Alpha Shark Tags-4 WC blog 76
Wardrobing-3
Return Fraud-4
Curtail Return Fraud – Clip Clothes With Alpha Shark Tags
Often return fraud is easy to identify. Someone comes in with a receipt and they present a piece of merchandise that doesn’t match any information on the receipt and they want money back. It may be a case of not paying attention and getting the wrong receipt from home, but if they are insistent on getting cash, not a merchandise card or a credit on a credit card, it is probably a fraudulent return. Merchandise being returned with the wrong tags is another fairly easy method to detect. There are thieves who have tag attachment guns at home and can change out tags on garments. These fraud attempts can be prevented by sales associates paying attention to the merchandise returned and ensuring all the appropriate information matches. On the other hand, there is also return fraud which can be a little more difficult to prevent. There are people who will pick up receipts from outside the store, and if they know how to read the information, they go into the store, find a matching item and take it to the return desk for a refund. There are also those people who will enter a store, walk past an unoccupied check lane, pick up a store shopping bag and then proceed to fill it up while posing as a customer. These people then “return” the merchandise, in most cases without a receipt. Often they don’t mind receiving a gift card or merchandise card because they turn around and try to sell it to another customer. The most difficult fraud to deter is wardrobing. This is the customer who buys an item, wears it a time or two and returns it for a refund. They ALWAYS keep the receipt and the tags so there a fewer chances that a refund will be denied. There is only one good method to prevent this type of return fraud and that is to use Alpha Shark Tags on your clothing.
Alpha Shark Tags prevent wardrobing because they are pinned onto a piece of clothing and cannot be removed and re-attached when the clothing is done being worn. These are one-time use only devices and have to be removed by the customer. They are to be pinned in a highly visible area of a shirt, slacks, skirt or any other garment and the customer cuts the tag off at home when they are ready to wear it out. The purpose is so that if someone attempts to wear the item out with friends or even to work as a “New Outfit” the tag makes it clear that the item is intended to be returned. Imagine the embarrassment of wearing a new suit into a job interview and a bright orange tag is hanging from the tie, from the seam along the edge of the knee on a pair of slacks and one from the collar of a suit coat. The interview is probably going to be somewhat awkward when the applicant has to explain what the tags are for.
If your store is using Alpha Shark Tags and you have made your store return policy very clear, there will be no cause for your store to take back an item that has had the tags removed. The use of these tags will reduce the shortage you incur each time you refund and a garment that has been worn and may have odors or makeup on it. Those items are often marked way down and the loss is in your gross margin.
Don’t become a victim of wardrobing and other types of return fraud. Use Alpha Shark Tags on your clothing and see how much your profits will increase when you don’t have to mark items out of stock or take excessive markdowns.
For more information on Alpha Shark Tags, contact us or call 1.770.426.0547
Often return fraud is easy to identify. Someone comes in with a receipt and they present a piece of merchandise that doesn’t match any information on the receipt and they want money back. It may be a case of not paying attention and getting the wrong receipt from home, but if they are insistent on getting cash, not a merchandise card or a credit on a credit card, it is probably a fraudulent return. Merchandise being returned with the wrong tags is another fairly easy method to detect. There are thieves who have tag attachment guns at home and can change out tags on garments. These fraud attempts can be prevented by sales associates paying attention to the merchandise returned and ensuring all the appropriate information matches. On the other hand, there is also return fraud which can be a little more difficult to prevent. There are people who will pick up receipts from outside the store, and if they know how to read the information, they go into the store, find a matching item and take it to the return desk for a refund. There are also those people who will enter a store, walk past an unoccupied check lane, pick up a store shopping bag and then proceed to fill it up while posing as a customer. These people then “return” the merchandise, in most cases without a receipt. Often they don’t mind receiving a gift card or merchandise card because they turn around and try to sell it to another customer. The most difficult fraud to deter is wardrobing. This is the customer who buys an item, wears it a time or two and returns it for a refund. They ALWAYS keep the receipt and the tags so there a fewer chances that a refund will be denied. There is only one good method to prevent this type of return fraud and that is to use Alpha Shark Tags on your clothing.
Alpha Shark Tags prevent wardrobing because they are pinned onto a piece of clothing and cannot be removed and re-attached when the clothing is done being worn. These are one-time use only devices and have to be removed by the customer. They are to be pinned in a highly visible area of a shirt, slacks, skirt or any other garment and the customer cuts the tag off at home when they are ready to wear it out. The purpose is so that if someone attempts to wear the item out with friends or even to work as a “New Outfit” the tag makes it clear that the item is intended to be returned. Imagine the embarrassment of wearing a new suit into a job interview and a bright orange tag is hanging from the tie, from the seam along the edge of the knee on a pair of slacks and one from the collar of a suit coat. The interview is probably going to be somewhat awkward when the applicant has to explain what the tags are for.
If your store is using Alpha Shark Tags and you have made your store return policy very clear, there will be no cause for your store to take back an item that has had the tags removed. The use of these tags will reduce the shortage you incur each time you refund and a garment that has been worn and may have odors or makeup on it. Those items are often marked way down and the loss is in your gross margin.
Don’t become a victim of wardrobing and other types of return fraud. Use Alpha Shark Tags on your clothing and see how much your profits will increase when you don’t have to mark items out of stock or take excessive markdowns.
For more information on Alpha Shark Tags, contact us or call 1.770.426.0547 today.
