Job Performance, Employment Terminations And Dishonest Employee Interviews Can Be Dangerous; Pre-employment Screening Can Make It Safer – Part 1
As a Loss Prevention Manager I had to conduct investigative interviews with dishonest employees on quite a few occasions over a 15 year period. It is never an easy thing to do since you don’t know what to expect from the person you are interviewing. In some cases you may anticipate the employee will be quiet or meek and during the interview process they become verbally aggressive or threatening. I have dealt with the employee I thought would potentially become violent and they were the one to be subdued and give an easy admission of guilt. People are all different and react to stressful situations in a multitude of ways and a store owner or manager must always use care when having to confront someone. This is one of the reasons it is so important to use employee background checks when hiring staff. You want to try to find the most suitable person to work for you and that includes the ability to do the work and the ability to get along with others in a safe environment. While a background check company may not weed out ALL of the worst candidates, pre-employment screening can be effective in eliminating many questionable applicants before you make a job offer.
When an applicant completes your job application, the answers they write down or input in the computer are the responses you have to go by. On your own, you don’t know whether this person has given you the correct Social Security Number or the real address where they lived for the past ten years. They may respond that they have no prior criminal record but, is that true? The person you are considering for the job may not even be telling you the truth about their employment history. A background check company can verify all of these things for you and help you to know if you are hiring who you think you are hiring. If there is information that cannot be verified you will be told about that too, further assisting you in your final hiring decision.
While you may not have to concern yourself with conducting investigations and interviewing dishonest employees it is highly likely that you will have to have job performance discussions with employees from time to time. I believe if you are leading your staff you will be having coaching sessions or performance discussions, it will simply be a matter of when or how frequently. You may possibly have to fire an employee at some point and these discussions can be just as contentious as an employee theft interview. You don’t know how that person is going to react during the discussion. If you had a pre-employment screening completed before hiring you may at least be sure that the person you are going to fire does not have a criminal history of violence.
Employee background checks can also provide insight into a candidate’s background and verify education, driving records, credit card and payment histories, even check sex offender registries. While not all of this information would necessarily determine if an employee would steal from your company or be a danger to others, it can be a strong indicator when making hiring choices. Pre-employment screening gives you a better picture of the candidate and if something concerns you on a report you can discuss it with the candidate on a follow up interview. If you have multiple applicants for a position it can help weed out the candidate field.
By using the background check company to conduct employee background checks you save yourself time and energy because the information you need is gathered by professionals who know how the resources needed to gather the information. If you bring on the right people or minimize the risk of bringing on those who may have violent backgrounds you can feel more confident about your safety when you have to conduct those tough discussions or reprimands.
Need information on pre-employment screening? Give us a call at 1.770.426.0547 now.