When someone mentions Sensormatic security products what do you think of? Do you think of shoplifting prevention? Maybe you think of security towers, hard tags or security labels? Yes, all of these are included in the package but I would like to challenge you to think a little differently about it, I would like you to think about VALUE! If you purchase a Sensormatic system from Loss Prevention Systems, Inc. (LPSI), you not only get a top-of-the-line electronic article surveillance system that will prevent and deter criminals you benefit in other ways as well.
Sensormatic Security Products PLUS So Much More!
LPSI is an industry leader in consulting with retailers to help improve profits through theft and shortage reduction. With a focus on small and medium size stores, they tailor their consultations to the need of the specific business there is no one-size fits all mold for them. They do recommend Sensormatic security products to all of their clients as a sensible way to reduce a significant amount of losses but that is not their primary focus. They want stores to be successful and so they don’t sell a system without providing free training to go along with a system (even a system upgrade).
What good is it to purchase tags and pedestals from a cut-rate website without knowing that there are best practices to tagging merchandise? Whether your store specializes in clothing sales, hardware or even wine and spirit sales there are electronic article surveillance tags available to protect any item. Loss Prevention Systems, Inc. will take the time to train you and your team on the most effective tagging methods when you purchase a system through their company. By the way, training is not a one-time deal. If you need more training on your system or shoplifting program within a reasonable amount of time they will provide it. They base their success on how successful your business is.
Were you aware that there are right and wrong ways to respond to electronic article surveillance alarms? Do it incorrectly and it can lead to an unnecessary confrontation. Make a false accusation and it can lead to a lawsuit. Respond to a Sensormatic alarm in the right way and it can result in recovered merchandise for the store. How do you learn to do this? Purchase a system through LPSI and you receive this training free because they know that just owning a system is not the same as understanding the system. It is kind of like buying a car without knowing how to drive. You might get in and start it but eventually you are going to run into trouble because you don’t have all of the knowledge you need to drive properly.
Support From Experts in Shoplifting Prevention
The purchase of Sensormatic security products from LPSI also means you get the support you need if you have a problem with your system. Have you ever bought something and had it break down or you had a question about it and could never get through to tech. support? I have and it can be infuriating. LPSI wants their clients to know they are not going to be working with a fly-by-might company. If you decide to purchase a standard Sensormatic system from them you get a one year warranty on your investment. Let’s face it any equipment is eventually going to need some type of maintenance service. LPSI provides support for your Sensormatic system.
Value in a product or service should mean something when a company says that they offer value to their customers. If I am a store owner I want value and the one thing I can purchase that is going to add value to my store is Sensormatic security products purchased from LPSI. I get a first-class product with more add-on value than I would be able to find anywhere else. Why should you trust me on this? Because I have 28+ years in retail and 17 years in retail Loss Prevention experience and I will stake my reputation on it.
Sensormatic security systems are important and we can help you with it. Call 1.770.426.0547 and let’s talk.
I work in an office supply store and there are several different methods the store employs to prevent shoplifting. I am in the unique position that I can look at these strategies and make a professional judgement on their effectiveness. I have been involved in Retail Loss Prevention in one way or another for over 20 years. I have used the most effective retail anti-theft devices and the least effective tools for protecting merchandise. As a sales associate in my current role I can speak to the one strategy I really detest and that is keeping merchandise in a stockroom. It wasn’t long ago I had a customer who wanted to take a look at a couple of packages of pens. The store doesn’t keep these pens on the floor; instead there are placards with the picture of each type of pen on them. If the customer wants to look at the pen I have to go to the stockroom and get one out. I wanted to help this customer get what they came in for so I went to retrieve one so she could examine it. This was just to look at the pen, there was no guarantee she would purchase it (and ultimately she did not). On the way to the stockroom I had to stop and answer questions for two other customers. In one of those instances I had to ask the customer to wait until I was done helping my first customer then I would get back to her. What a terrible way to provide customer service. Yes, I called to see if anyone else could assist her but everyone was occupied with their own customer or they were busy in another department. If I had my choice I would protect the pens with Sensormatic Safers rather than the placard/stockroom lockup method.
