while my wife is no fan of this she has grudgingly followed this policy in order to get into the venues. I personally think the policy is more to do with keeping illicit candy, food and drinks from getting into the stadium rather than security but that is a matter of opinion (who wants to pay $8 for a lemonade and pack of M&M’s?). That aside, giving the benefit of the doubt I will allow that the rules are intended to make the building/stadium safer for fans. So you can imagine my anger when I saw a couple of men arrive in the 3rd quarter of the game and one of them had a backpack on! It made me wonder where the lapse in security for the stadium took place. Did security officials at the gates stop checking for bags after the initial rush of fans? I can only wonder. It was this that caused me to think about retail security and Sensormatic labels. What steps do you and your managers take to protect your business from theft, fraud and criminal activity and do you let your guard down during operating hours?
On the surface it might seem like protecting a football stadium and fans would be different than protecting a store but in reality there are a number of similarities. When entering the football stadium the security guards and police are preventing “contraband” from getting into the facility. In a retail store you want to keep unpaid merchandise from getting out of the building. In the football stadium officials want to keep bad guys and criminals out and the same should be true for retail store owners. In a sports venue it may be a security team monitoring the gates and entrances. In a retail store it may be Loss Prevention or managers monitoring the doors and sales floor. In the stadium, staff scan tickets to let people in. In the retail store an electronic article surveillance tower is scanning for active Sensormatic labels or security tags. It isn’t a perfect analogy but I think you get the picture.
What took place that the guys with the backpack somehow made it into the stadium? Did security become tired or careless? Did they decide after a certain time that checking fans was less important than it was when the gates opened? Now let me ask you this; do your employees get lax about responding to electronic article surveillance alarms during the shift? Do cashiers get in a hurry to finish a shift and take short cuts while scanning merchandise that can lead to failing to deactivate Sensormatic labels? Lapses in these areas for a store are not much different than a lapse in the procedures at a sporting event.
We can also look at safety issues surrounding a store when people stop paying attention. If no one is watching and greeting customers as they come through the doors a certain amount of deterrence is lost. Criminals seek out stores where they can enter unnoticed and this isn’t restricted to shoplifters. We are talking about purse snatchers, robbers, sexual predators, etc. all persons you don’t want in your building. Lest you think I’m over-blowing this I worked as a Loss Prevention Manager for thirteen years and I dealt with ALL of these criminal types. I learned that recognition is something they will all avoid and if your employees are not saying hello as customers enter the wrong element will start to frequent your store. No, you can’t require everyone to carry a clear purse or bag to enter your store but you can have other controls in place. Those controls should include people who greet each customer (regardless of what time of the day it is) and an electronic article surveillance system that will sound the alarm when merchandise such as clothing is protected with Sensormatic tags and labels.
Don’t let down your guard. Protect your store and merchandise at all times. If you need more information on how to do it Loss Prevention Systems, Inc. has the answers. Don’t fumble this play, call them today.
Sensormatic labels are important and we can help you with it. Call 1.770.426.0547 and let’s talk.
I would not normally relate a football game to electronic article surveillance but I saw something at a game that got me thinking about just this topic. When I get the opportunity, I enjoy attending football, baseball and occasionally a basketball game at my Alma Mater. In the last two years, our school has transitioned to FBS level football and they have begun requiring attendees to carry clear totes or purses. Absolutely no backpacks or standard totes or purses are allowed. All of this is for security purposes and while my wife is no fan of this she has grudgingly followed this policy in order to get into the venues. I personally think the policy is more to do with keeping illicit candy, food and drinks from getting into the stadium rather than security but that is a matter of opinion (who wants to pay $8 for a lemonade and pack of M&M’s?). That aside, giving the benefit of the doubt I will allow that the rules are intended to make the building/stadium safer for fans. So you can imagine my anger when I saw a couple of men arrive in the 3rd quarter of the game and one of them had a backpack on! It made me wonder where the lapse in security for the stadium took place. Did security officials at the gates stop checking for bags after the initial rush of fans? I can only wonder. It was this that caused me to think about retail security and Sensormatic labels. What steps do you and your managers take to protect your business from theft, fraud and criminal activity and do you let your guard down during operating hours?
