Drill Into The Basics Of How To Stop Shoplifting And Employee Theft With Manager Training From LPSI
The year was 1983, and it was a warm San Antonio evening, sometime after midnight when our bus pulled through the gates of Lackland Air Force Base. I don’t remember a lot about that first introduction to Basic Training except there was a whole lot of yelling, screaming and being told to hurry up. It is kind of a blur now as I look back on it, but in my mind they brought us in during the middle of the night so we would have a harder time escaping than if we came in during the daytime and knew the route we came in. Of course I’m kidding, we were all volunteers but for a bunch of green 18 year-olds, it was very unnerving. The truth is, none of us knew much about the military or the U.S.A.F. and in order to get a bunch of kids prepared to take on the responsibilities that military life would require harsh training was necessary and paid off. Later in life when I became a Loss Prevention Manager I went from a Loss Prevention Associate in a department store straight to my new position in a brand new, big box retail store that was being built. I had to get in my training, hire a new Loss Prevention Team for my store and conduct a section of new employee orientations for groups of 10 to 50 people on employee theft and how to stop shoplifting. I had to develop my own style of training to get my message across. Loss Prevention Systems Inc. (LPSI) offers training for companies that have no Loss Prevention Department.
There are many retail owners and managers who deal with retail shrinkage due to employee theft and have no idea how to prevent it or stop shoplifting in their stores. Many of these managers could use training that can help them reduce shortage due to theft issues much like the training I used to provide. If you are one of those managers you will be happy to know that there is a solution to your problem. As I mentioned LPSI offers training seminars on how to reduce employee theft and stop shoplifting in your stores. When the training lessons are applied in a store, retail shortage declines and profits improve. Rest assured you will receive the best possible training available. Bill Bregar, President of LPSI, has years of National level Loss Prevention experience in addition to his founding of LPSI in 1983. His expertise in the field ensures you will receive world-class sessions.
When I started having to conduct orientations for mass hires, I had a guiding hand from a Loss Prevention Manager who had been with the company a long time. He conducted one session and then worked with me on the next one. By the third orientation he allowed me to do it myself with him being in the background ready to give me advice and step in if I began faltering. Fortunately there was some stumbling on my part but I muddled through without totally dropping the ball. Soon my helper had to leave but I had enough experience to continue on my own. Over time I did develop a style I was satisfied with that combined serious aspects from my Air Force Training Instructors and the fun parts my counterpart used in his orientations.
I believe the results of the orientations from mass hire through my many years as Loss Prevention Manager were reflected in our inventory results. Our first inventory we had a .75% shrinkage result. My store manager who had been with the company well over 20 years and had opened many new stores told me that he rarely saw a new store inventory the first year under 1% shrink. Was this a fluke? No, over 12 annual inventory cycles only twice did we go over 1% and both of those offset the following years. I believe that properly training employees and managers on how to stop shoplifting and identify and prevent employee theft does make a difference.
You don’t have to go through basic training with a Drill Instructor yelling at you to prepare you for combating retail theft. Owners of smaller retail stores also don’t have to have a Loss Prevention team to drive down shortage. Let LPSI give you the training that will improve your profits and drive out thieves.
Get more information on employee theft, contact us or call 1.770.426.0547 today.