How Small Retailers Can Stop Shoplifting Without L.P. Teams
When people ask me why I like to write about how to stop shoplifting or why I enjoy writing about store security issues I have to smile a bit because I can honestly say it is something I enjoy doing. I spent over 17 years in Retail Loss Prevention and it was a very rewarding career. I did enjoy catching thieves and yes, I found it exciting and challenging to find suspicious activity that initiated a dishonest employee investigation. No, it wasn’t about wanting to be a police officer, I had that experience when I was in the U.S. Air Force. There was something rewarding in the Loss Prevention work that provided a sense of accomplishment for me. Even after an uneventful day I felt like I had done my job preventing theft and saving the store I worked for money and merchandise. Now as I write I feel I am contributing a similar function to the small and medium sized retailers who benefit from the services Loss Prevention Systems, Inc. (LPSI) provides. The goal of LPSI is to help retailers find solutions to their theft and shrinkage issues, and become more profitable as they do so. Clients who may think that a team of Loss Prevention agents is the only way to fight shortage but cannot afford them do not understand there are other ways to fight theft and fraud. LPSI provides alternatives that are affordable and cost-effective including background checks, pre-employment drug screening and Sensormatic security systems.
I believe writing articles about theft and fraud activity creates an awareness for business owners who potentially feel they are alone on an island with criminals taking bites out of their store with no hope of rescue. When owners see that there are others who are confronted with the same problems and that there are realistic solutions it provides a sense of empowerment. When I can write of my personal interactions with thieves, my experience with Sensormatic security systems, electronic article surveillance and even background checks it demonstrates these options are effective.
It is likely that someone is concerned that anti-theft measures would not be the equivalent of having a Loss Prevention team working for them. In a sense you would be correct. Where a Loss Prevention Professional can detain and prosecute a thief, I would discourage that of a store owner or their staff of employees. It can be dangerous and if someone is not properly trained mistakes can be made that can turn into costly liabilities for the store owner. On the other hand, ANYONE can be trained on properly responding to an alarm activation of Sensormatic security systems. Merchandise can be recovered when a Sensormatic tag or label activates an electronic article surveillance (EAS) tower. Honestly, Loss Prevention personnel should not be apprehending people solely based on an EAS alarm. Over the span of my career I have trained many associates on how to properly respond to an alarm and use customer service skills to stop shoplifting. For the biggest bang for your buck the solutions LPSI can give you are going to ultimately give you a better Return on Investment than hiring a Loss Prevention Associate would do for you. As a Loss Prevention professional I say this with no disrespect to our profession. The truth is we recognize the payroll limitations of small retailers and it is unlikely there is room in the budget for a professional L.P. staff. When a Loss Prevention team is out of the question LPSI is able to step in to help fill the gap.
Yes, I REALLY do like writing about Loss Prevention while entertaining and educating readers about how it pays to stop shoplifting. I feel I am able to give help on a larger scale than when I worked for a single store. But, if I were asked to give just ONE piece of advice to retail managers that would prove the most beneficial to them what would that be? Talk to the folks at LPSI and find out more about the range of solutions they offer that can help you reduce retail shrinkage!
Need information on Sensormatic security systems? Give us a call at 1.770.426.0547 now.