On the surface it might seem like protecting a football stadium and fans would be different than protecting a store but in reality there are a number of similarities. When entering the football stadium the security guards and police are preventing “contraband” from getting into the facility. In a retail store you want to keep unpaid merchandise from getting out of the building. In the football stadium officials want to keep bad guys and criminals out and the same should be true for retail store owners. In a sports venue it may be a security team monitoring the gates and entrances. In a retail store it may be Loss Prevention or managers monitoring the doors and sales floor. In the stadium, staff scan tickets to let people in. In the retail store an electronic article surveillance tower is scanning for active Sensormatic labels or security tags. It isn’t a perfect analogy but I think you get the picture.
What took place that the guys with the backpack somehow made it into the stadium? Did security become tired or careless? Did they decide after a certain time that checking fans was less important than it was when the gates opened? Now let me ask you this; do your employees get lax about responding to electronic article surveillance alarms during the shift? Do cashiers get in a hurry to finish a shift and take short cuts while scanning merchandise that can lead to failing to deactivate Sensormatic labels? Lapses in these areas for a store are not much different than a lapse in the procedures at a sporting event.
We can also look at safety issues surrounding a store when people stop paying attention. If no one is watching and greeting customers as they come through the doors a certain amount of deterrence is lost. Criminals seek out stores where they can enter unnoticed and this isn’t restricted to shoplifters. We are talking about purse snatchers, robbers, sexual predators, etc. all persons you don’t want in your building. Lest you think I’m over-blowing this I worked as a Loss Prevention Manager for thirteen years and I dealt with ALL of these criminal types. I learned that recognition is something they will all avoid and if your employees are not saying hello as customers enter the wrong element will start to frequent your store. No, you can’t require everyone to carry a clear purse or bag to enter your store but you can have other controls in place. Those controls should include people who greet each customer (regardless of what time of the day it is) and an electronic article surveillance system that will sound the alarm when merchandise such as clothing is protected with Sensormatic tags and labels.
Don’t let down your guard. Protect your store and merchandise at all times. If you need more information on how to do it Loss Prevention Systems, Inc. has the answers. Don’t fumble this play, call them today.
Sensormatic labels are important and we can help you with it. Call 1.770.426.0547 and let’s talk.
Stop Shoplifting-4
Anti-Shoplifting-3 WC Blog 704
Can A Dumb Crook Be Stopped With Anti-Shoplifting Devices?
When you stop shoplifting and catch thieves you hear a lot of bizarre excuses for why a suspect tried to commit the crime. I think I just came across the strangest or oddest excuse I have heard yet. In a news report on whdh.com, September 12, 2018, by Frank O’Laughlin, “Police: Walmart shoplifters tried to steal clothes for upcoming court appearance”, a couple is reported to have been caught stealing clothing. The excuse they gave was that they needed the clothes for a court hearing she would be attending. Hmmm, I have a feeling she will be wearing basic orange when she makes that appearance. Sometimes you have to wonder what people are thinking. These two would-be shoplifters weren’t too bright but they aren’t the only ones to do something stupid. Take a look at these dumb shoplifters:
• Posted in mirror.com.uk, 1 Oct 15, by Martin Frick, “Stupid shoplifter caught after complaining to police about victim’s ‘wanted poster’ featuring the thief’s face”. The gist of this story is that the shoplifter complained to police that the owner of the store put his picture on a poster from a still camera image and even blacked used Photoshop to place lines over his face. The picture made it to Facebook. The shoplifter complained to police because he stated his boss fired him from his job after seeing the post.
• From wthr.com, “WATCH: Clueless shoplifting suspects run from police and right into jail”, by WTHR.com Staff, Feb 27, 2018. “Police in Peoria, Arizona were on their way to a call of a suspicious circumstance.” Police saw the suspect’s car at a gas station and the couple saw the police and ran. “Surveillance cameras caught them running along the building before jumping a fence to break into the jail!” Oh, I forgot to mention the report stated the couple had run right to the doors which were directly under a big sign that indicated what the building was.