There are two types of Safers available to prevent shoplifting. The first is the Flexible Safer and the second is the Adjustable Safer. Both types are equipped with electronic article surveillance technology. This means anyone attempting to carry a protected item out of the store is going to activate the Sensormatic pedestals and store associates can respond and recover the merchandise. The wonderful thing about Sensormatic Safers is that they are great for protecting small items or high dollar goods. For example Flexible Safers are a fantastic tool for protecting 4-packs of AAA lithium batteries or electric toothbrush heads. Adjustable Safers might be used to protect fragrances or skin care products (or pens). The use of these retail anti-theft devices allow merchants more options for stocking merchandise on the salesfloor and minimizing the use of stockrooms for holding merchandise. Protecting products and getting them in the hands of your customers alleviates the necessity of wasted manpower to retrieve products that may or may not be bought. It also makes the convenience of picking up an item and examining it an unstated selling point. As a shopper, I get frustrated when I can’t look at a locked up item because no one is nearby to readily unlock a display case or retrieve something from a stockroom. If it frustrates me, I know it frustrates others.
Sensormatic Safers were not available to me when I was a Loss prevention Manager. I wish they had been. I recall one of the hardest areas of the store to prevent shoplifting in was the health and beauty department. Within the specific department razor blades, perfumes and colognes were some of the specific items where we were constantly fighting shoplifting. We had some retail anti-theft devices we used but Safers would have been a better option if we had them available to us. We spent an exorbitant amount of time trying to brand these items to deter Organized Retail Crime groups and tagging them with electronic article surveillance tags. We were more successful than some of our peers but we still had theft problems that impacted our ability to keep product in-stock for paying customers. Of course, this hurt sales, on top of the financial impact of the theft itself.
Customer service is a powerful tool in retail. A negative experience for a customer may mean they don’t return for quite some time if at all. On the other hand a great experience leads to customer loyalty and a many return trips. Providing convenience to your customers contributes to an enhanced shopping trip and sales for your store. Sensormatic Safers can make the shopping experience easier and happier for your clients and that means more sales for you.
Get more information on Sensormatic Safers, contact us or call 1.770.426.0547 today.
Employment drug screening-3 WC Blog 645
Drug testing-3
Employment Drug Screening Improves Worker Safety
There are a number of reasons to conduct employment drug screening before hiring a new worker but one of the reasons that make it important is workplace safety. I understand that keeping workers safe should be a given but as an employer there are more factors in play that safety impacts in your store. Consider for a moment that if an employee does not feel safe at their job they could decide to quit. When that employee quits what happens? You the store owner or manager is forced to post the job opening, review applications and interview candidates. Once you are through that process you are going to have to spend time training the new worker and understand that productivity won’t be where it was when you had that trained person working for you. A work environment that does not feel safe to your team can be an extreme drain on your overall profit line.
You could be thinking that you can operate a safe workplace without having to worry about whether employees are using drugs or if you have a need to conduct drug testing. Here are some facts you might find interesting from the Bureau of Justice Statistics (BJS) Source: BJS, Violence in the Workplace, 1993-99, NCJ 190076, December 2001. :
For victims of workplace violence:
• 35% believed the offender was drinking or using drugs at the time of the incident.
• 36% did not know if the offender had been drinking or using drugs.
• 27% of all workplace offenders had not been drinking or using drugs.
Victims of workplace violence varied in their perception of whether the offender used alcohol or drugs by occupation:
• 47% in law enforcement perceived the offender to be using alcohol or drugs
• 35% in the medical field
• 31% in retail sales (emphasis mine)
According to a Bureau of Labor Statistics (BLS) report by Joyce Northwood, originally posted December 7, 2011, “Assaults and Violent Acts in the Private Retail Trade Sector, 2003-2008”, the author wrote the following; “From 2003-2008, there were 944 homicides and 8,700 nonfatal assaults by persons in the retail trade sector.” On page 3 of the report the author also points out that, “First-line supervisors and managers of sales workers accounted for 45% of fatalities in retail trade.” (bls.gov). If there are this many incidents of violence and a large proportion of those who have been victims of violence perceive that drugs or alcohol contributed to those assaults, you can bet those workers will not be happy if they know another employee is a drug user.
