Increased Turnover Leads To A Higher Risk Of Employee Theft


Employee Theft-5                                                                                                    WC Blog 590
Stop Shoplifting-3


Increased Turnover Leads To A Higher Risk Of Employee Theft

     It may never have occurred to you but turnover in a store can lead to employee theft and make it more difficult to stop shoplifting. Each time a new employee is hired into a business there is a certain amount of unknown. The management team does not really know this person unless they have worked with them somewhere else. If a pre-employment background check was not completed it is not known if the person has a criminal history. An interview process may not be a reliable indicator of who it is you are hiring. There are those people who can project one image in an interview and they are someone completely different in the workplace. Having a stable business with little turnover can be in the best interest of a store owner. New hires may also be reluctant to provide aggressive customer service to shoplifting suspects. This can increase external theft in a store. Let’s be honest retail tends to have a lot of turnover and therefore owners can expect to fill job openings on a regular basis. With this challenge, it is important that manager training to prevent employee theft and stop shoplifting is a priority.

     How do you as a store owner train your managers on how to identify and prevent theft activity if you are not an expert in it yourself? The best solution would be to seek the services of Loss Prevention Systems Inc. to conduct manager training to stop employee theft. The owner and CEO of Loss Prevention Systems Inc., Bill Bregar has developed a training program that instructs managers at any level of the retail business. Bill brings a wealth of knowledge from his experience as a U.S. Army Military Policeman to his positions at the National Director level for large retail chains. He has incorporated these experiences into training programs that are proven to help small business owners significantly reduce employee pilferage and shoplifting. As someone with 4 years of U.S. Air Force Law Enforcement experience and over 17 years in retail Loss Prevention and Loss Prevention Management myself, I am impressed with the training opportunities offered by Loss Prevention Systems Inc. The quality and depth of information in an understandable format is unparalleled.

     How much of an issue can turnover really be in retail? According to ”Linkedin’s data on half-a-billion professionals” turnover in retail and consumer products had the second highest turnover rate at 13%. Linkedin, “These 3 Industries Have The Highest Talent Turnover Rates”, by Michael Booz, March 15, 2018. https://business.linkedin.com/talent-solutions/blog/trends-and-research/2018/the-3-industries-with-the-highest-turnover-rates  Chances are if you have not experienced this type of turnover you are doing something that most managers are not doing to keep people on board. This also means you are probably in the minority of store managers. Whatever you are doing to keep your people, keep doing it. But even you need to know that if you are going to grow your business you are going to hire people and as a result you must know how to prevent employee theft from taking place.

     A good training program is going to cover:
How pre-employment screening and drug testing reduce the chance of hiring people who may steal from your business.
The importance of customer service to stop shoplifting and how to do it effectively.
Indicators that dishonest employees are stealing or shoplifters are active in your store.
Retail anti-theft devices and systems.
Various methods of theft used by employees.
Various methods of theft employed by shoplifters.
How to properly respond to electronic article surveillance alarms and do so safely.
Loss Prevention Systems Inc. incorporates all of these points into the different training sessions they offer their customers.

     According to the website statisticbrain.com 75% of employees have stolen from their employer and 37.5% have stolen at least twice from their employer. The more turnover your company experiences the more likely you are to have employee theft taking place. Learn what you can do to decrease the chance of hiring a crook and how to identify them if they start to steal through Loss Prevention Systems Inc. training classes.
Need information on employee theft? Give us a call at 1.866.914.2567 now.

It may never have occurred to you but turnover in a store can lead to employee theft and make it more difficult to stop shoplifting. Each time a new employee is hired into a business there is a certain amount of unknown. The management team does not really know this person unless they have worked with them somewhere else. If a pre-employment background check was not completed it is not known if the person has a criminal history. An interview process may not be a reliable indicator of who it is you are hiring. There are those people who can project one image in an interview and they are someone completely different in the workplace. Having a stable business with little turnover can be in the best interest of a store owner. New hires may also be reluctant to provide aggressive customer service to shoplifting suspects. This can increase external theft in a store. Let’s be honest retail tends to have a lot of turnover and therefore owners can expect to fill job openings on a regular basis. With this challenge, it is important that manager training to prevent employee theft and stop shoplifting is a priority.
     

How do you as a store owner train your managers on how to identify and prevent theft activity if you are not an expert in it yourself? The best solution would be to seek the services of Loss Prevention Systems Inc. to conduct manager training to stop employee theft. The owner and CEO of Loss Prevention Systems Inc., Bill Bregar has developed a training program that instructs managers at any level of the retail business. Bill brings a wealth of knowledge from his experience as a U.S. Army Military Policeman to his positions at the National Director level for large retail chains. He has incorporated these experiences into training programs that are proven to help small business owners significantly reduce employee pilferage and shoplifting. As someone with 4 years of U.S. Air Force Law Enforcement experience and over 17 years in retail Loss Prevention and Loss Prevention Management myself, I am impressed with the training opportunities offered by Loss Prevention Systems Inc. The quality and depth of information in an understandable format is unparalleled.
     