I have no idea if the stores were using anti-shoplifting systems but I am not convinced that even if they had it would have been enough to stop shoplifting by these kooky crooks.
Now I want to be honest with you most shoplifters aren’t this dumb. I have been involved in efforts to stop shoplifting for many years. I have dealt with the professional shoplifters, the impulse shoplifters and yes, even the dumb shoplifters. I will tell you that most are not as stupid as the aforementioned. The criminal act is dumb and the excuses they come up with may be ridiculous once caught but as a whole these are not dumb people. In fact many are downright clever and the various methods they devise to steal are incredible. Thieves also go to great lengths to avoid being caught and that includes avoiding theft of merchandise they know is tagged or labeled with anti-shoplifting devices. Loss Prevention Systems, Inc. (LPSI) not only has the Sensormatic security systems and tags to protect against theft they offer other tools that can reduce your store shortage as a result of theft. Newsletters, blogs, videos, social media, theft investigators, risk assessment and training opportunities are all services offered by LPSI. They can even give you suggestions to deter those dumb criminals who may make the occasional stop at your store. With over 30 years of experience in retail theft prevention they are the company I would trust if I were a store owner seeking to improve my profit line.
Before concluding I will share two of my own personal dumb shoplifter stories only because I had several and I can’t choose my favorite. My first dumb shoplifter was an intoxicated golfer stealing underwear. Not necessarily dumb in itself except he had $300 cash in his wallet with which he could have purchased the underwear. The second has to take the cake for all dumb shoplifters. He was a man dressed as a woman stealing purses from our store. Nothing too unusual about that, the crook even ran from me and got away, except I grabbed his jacket and personal handbag. Once again, not too far outside the realm of what happens with a lot of shoplifters. What was dumb was this crook had his prison ID card in his purse…he was on probation! A warrant was signed and he was eventually picked up.
Anti-shoplifting devices such as Sensormatic labels are an effective means of preventing theft. There are rare instances you my get a visit from a dumb shoplifter who won’t think about what they are potentially getting themselves into if they choose to try to steal. Get great advice from a visit to LPSI website to learn how to stop shoplifting before these clods create a bit of chaos in your business.
Get more information on how to stop shoplifting, contact us or call 1.770.426.0547 today.
When you stop shoplifting and catch thieves you hear a lot of bizarre excuses for why a suspect tried to commit the crime. I think I just came across the strangest or oddest excuse I have heard yet. In a news report on whdh.com, September 12, 2018, by Frank O’Laughlin, “Police: Walmart shoplifters tried to steal clothes for upcoming court appearance”, a couple is reported to have been caught stealing clothing. The excuse they gave was that they needed the clothes for a court hearing she would be attending. Hmmm, I have a feeling she will be wearing basic orange when she makes that appearance. Sometimes you have to wonder what people are thinking. These two would-be shoplifters weren’t too bright but they aren’t the only ones to do something stupid. Take a look at these dumb shoplifters:
• Posted in mirror.com.uk, 1 Oct 15, by Martin Frick, “Stupid shoplifter caught after complaining to police about victim’s ‘wanted poster’ featuring the thief’s face”. The gist of this story is that the shoplifter complained to police that the owner of the store put his picture on a poster from a still camera image and even blacked used Photoshop to place lines over his face. The picture made it to Facebook. The shoplifter complained to police because he stated his boss fired him from his job after seeing the post.
• From wthr.com, “WATCH: Clueless shoplifting suspects run from police and right into jail”, by WTHR.com Staff, Feb 27, 2018. “Police in Peoria, Arizona were on their way to a call of a suspicious circumstance.” Police saw the suspect’s car at a gas station and the couple saw the police and ran. “Surveillance cameras caught them running along the building before jumping a fence to break into the jail!” Oh, I forgot to mention the report stated the couple had run right to the doors which were directly under a big sign that indicated what the building was.
I have no idea if the stores were using anti-shoplifting systems but I am not convinced that even if they had it would have been enough to stop shoplifting by these kooky crooks.
