Do You Really Have Inventory Control If You Hire The Wrong People? A Background Check Company Ensures You Stay In Control
Over the last few weeks I have been writing about different aspects of what Inventory Control means and strategies for impacting it.Recently it dawned on me that there is a human element to Inventory Control I had not previously considered. While paperwork errors, process and handling errors, and even technical glitches can all factor into control of inventory, the “people” factor has more influence than any other. Think about it like this, people make keying errors into computers, people make mistakes, people sometimes make poor decisions and sometimes people steal. If you aren’t hiring the right people for your workplace you could be creating your own inventory control problems. In order to hire the right people it is best to conduct pre-employment screening through a reputable company.
A good hiring interview with structured questions is important in getting a feel for an applicant’s ability to do the job you are trying to fill. The problem with an interview is that some people do a great job of interviewing, while not necessarily being honest in all their answers to your questions. I have conducted interviews with candidates and the answers they provided to my questions sounded good at the time but once they were hired and began work I was not so sure they had not embellished some of their responses. A background check company can verify information that a candidate puts on an application before they are hired. If you have a job that requires accurate data entry skills and the prospective employee indicates they have worked for a business doing this type of work, a background check company can verify that. If you need someone to work with finances and budgeting and you have an applicant indicate they received a finance degree from a university, you may not be able to establish it is true. A pre-employment screening can validate that information and let you know the information provided is correct. Places of residence, social security number verifications, criminal history and driving records are also pieces of information that can be gathered when employee background checks are conducted.
Potential dishonest employee activity can be a significant issue when addressing inventory control problems. If workers are stealing merchandise then it is apparent you are not in control, at least in that instance. A background check company can conduct a criminal background check on the candidate you are considering before you finalize a decision on whether to bring that person on the team. Your interview questions and application may ask whether someone has a felony conviction but if they lie and you aren’t doing employee background checks it is unlikely you will find out about their criminal history. This is not an admonition against hiring someone with a prior conviction, I actually encourage giving opportunities to people who are making an effort to turn their lives around. I do believe it is acceptable to put them in positions that will not put a company or their clients at risk for theft and let them prove they are worthy of an employer’s trust. On the other hand, if they aren’t being honest on an application about their past then regardless of the reason for lying they have demonstrated credibility issues before they are even hired. Pre-employment screening removes the risk of hiring the wrong person who may hurt inventory control in the long term.
Another inventory control concern is the freight receiving process and vendor credit and chargeback handling. In most cases these jobs require someone who is attentive to detailed work. They must be able to identify paperwork errors when an invoice doesn’t match the product received. A digit in the wrong place can be costly if not caught. Does billing match what was received? Are vendors giving all the credits due to the store when they take merchandise out of the store? All of this requires a person who doesn’t mind challenging an error when they find it and ensuring it gets fixed. If you seek a person with experience in this field and they have indicated on their application they worked for a company doing this job, pre-employment screening can come in handy. The background check company can verify past employment, guaranteeing you are hiring the person you think you are hiring.
Employee background checks do have an impact on the inventory control in your store. A company I used to work for used to teach us, “Right Person, Right Place, Right Time”. Make sure you are getting the right person ALL the time by using a background check company.
Get more information on a background check company, contact us or call 1.770.426.0547 today