Manager Training To Stop Employee Theft Is More Than A Crash Course From LPSI
I work in a college library and not long ago one of our student workers left a locked book drop open and it made me think about manager training to stop employee theft. What is the correlation you may be asking? I come from a Retail Loss Prevention background and still work in a retail store on a part-time basis. I know the necessity of keeping buildings and property secure and it requires training to get others to understand it as well. When they don’t have a good grasp of it or training isn’t reinforced mistakes are made and eventually it leads to a theft problem especially in the world of retail. Is a book drop left unlocked a big deal? Not when it is empty but when someone disputes a replacement charge for a book they say they returned in an outside book deposit and we know we have had security lapses we don’t have a leg to stand on. In fairness to the customer we would have to err on the side of the customer and give the benefit of the doubt that the book may have been returned and one of our students left the drop opened after checking it. That security lapse can be costly. The same can be true in retail. Procedures may be in place to protect merchandise and prevent shoplifting or employee theft but if managers are not properly trained or receive refresher training it can cost money. This is where Loss Prevention Systems Inc. can help retail businesses improve profits through manager training to stop employee theft and to stop shoplifting.
Training comes in different forms. It may be from reading a book or manual and it may be self-taught training through trial and error. C.E.O. and founder of Loss Prevention Systems Inc., Bill Bregar wants store owners and managers to know that the best training comes from experts in a field. You may be able to learn about employee theft and how to stop shoplifting to a certain extent from trial and error but what will it cost you in monetary terms? Will your lessons learned be adequate to help identify the signs that an employee may steal or has started stealing? Is shoplifting an amateurish prank or can it be an organized group working together to clean out stores? Who is responsible for tossing out the store trash at the end of the day and is this an opportunity an employee is using to steal from your store? LPSI offers manager training to stop employee theft and training to stop shoplifting. Live seminars and online training opportunities are administered by a professional with extensive experience in the retail business. There is nothing that can substitute for the training provided by those who have caught, interviewed and investigated dishonest employees and shoplifters.
I know there is someone reading this and saying, “Wait a minute, I read a drivers manual and got my driver’s license! I can surely stop shoplifting in my store the same way.” Hmmm, you didn’t get a driver’s license simply from reading a manual. You obtained the book knowledge required to receive a permit but you didn’t just hop into a car and start driving on your own. You had someone by your side who showed you the basics. They showed the proper way to start the vehicle, accelerate and brake. Some people learn faster than others and catch on to how to drive but it is a progressive experience. Loss Prevention is sort of like driving. You can read articles, newsletters and information but it will only get you so far. The LPSI team are the equivalent of the driving instructor who will guide and train you from the experiences they gained in the field. In the process they will get you to the point where you can safely operate on your own. As a business owner this means you will be able to operate your store share your knowledge with your employees.
Your store is much more important than a library book drop. The merchandise you carry, the cash in the registers, the team that works for you all are much more valuable than a few books. Lose that money, merchandise or property or put employees at risk by hiring the wrong people and it can put you out of business. Find out just how much of an impact manager training to stop employee theft and to stop shoplifting can have for your business.
Need information on manager training to stop employee theft? Give us a call at 1.770.426.0547 now.