Now I want to be honest with you most shoplifters aren’t this dumb. I have been involved in efforts to stop shoplifting for many years. I have dealt with the professional shoplifters, the impulse shoplifters and yes, even the dumb shoplifters. I will tell you that most are not as stupid as the aforementioned. The criminal act is dumb and the excuses they come up with may be ridiculous once caught but as a whole these are not dumb people. In fact many are downright clever and the various methods they devise to steal are incredible. Thieves also go to great lengths to avoid being caught and that includes avoiding theft of merchandise they know is tagged or labeled with anti-shoplifting devices. Loss Prevention Systems, Inc. (LPSI) not only has the Sensormatic security systems and tags to protect against theft they offer other tools that can reduce your store shortage as a result of theft. Newsletters, blogs, videos, social media, theft investigators, risk assessment and training opportunities are all services offered by LPSI. They can even give you suggestions to deter those dumb criminals who may make the occasional stop at your store. With over 30 years of experience in retail theft prevention they are the company I would trust if I were a store owner seeking to improve my profit line.
Before concluding I will share two of my own personal dumb shoplifter stories only because I had several and I can’t choose my favorite. My first dumb shoplifter was an intoxicated golfer stealing underwear. Not necessarily dumb in itself except he had $300 cash in his wallet with which he could have purchased the underwear. The second has to take the cake for all dumb shoplifters. He was a man dressed as a woman stealing purses from our store. Nothing too unusual about that, the crook even ran from me and got away, except I grabbed his jacket and personal handbag. Once again, not too far outside the realm of what happens with a lot of shoplifters. What was dumb was this crook had his prison ID card in his purse…he was on probation! A warrant was signed and he was eventually picked up.
Anti-shoplifting devices such as Sensormatic labels are an effective means of preventing theft. There are rare instances you my get a visit from a dumb shoplifter who won’t think about what they are potentially getting themselves into if they choose to try to steal. Get great advice from a visit to LPSI website to learn how to stop shoplifting before these clods create a bit of chaos in your business.
Get more information on how to stop shoplifting, contact us or call 1.770.426.0547 today.
Electronic Article Surveillance – 4 WC Blog 702
Sensormatic Labels -3
Failing To Deactivate Sensormatic Labels: An LP Manager’s Faux Pas
I recently wrote an article about problems electronic article surveillance labels can cause when stores go to an online order and pick-up system. Wouldn’t you know it? I end up being guilty of what I warned readers about. I don’t know if I should feel vindicated or just silly. Here is what happened; I was working at my retail job and a customer came in to pick up her online order, ink jet cartridges. The cartridges had been processed and were in a bag in the pick-up area. I retrieved the bag and rang up the order and since it was paid online the paperwork is just a formality to ensure the right person is getting the merchandise. I processed her paperwork and at the same time was getting other calls to assist customers on the salesfloor. I thanked her for making the purchase and hurried to ring the next customer so I could get to the patron needing my assistance on the floor as it was that kind of day. The next thing I knew the Sensormatic tower was alarming and it was the customer with the online order, I forgot to deactivate the concealed Sensormatic labels inside the box containing the ink cartridges that had already been bagged up. I had to sheepishly apologize as she stood there looking rather annoyed at me.
What was particularly frustrating for me in this case is I am a former Loss Prevention Manager and I know about source tagged merchandise. Sensormatic labels can be applied to merchandise in one of two methods. They can be placed inside of packaging by the manufacturer, built into Manufacture hang tags or into a store UPC code. They may also be placed on merchandise by store personnel. In most instances if the store is placing the electronic article surveillance labels on products the label will be in a visible location. There are two schools of thought on the placement of labels. One line of thinking is that visible labels are more of a deterrent because shoplifters will see the anti-theft device and leave the product alone. The other thought is that if labels are concealed it puts a question mark on every item in a store for a crook. Personally I see advantages to both. The biggest advantage of source tagging is that it removes that task from the store so payroll can be focused elsewhere. Whichever method of protecting merchandise a store manager chooses it is important to remember that every label or tag going through a point of sale must be deactivated or removed.
As illustrated in my story, failing to deactivate Sensormatic labels or remove hard tags can create a poor shopping experience for paying customers. They may have had a great time shopping and employees may have offered up exceptional service but if that patron walks out the door and that alarm sounds all of the positive experiences may be wiped out. This is true no matter how quickly an employee responds to the alarm or how profusely apologetic a manager may be for the error. If it happens too frequently to that customer they may stop visiting for a while or make negative comments to friends and family. That can impact sales on the store down the road.