How much of an issue can turnover really be in retail? According to ”Linkedin’s data on half-a-billion professionals” turnover in retail and consumer products had the second highest turnover rate at 13%. Linkedin, “These 3 Industries Have The Highest Talent Turnover Rates”, by Michael Booz, March 15, 2018. https://business.linkedin.com/talent-solutions/blog/trends-and-research/2018/the-3-industries-with-the-highest-turnover-rates  Chances are if you have not experienced this type of turnover you are doing something that most managers are not doing to keep people on board. This also means you are probably in the minority of store managers. Whatever you are doing to keep your people, keep doing it. But even you need to know that if you are going to grow your business you are going to hire people and as a result you must know how to prevent employee theft from taking place.
     

A good training program is going to cover:

How pre-employment screening and drug testing reduce the chance of hiring people who may steal from your business.

The importance of customer service to stop shoplifting and how to do it effectively.

Indicators that dishonest employees are stealing or shoplifters are active in your store.

Retail anti-theft devices and systems.

Various methods of theft used by employees.

Various methods of theft employed by shoplifters.

How to properly respond to electronic article surveillance alarms and do so safely.

Loss Prevention Systems Inc. incorporates all of these points into the different training sessions they offer their customers.
     

According to the website statisticbrain.com 75% of employees have stolen from their employer and 37.5% have stolen at least twice from their employer. The more turnover your company experiences the more likely you are to have employee theft taking place. Learn what you can do to decrease the chance of hiring a crook and how to identify them if they start to steal through Loss Prevention Systems Inc. training classes.

 

Need information on employee theft? Give us a call at 1.866.914.2567 now.

 

Losing Patience With Lost Paperwork? Try An Applicant Tracking System

Applicant Management System – 3                                                                                                WC Blog 543
Applicant Tracking System – 4

Losing Patience With Lost Paperwork? Try An Applicant Tracking System

     Where is an applicant tracking system when I need one?! I found myself asking this very question the other day as I was trying to find out where a job applicant’s paperwork had gone to. I work for a state agency and while I love my job I get super annoyed at how slow our hiring process tends to be. When we have an open position it seems like we have to jump through all kinds of hoops to get the applicant on board once we choose our top candidate. Oh, did I mention that much of our process is still paper-based? This means we are printing papers, completing them and sending them to several different locations in our bureaucracy for further processing. On this particular occasion our paperwork got lost somewhere and I had to work with my supervisor and our department’s administrative assistant to find out where it was. In the meantime our candidate was on hold, we couldn’t make a formal job offer until the paperwork was approved. It turned out the paperwork was sitting on someone’s desk waiting for an approval signature and then it would be sent back to our Human Resource Department. At that point we could make our offer and set a start date for our new hire. Had we been using an Applicant Management System the “missing” paperwork would never have been an issue. 

     An Applicant Management System is a service offered by Loss Prevention Systems Inc. (LPSI) that helps retailers take the headache out of the hiring process. LPSI founder Bill Bregar has held positions as a National Director of Loss Prevention for retail chains and is also a Licensed Private Investigator. He has been involved in all levels of the hiring process and understands the challenges of hiring new employees. It is for this reason LPSI offers an applicant tracking system, pre-employment screening and a drug test panel for small and medium sized retailers. The time spent keeping track of files and documents can be better spent on other areas of the business. In many situations the store owner and manager also serves as the human resources and hiring manager. With no one else to take care of all that hiring a new employee involves finding a solution to make the task easier is essential. The applicant tracking system keeps all of the hiring forms and background check releases in one electronic location eliminating the need for paper files. All relevant documentation is in a convenient location so there is no need to worry about lost papers or wondering whose desk a form may be sitting on. 

     As former Loss Prevention Manager and an employee in an academic environment I am also keenly aware of the need to keep personal information secure. In my Loss Prevention role I had to keep investigation records locked up and information was on a need to know basis. In an academic job I have to be cognizant of FERPA (Federal Educational Rights and Privacy Act) regulations regarding the protection of student privacy rights. Mishandling of papers with personal or private information could land me in hot water. The same protections must be given to sensitive information your applicants give you. You may be handling social security numbers, dates of birth, phone numbers and addresses. You have an obligation to keep this secure and electronic documents in an applicant management system are the surest method of protection. 

