Obstacles and Solutions-Prevent Shoplifting
When you are trying to prevent shoplifting, you will have many obstacles on the road to success. A good way to ensure your success is to do everything in your power toward preventing loss, like keeping your eyes open to indicators of theft and ways that you can reduce it. A couple of ways you can do this is by regularly walking areas of the sales floor and the stockroom to look for empty packages, and also revisiting your camera strategy if it doesn’t yield the results you need.
Shoplifting prevention can’t just stop at putting retail anti-theft devices on some of your merchandise. You also need to search for information that can help you determine the best course of action. Walking the sales floor and stockrooms in search of empty packages is a step in the right direction. You’ll want to do more than just walk around during your search. You need to be thorough and look behind other merchandise, under stockroom shelves, behind fixtures, and anywhere merchandise or packages could be hidden. When you find an empty package, don’t just throw it away. The package’s location and when you found it can help you figure out who took the product when you review video.
The same goes for the rest of your team, who should also be writing down their name, where they found the product, and what time. It could save you hours of reviewing video, instead of just blindly reviewing and hoping to find something. Once you review the video and see who took the product, you will be ready for them the next time they come into the store. You may even be lucky enough to have a serial number on the package, which can be useful for identification later if they pawn or sell the item. If you report an items stolen, police have the ability to look up pawn records and see who sold the item.
Another way you can use this information is to look at the camera and dome strategy in your store. You can plot where you find the empty packages on a map, and then see how the locations correspond with the cameras you already have in place. If you discover that there are a lot of empty packages found in one area or aisle, you can adjust cameras you already have or add more cameras to the areas that need more coverage. You may also find that you have several blind spots after assessing your camera strategy. You can also choose to add cameras that are visible, or cameras that are not so visible. What I mean is that you could decide to put a camera up in the ceiling in which the customers or employees can see, so it will also help deter the theft. The other option is to put up a covert camera, so you can determine who is leaving the empty packages without seeing a new camera in the area.
Any of these options will help you prevent shoplifting. If you absolutely can’t add more cameras, you could consider beefing up merchandise protection on the items that are being stolen, like maybe adding more retail anti-theft devices to a certain items to reduce theft.
For more information contact us: Prevent Shoplifting or call 1.770.426.0547