Failure to regularly deactivate or remove electronic article surveillance labels can also cause cashiers and supervisors to become lackadaisical in responding to alarms. With alarms sounding all of the time due to cashier error or faulty equipment I have seen employees stop responding to towers as they signal alerts that a tag is going out the door. It is also noticed by shoplifters who decide that the store really doesn’t care about whether a person sets off the alarm. They believe (and are probably right more often than not) that they will get away with their criminal activity.
Don’t let the specter of false alarms keep you from tagging merchandise or worse, not invest in an electronic article surveillance system at all. Sensormatic security systems will reduce theft. When the equipment is tested regularly and your employees are properly trained on deactivating and removing labels and tags you will save money and chase away criminal elements. When a system is used properly the occasional error by a former Loss Prevention Manager isn’t going to harm your business, just don’t let him cashier too often.
Electronic Article Surveillance is important and we can help you with it. Call 1.770.426.0547 and let’s talk.
I recently wrote an article about problems electronic article surveillance labels can cause when stores go to an online order and pick-up system. Wouldn’t you know it? I end up being guilty of what I warned readers about. I don’t know if I should feel vindicated or just silly. Here is what happened; I was working at my retail job and a customer came in to pick up her online order, ink jet cartridges. The cartridges had been processed and were in a bag in the pick-up area. I retrieved the bag and rang up the order and since it was paid online the paperwork is just a formality to ensure the right person is getting the merchandise. I processed her paperwork and at the same time was getting other calls to assist customers on the salesfloor. I thanked her for making the purchase and hurried to ring the next customer so I could get to the patron needing my assistance on the floor as it was that kind of day. The next thing I knew the Sensormatic tower was alarming and it was the customer with the online order, I forgot to deactivate the concealed Sensormatic labels inside the box containing the ink cartridges that had already been bagged up. I had to sheepishly apologize as she stood there looking rather annoyed at me.
What was particularly frustrating for me in this case is I am a former Loss Prevention Manager and I know about source tagged merchandise. Sensormatic labels can be applied to merchandise in one of two methods. They can be placed inside of packaging by the manufacturer, built into Manufacture hang tags or into a store UPC code. They may also be placed on merchandise by store personnel. In most instances if the store is placing the electronic article surveillance labels on products the label will be in a visible location. There are two schools of thought on the placement of labels. One line of thinking is that visible labels are more of a deterrent because shoplifters will see the anti-theft device and leave the product alone. The other thought is that if labels are concealed it puts a question mark on every item in a store for a crook. Personally I see advantages to both. The biggest advantage of source tagging is that it removes that task from the store so payroll can be focused elsewhere. Whichever method of protecting merchandise a store manager chooses it is important to remember that every label or tag going through a point of sale must be deactivated or removed.
As illustrated in my story, failing to deactivate Sensormatic labels or remove hard tags can create a poor shopping experience for paying customers. They may have had a great time shopping and employees may have offered up exceptional service but if that patron walks out the door and that alarm sounds all of the positive experiences may be wiped out. This is true no matter how quickly an employee responds to the alarm or how profusely apologetic a manager may be for the error. If it happens too frequently to that customer they may stop visiting for a while or make negative comments to friends and family. That can impact sales on the store down the road.
Failure to regularly deactivate or remove electronic article surveillance labels can also cause cashiers and supervisors to become lackadaisical in responding to alarms. With alarms sounding all of the time due to cashier error or faulty equipment I have seen employees stop responding to towers as they signal alerts that a tag is going out the door. It is also noticed by shoplifters who decide that the store really doesn’t care about whether a person sets off the alarm. They believe (and are probably right more often than not) that they will get away with their criminal activity.
Don’t let the specter of false alarms keep you from tagging merchandise or worse, not invest in an electronic article surveillance system at all. Sensormatic security systems will reduce theft. When the equipment is tested regularly and your employees are properly trained on deactivating and removing labels and tags you will save money and chase away criminal elements. When a system is used properly the occasional error by a former Loss Prevention Manager isn’t going to harm your business, just don’t let him cashier too often.
