On too many occasions, I have seen shoplifters take advantage of unsecured shopping bags and active, unattended EAS (Electronic Article Surveillance) deactivation pads or tag detachers at registers. Shoplifters are already eating away at your profits without help from your team, so don’t make it any easier for them to steal from you. Clothing security only works as intended if all components of the system are used properly and your staff is following procedures to ensure the clothes sold and not stolen.
Every time a cashier leaves the register, they should switch off the EAS deactivation pad and secure the shopping bags and tag detacher. These are easy ways to reduce the amount of opportunity shoplifters have when they are looking for ways to steal in your store. You’ll have to train your team to do this every time, and it may take a while to get into the habit, but it will pay off in the end. If you’re not following, when you place the security tags on clothes, they need to either be removed with a tag detacher or be deactivated on a pad or other device at the register when they are purchased. If someone leaves with merchandise that is not deactivated, the EAS alarm at the door will go off, just as it should.
When clothing security is not properly followed, it creates opportunity for the shoplifters. If a shoplifter walks into the store sees a register without a cashier, they can grab shopping bags off of the register and put them in their pocket, or even load up all the bags into a purse or another bag. Sometimes they will even take the bags to use another day. This happens a lot more than you may think. I’ve watched several shoplifters that I wasn’t sure where they were going to conceal the merchandise, and then they removed a crumpled up bag from their pocket and put the merchandise inside the bag.
The same goes for hard tag detachers that are used to remove security tags on clothes. These should not be left unattended where anyone can detach tags from merchandise. Find a way to secure them, possibly in a locking drawer or cabinet. The shoplifter could take the tag detacher home for future attempts at theft, or just remove the tags from clothing right there at your register without paying.
Last, but not least is the EAS deactivation pads. What is the point of putting security tags on clothes and inside shoes, if you are going to give shoplifters an easy way to get around the security measures you have in place? Leaving the deactivation pads turned on and active will allow shoplifters to bring items with soft tags to the register and deactivate the items so they will not set off the EAS alarm at the door as they exit. The pads or devices are usually easy to turn off, and sometimes have a key that can be kept in a secured drawer or cabinet as well, if not kept by the cashier. These are easy ways to ensure the clothing security measures you have in place are working to their full capacity, and make it harder for the shoplifters to get your merchandise out of the store without being noticed.
For more information contact us: Clothing Security or call 1.770.426.0547