     There is an old saying I like to quote, “Don’t work harder work smarter.” Why make the hiring process more difficult than it needs to be when you can keep everything in one easy to manage location? You may not be able to hire a Human Resources Manager to keep up with your hiring process but you CAN afford to use an Applicant Tracking System. Try it out and then start thinking about how you can use that extra time to increase your sales!
Need information on an Applicant Tracking System? Give us a call at 1.866.914.2567 now. 

Where is an applicant tracking system when I need one?! I found myself asking this very question the other day as I was trying to find out where a job applicant’s paperwork had gone to. I work for a state agency and while I love my job I get super annoyed at how slow our hiring process tends to be. When we have an open position it seems like we have to jump through all kinds of hoops to get the applicant on board once we choose our top candidate. Oh, did I mention that much of our process is still paper-based? This means we are printing papers, completing them and sending them to several different locations in our bureaucracy for further processing. On this particular occasion our paperwork got lost somewhere and I had to work with my supervisor and our department’s administrative assistant to find out where it was. In the meantime our candidate was on hold, we couldn’t make a formal job offer until the paperwork was approved. It turned out the paperwork was sitting on someone’s desk waiting for an approval signature and then it would be sent back to our Human Resource Department. At that point we could make our offer and set a start date for our new hire. Had we been using an Applicant Management System the “missing” paperwork would never have been an issue. 
     

An Applicant Management System is a service offered by Loss Prevention Systems Inc. (LPSI) that helps retailers take the headache out of the hiring process. LPSI founder Bill Bregar has held positions as a National Director of Loss Prevention for retail chains and is also a Licensed Private Investigator. He has been involved in all levels of the hiring process and understands the challenges of hiring new employees. It is for this reason LPSI offers an applicant tracking system, pre-employment screening and a drug test panel for small and medium sized retailers. The time spent keeping track of files and documents can be better spent on other areas of the business. In many situations the store owner and manager also serves as the human resources and hiring manager. With no one else to take care of all that hiring a new employee involves finding a solution to make the task easier is essential. The applicant tracking system keeps all of the hiring forms and background check releases in one electronic location eliminating the need for paper files. All relevant documentation is in a convenient location so there is no need to worry about lost papers or wondering whose desk a form may be sitting on. 
     

As former Loss Prevention Manager and an employee in an academic environment I am also keenly aware of the need to keep personal information secure. In my Loss Prevention role I had to keep investigation records locked up and information was on a need to know basis. In an academic job I have to be cognizant of FERPA (Federal Educational Rights and Privacy Act) regulations regarding the protection of student privacy rights. Mishandling of papers with personal or private information could land me in hot water. The same protections must be given to sensitive information your applicants give you. You may be handling social security numbers, dates of birth, phone numbers and addresses. You have an obligation to keep this secure and electronic documents in an applicant management system are the surest method of protection. 
     

There is an old saying I like to quote, “Don’t work harder work smarter.” Why make the hiring process more difficult than it needs to be when you can keep everything in one easy to manage location? You may not be able to hire a Human Resources Manager to keep up with your hiring process but you CAN afford to use an Applicant Tracking System. Try it out and then start thinking about how you can use that extra time to increase your sales!

 

Need information on an Applicant Tracking System? Give us a call at 1.866.914.2567 now. 

 

Shutting Creeps Out With A Pre-employment Screening Conducted By A Background Check Company


Pre-employment Screening-4                                                                                                    WC Blog 456
Background Check Company-3

Shutting Creeps Out With A Pre-employment Screening Conducted By A Background Check Company 

     Have you ever thought about how the purpose of a screen door is similar to a pre-employment screening? Why do we have a door for a door to our homes? Well, according to Wikipedia, “the screen door incorporates screen mesh to block flying insects or airborne debris such as seeds or leaves from entering and pets and small children from exiting interior spaces…”, I’ll leave it there. It is a protective barrier. What is a health screening? Medical-dictionary.thefreedictionary.com defines a health screening as, “Tests or examinations done to diagnose a condition before symptoms begin…” What am I getting at with the references to screening? Screening is to prevent something from getting inside your space, whether it is your home, your body or a particular area such as a workplace. Once a pest or intruder gets inside it can cause all types of harm or damage. A pre-employment screening serves the same purpose to try to prevent a potential foe or parasite from getting inside an organization and wreaking havoc.

       Pre-employment screening can be conducted by a business, usually a Human Resource Manager or Department or by a professional Background Check Company. A prospective job candidate’s credentials are validated in this process to be sure the information provided is true. It is not uncommon for a job applicant to embellish a resume or application but to provide totally false or misleading information could be to cover up a checkered past. Human Resources Departments may do a decent job of calling people listed as references and they may be able to confirm that an applicant worked somewhere else but they may not get more than that. A Background Check Company can do a deep dive into a candidate’s history. Credit report information, criminal history, past residence information and sex offender listings are just a few of the details that can be investigated and could shed light on who it is you are considering to bring into your workplace.