Electronic Article Surveillance is important and we can help you with it. Call 1.770.426.0547 and let’s talk.
Sensormatic Systems-3 WC Blog 688
Stop Shoplifting-3
Electronic Article Surveillance-3
Sensormatic Systems Remove Opportunity For Theft Part 1
I was reading an interesting article about how the removal of opportunity can decrease theft and I was in agreement with the writer but I wanted him to include how Sensormatic systems could be helpful also. The article, “Reduce Employee Theft by Removing Opportunity”, by Garett Seivold, in Loss Prevention Magazine, Oct 4, 2018, was spot on with the suggestions he made. He discusses the options of analytical tools that are available to retailers but points out “…a hefty price tag is frequently attached.” Mr. Seivold also touches on the fact that the labor market is getting “tighter” and this makes it more difficult for employers to be selective in hiring. The article then focuses on one aspect of opportunity that employers can improve on to reduce employee theft, providing employees with a secure locker system for storing personal belongings. The locker system he references has clear doors which allow managers to see what is in a locker but still gives the employee individual security. I like this approach to internal theft but I am going to add my two-cents to the conversation. Let me be clear, Mr. Seivold does not seem to be arguing against retail ant-theft devices and electronic article surveillance so I don’t want to leave that impression. I am only going to add that owners can prevent employee theft AND stop shoplifting by including Sensormatic systems in a store.
I agree that analytical tools can be expensive and to be honest, if a store manager is not careful in working with data it can become very time consuming. My take on Loss Prevention comes from nearly 17 years of retail L.P. experience. I have also been a Freight Flow Manager and I have seen the way data overload can become overwhelming and basic operational management (whether it is store or L.P. operations) become secondary. The impact can be counterproductive though the idea behind all of the reporting tools was supposed to improve efficiency. One of the ways to address the problem of theft is to focus on prevention tactics. Absolutely removing opportunity is an important part of a sound strategy. Another component that should not be overlooked is electronic article surveillance as an affordable and proven means of deterring employee theft and to stop shoplifting at the same time. A quality security pedestal at the entrance and exits of stores and a program of thoroughly tagging all merchandise in a store goes a long way in shortage reduction. By using a combination of Sensormatic labels and hard tags (depending on the merchandise being protected) crooks will find it difficult to steal without a significant risk of being caught. That risk is the deterrent that impacts shoplifters and dishonest employees, no one WANTS to be caught and be sent to jail.
I said that Sensormatic systems are an affordable option for business owners. They are affordable and I am not talking about second-hand or refurbished equipment. If you take the time to go to Loss Prevention Systems, Inc.’s website you can find a free ROI Calculator that can calculate for you not only how much you can reduce your shrinkage you can see how short a time frame a new system would pay for itself in shrinkage reduction. There are additional upgrades that can enhance the way you display and sell merchandise but a basic system with electronic article surveillance tags is very affordable.
Opportunity is a requirement for criminals to be able to steal from stores, Mr. Seivold is correct. The ability to identify those opportunities and knowing how to eliminate them is another matter altogether. In Part 2 we will explore some additional ways to reduce and eliminate opportunity for your workers to steal from you and we will also stop shoplifting along the way.
For more information on Sensormatic systems contact us or call 1.770.426.0547 today
I was reading an interesting article about how the removal of opportunity can decrease theft and I was in agreement with the writer but I wanted him to include how Sensormatic systems could be helpful also. The article, “Reduce Employee Theft by Removing Opportunity”, by Garett Seivold, in Loss Prevention Magazine, Oct 4, 2018, was spot on with the suggestions he made. He discusses the options of analytical tools that are available to retailers but points out “…a hefty price tag is frequently attached.” Mr. Seivold also touches on the fact that the labor market is getting “tighter” and this makes it more difficult for employers to be selective in hiring. The article then focuses on one aspect of opportunity that employers can improve on to reduce employee theft, providing employees with a secure locker system for storing personal belongings. The locker system he references has clear doors which allow managers to see what is in a locker but still gives the employee individual security. I like this approach to internal theft but I am going to add my two-cents to the conversation. Let me be clear, Mr. Seivold does not seem to be arguing against retail ant-theft devices and electronic article surveillance so I don’t want to leave that impression. I am only going to add that owners can prevent employee theft AND stop shoplifting by including Sensormatic systems in a store.
