If Everybody’s Not In, Your Business Can Lose Out
Whether your store is a high retail fashion boutique, or a simple one-price clothing store, your inventory is valuable. When you make the investment in Clothing Security Tags, you also need to invest some time in teaching your employees about their importance. While there is little training required to be able to attach or remove them, if every employee isn’t taking the time and initiative to place the tags properly, you may not be getting the return you expected from them. Once your store sets up a product protection plan, there must be follow up to see that it is being executed. If you discover there are people not following the plan, your number one priority should be finding out why.
Why would an employee putting out merchandise for sale not attach Clothing Security tags? Maybe they are unaware of what is supposed to be tagged. There should be a list posted and readily available so your employees know exactly what to tag. Your business may choose a price threshold, certain brands or types of apparel, or you may choose to tag all sales floor merchandise. Perhaps your employee is disengaged and does not see the importance of attaching the tags. If they do not believe there could be external theft occurring, they may simply decide the Clothing Tags are a waste of time. In order to combat this idea, you have to teach your staff that deterrence is the key to loss prevention, not catching the thief after it happens.
There is another, more sinister reason you may have an employee that is not following your Clothing Security Tag guidelines, and that is the possibility that you have an internal theft issue. They could be staging the items without tags for a friend to steal or they could be in collusion with a booster or theft ring. The more likely scenario is that they are leaving tags off so they can get out the door with the items undetected. A few years ago, I had an employee that would regularly volunteer to take the garbage out when her shift was over. We had a bag check policy, so management always checked her purse and lunchbox, but not the trash bags. One night though, the manager had come back down to the checkout, and saw this cashier was coming from the sales floor with one of our store’s bags in her hand, tied shut. It appeared to be packed full. The manager watched her stuff that sales bag into the garbage can, tie the trash shut, and place it next to the exit door. The manager walked over and picked up the trash, and the employee almost broke her neck running over to say she would take it out when she left shortly. The manager knew something was up, and wordlessly opened the bag right in front of the cashier. Just as she suspected, it was full of unpaid merchandise. Not one item had a tag on it.
If you discover that Security Tags are not getting properly attached to your valuable inventory, don’t just grab some and do it yourself. Find out why your staff is not following the plan, and correct the issue.
For more information contact us at: Clothingsecurity.net or call 1.770.426.0547