     Some of you are shaking your heads and thinking what does it really matter whether a candidate has moved around a lot? Maybe they forgot to list a few of the places where they lived, some people move a lot. Perhaps, but is there a chance that your applicant moved around a lot due to evictions? Maybe they weren’t paying their rent or maybe they were trying to stay one step ahead of the authorities. Is that credit report a big deal? Well, since I was a Loss Prevention Manager and I apprehended a lot of employees for cash theft and financial transaction fraud during my tenure and I know many of those people had credit problems I would say, yeah it’s kind of a big deal. Maybe you’ll concede that moving around a lot and credit history information may be a red flag but you still think a criminal background may just be the result of an embarrassing DUI when the person was 21 years old. That is possible. I have actually been on a hiring committee that was prepared to not consider an applicant because he had a DUI conviction when he was younger. He was honest on his application about the conviction and we took into consideration the time that had passed. We ended up hiring him and he did a great job as an employee. On the other hand what if that hidden conviction is an assault or robbery? Are you prepared to put your business at risk or worse yet, those currently working for you?

     Pre-employment screening is your first line of defense to keep someone out who could hurt your business. It might be a risk to your company’s financial well-being or a threat to the physical and mental health of your employees. The wrong person can cause strife in a business and hurt morale and a successful team. Don’t let a potential bad guy sneak in, hire a background check company to ensure you continue to operate a profitable store and enjoyable place to work.
Need information on pre-employment screening? Give us a call at 1.866.914.2567 now.   

     
     

Have you ever thought about how the purpose of a screen door is similar to a pre-employment screening? Why do we have a door for a door to our homes? Well, according to Wikipedia, “the screen door incorporates screen mesh to block flying insects or airborne debris such as seeds or leaves from entering and pets and small children from exiting interior spaces…”, I’ll leave it there. It is a protective barrier. What is a health screening? Medical-dictionary.thefreedictionary.com defines a health screening as, “Tests or examinations done to diagnose a condition before symptoms begin…” What am I getting at with the references to screening? Screening is to prevent something from getting inside your space, whether it is your home, your body or a particular area such as a workplace. Once a pest or intruder gets inside it can cause all types of harm or damage. A pre-employment screening serves the same purpose to try to prevent a potential foe or parasite from getting inside an organization and wreaking havoc.
       

Pre-employment screening can be conducted by a business, usually a Human Resource Manager or Department or by a professional Background Check Company. A prospective job candidate’s credentials are validated in this process to be sure the information provided is true. It is not uncommon for a job applicant to embellish a resume or application but to provide totally false or misleading information could be to cover up a checkered past. Human Resources Departments may do a decent job of calling people listed as references and they may be able to confirm that an applicant worked somewhere else but they may not get more than that. A Background Check Company can do a deep dive into a candidate’s history. Credit report information, criminal history, past residence information and sex offender listings are just a few of the details that can be investigated and could shed light on who it is you are considering to bring into your workplace.
     

Some of you are shaking your heads and thinking what does it really matter whether a candidate has moved around a lot? Maybe they forgot to list a few of the places where they lived, some people move a lot. Perhaps, but is there a chance that your applicant moved around a lot due to evictions? Maybe they weren’t paying their rent or maybe they were trying to stay one step ahead of the authorities. Is that credit report a big deal? Well, since I was a Loss Prevention Manager and I apprehended a lot of employees for cash theft and financial transaction fraud during my tenure and I know many of those people had credit problems I would say, yeah it’s kind of a big deal. Maybe you’ll concede that moving around a lot and credit history information may be a red flag but you still think a criminal background may just be the result of an embarrassing DUI when the person was 21 years old. That is possible. I have actually been on a hiring committee that was prepared to not consider an applicant because he had a DUI conviction when he was younger. He was honest on his application about the conviction and we took into consideration the time that had passed. We ended up hiring him and he did a great job as an employee. On the other hand what if that hidden conviction is an assault or robbery? Are you prepared to put your business at risk or worse yet, those currently working for you?
     

Pre-employment screening is your first line of defense to keep someone out who could hurt your business. It might be a risk to your company’s financial well-being or a threat to the physical and mental health of your employees. The wrong person can cause strife in a business and hurt morale and a successful team. Don’t let a potential bad guy sneak in, hire a background check company to ensure you continue to operate a profitable store and enjoyable place to work.

 

Need information on pre-employment screening? Give us a call at 1.866.914.2567 now.