I agree that analytical tools can be expensive and to be honest, if a store manager is not careful in working with data it can become very time consuming. My take on Loss Prevention comes from nearly 17 years of retail L.P. experience. I have also been a Freight Flow Manager and I have seen the way data overload can become overwhelming and basic operational management (whether it is store or L.P. operations) become secondary. The impact can be counterproductive though the idea behind all of the reporting tools was supposed to improve efficiency. One of the ways to address the problem of theft is to focus on prevention tactics. Absolutely removing opportunity is an important part of a sound strategy. Another component that should not be overlooked is electronic article surveillance as an affordable and proven means of deterring employee theft and to stop shoplifting at the same time. A quality security pedestal at the entrance and exits of stores and a program of thoroughly tagging all merchandise in a store goes a long way in shortage reduction. By using a combination of Sensormatic labels and hard tags (depending on the merchandise being protected) crooks will find it difficult to steal without a significant risk of being caught. That risk is the deterrent that impacts shoplifters and dishonest employees, no one WANTS to be caught and be sent to jail.
I said that Sensormatic systems are an affordable option for business owners. They are affordable and I am not talking about second-hand or refurbished equipment. If you take the time to go to Loss Prevention Systems, Inc.’s website you can find a free ROI Calculator that can calculate for you not only how much you can reduce your shrinkage you can see how short a time frame a new system would pay for itself in shrinkage reduction. There are additional upgrades that can enhance the way you display and sell merchandise but a basic system with electronic article surveillance tags is very affordable.
Opportunity is a requirement for criminals to be able to steal from stores, Mr. Seivold is correct. The ability to identify those opportunities and knowing how to eliminate them is another matter altogether. In Part 2 we will explore some additional ways to reduce and eliminate opportunity for your workers to steal from you and we will also stop shoplifting along the way.
For more information on Sensormatic systems contact us or call 1.770.426.0547 today
Sensormatic Labels-4 WC Blog 687
Stop Shoplifting – 3
When To Use Sensormatic Labels vs. Hard Tags
When is it appropriate to use Sensormatic labels versus a security hard tag on merchandise? This may sound like an odd question but I bring it up because of something I noticed in a major department store the other day. I was helping my wife look for a new purse (not that I was much help, I think I was more there to amuse her) and while she was trying on purses, checking zippers and looking for all of the necessary hiding places she requires of a handbag, I was looking at the security tags being used. Like I said, I don’t think I was much help to her. I noticed that many of the purses had electronic article surveillance labels on the manufacturer’s hang tag. There were a few very expensive bags with hard tags on them. I put on my Loss Prevention Manager hat and began questioning the reasoning for the tagging as it was being done in this store.
Sensormatic labels are great to use to stop shoplifting and the acoustic magnetic labels are easily detected when a thief carries tagged merchandise through an electronic article surveillance tower. It is important for a store owner to remember that the labels may have a strong adhesive but if they are attached to a manufacturer’s hang tag the hang tag can usually be pulled off without any real effort exerted. A hard tag may be a better option in these types of situations. This brings up the question when are Sensormatic labels the appropriate anti-theft device?
Personally, I like the acoustic magnetic labels for smaller, boxed merchandise that is not a high theft or high dollar item. A great place to start is the health and beauty section of a store. Plain toothbrushes, bottles of mouthwash, bottles and boxes of aspirin and other lower price point pain relievers. The Sensormatic HBC Label is designed to protect smaller and thinner cosmetic merchandise items. Store brand products are not as popular among criminals as name brand goods so these tend to be good choices for labels in order to stop shoplifting. Other areas to consider for electronic article surveillance labels can be writing utensils such as pens and pencils, crayons and markers. You might even tag budget cd’s and dvd’s with labels. I do recommend that new release movies, high end pen sets, and other items would be better protected in a Sensormatic Safer anti-theft device.
So while I have mentioned additional items for protecting merchandise available from Sensormatic it has to raise a question among some readers about which products are best for their particular stores. Bill Bregar, Founder of Loss Prevention Systems, Inc. has the answers for retailers of any type of wares. Whether your store is a clothing specialty store, an antique shop or a corner market, Bill and his team can guide you in your efforts to reduce theft and increase profitability. That is what HIS business specializes in and they have been doing it since 1983! Loss Prevention training, stock shortage risk evaluation and action planning, theft investigations and even employee background checks and pre-employment drug screenings are services they offer in addition to Sensormatic systems. Bill can find the right solution to fit your store and you will be amazed at what you can save when you begin to take the right combination of steps to stop shoplifting and cut down employee theft.
Sensormatic labels are a cost effective way to deter criminals from stealing from your store. I have listed many of the items I would recommend them to be used on. When the merchandise is higher priced and a sure target of criminals other Sensormatic devices are in order. But, no matter what it is that you need to protect, Loss Prevention Systems, inc. has the solution.
Sensormatic labels are important and we can help you with them. For more informtation contact us or call 1.770.426.0547 and let’s talk.
When is it appropriate to use Sensormatic labels versus a security hard tag on merchandise? This may sound like an odd question but I bring it up because of something I noticed in a major department store the other day. I was helping my wife look for a new purse (not that I was much help, I think I was more there to amuse her) and while she was trying on purses, checking zippers and looking for all of the necessary hiding places she requires of a handbag, I was looking at the security tags being used. Like I said, I don’t think I was much help to her. I noticed that many of the purses had electronic article surveillance labels on the manufacturer’s hang tag. There were a few very expensive bags with hard tags on them. I put on my Loss Prevention Manager hat and began questioning the reasoning for the tagging as it was being done in this store.
Sensormatic labels are great to use to stop shoplifting and the acoustic magnetic labels are easily detected when a thief carries tagged merchandise through an electronic article surveillance tower. It is important for a store owner to remember that the labels may have a strong adhesive but if they are attached to a manufacturer’s hang tag the hang tag can usually be pulled off without any real effort exerted. A hard tag may be a better option in these types of situations. This brings up the question when are Sensormatic labels the appropriate anti-theft device?
Personally, I like the acoustic magnetic labels for smaller, boxed merchandise that is not a high theft or high dollar item. A great place to start is the health and beauty section of a store. Plain toothbrushes, bottles of mouthwash, bottles and boxes of aspirin and other lower price point pain relievers. The Sensormatic HBC Label is designed to protect smaller and thinner cosmetic merchandise items. Store brand products are not as popular among criminals as name brand goods so these tend to be good choices for labels in order to stop shoplifting. Other areas to consider for electronic article surveillance labels can be writing utensils such as pens and pencils, crayons and markers. You might even tag budget cd’s and dvd’s with labels. I do recommend that new release movies, high end pen sets, and other items would be better protected in a Sensormatic Safer anti-theft device.
So while I have mentioned additional items for protecting merchandise available from Sensormatic it has to raise a question among some readers about which products are best for their particular stores. Bill Bregar, Founder of Loss Prevention Systems, Inc. has the answers for retailers of any type of wares. Whether your store is a clothing specialty store, an antique shop or a corner market, Bill and his team can guide you in your efforts to reduce theft and increase profitability. That is what HIS business specializes in and they have been doing it since 1983! Loss Prevention training, stock shortage risk evaluation and action planning, theft investigations and even employee background checks and pre-employment drug screenings are services they offer in addition to Sensormatic systems. Bill can find the right solution to fit your store and you will be amazed at what you can save when you begin to take the right combination of steps to stop shoplifting and cut down employee theft.
Sensormatic labels are a cost effective way to deter criminals from stealing from your store. I have listed many of the items I would recommend them to be used on. When the merchandise is higher priced and a sure target of criminals other Sensormatic devices are in order. But, no matter what it is that you need to protect, Loss Prevention Systems, inc. has the solution.
Sensormatic labels are important and we can help you with them. For more informtation, contact us or call 1.770.426.0547 and let’s talk.