Employment drug screening is the answer for employers who want to minimize the chance they hire someone who is a drug user. That is that done by partnering with a company that has been in the business of Retail Loss Prevention consultation and theft reduction for over 25 years. Bill Bregar founded the company in 1983 and Loss Prevention Systems Inc. (LPSI) was incorporated in 1993. Since then the company has focused on helping customers improve profits and reduce shortage with anti-theft solutions, investigations, training programs, email tips, background checks and pre-employment drug testing and much more. With this much experience it is a smart choice to hire LPSI to conduct pre-employment drug screening and ongoing random drug screening to keep your current staff happy.
Finally, if maintaining a violence-free work place isn’t reason enough for you to have drug screenings as part of your hiring process then think about the money you could be saving on accidents. Alcohol and drugs contribute to an overall increase in accidents, associated medical expenses and lost time at work. By drug testing job candidates, making random drug testing and post-accident drug testing conditions for employment, retail store owners can improve the store culture. Improving the culture leads to a more productive and happier team and that drives up profits and that is the point of being in business.
Get more information on drug testing, contact us or call 1.770.426.0547 today.
There are a number of reasons to conduct employment drug screening before hiring a new worker but one of the reasons that make it important is workplace safety. I understand that keeping workers safe should be a given but as an employer there are more factors in play that safety impacts in your store. Consider for a moment that if an employee does not feel safe at their job they could decide to quit. When that employee quits what happens? You the store owner or manager is forced to post the job opening, review applications and interview candidates. Once you are through that process you are going to have to spend time training the new worker and understand that productivity won’t be where it was when you had that trained person working for you. A work environment that does not feel safe to your team can be an extreme drain on your overall profit line.
You could be thinking that you can operate a safe workplace without having to worry about whether employees are using drugs or if you have a need to conduct drug testing. Here are some facts you might find interesting from the Bureau of Justice Statistics (BJS) Source: BJS, Violence in the Workplace, 1993-99, NCJ 190076, December 2001.
For victims of workplace violence:
• 35% believed the offender was drinking or using drugs at the time of the incident.
• 36% did not know if the offender had been drinking or using drugs.
• 27% of all workplace offenders had not been drinking or using drugs.
Victims of workplace violence varied in their perception of whether the offender used alcohol or drugs by occupation:
• 47% in law enforcement perceived the offender to be using alcohol or drugs
• 35% in the medical field
• 31% in retail sales (emphasis mine)
According to a Bureau of Labor Statistics (BLS) report by Joyce Northwood, originally posted December 7, 2011, “Assaults and Violent Acts in the Private Retail Trade Sector, 2003-2008”, the author wrote the following; “From 2003-2008, there were 944 homicides and 8,700 nonfatal assaults by persons in the retail trade sector.” On page 3 of the report the author also points out that, “First-line supervisors and managers of sales workers accounted for 45% of fatalities in retail trade.” (bls.gov). If there are this many incidents of violence and a large proportion of those who have been victims of violence perceive that drugs or alcohol contributed to those assaults, you can bet those workers will not be happy if they know another employee is a drug user.
Employment drug screening is the answer for employers who want to minimize the chance they hire someone who is a drug user. That is that done by partnering with a company that has been in the business of Retail Loss Prevention consultation and theft reduction for over 25 years. Bill Bregar founded the company in 1983 and Loss Prevention Systems Inc. (LPSI) was incorporated in 1993. Since then the company has focused on helping customers improve profits and reduce shortage with anti-theft solutions, investigations, training programs, email tips, background checks and pre-employment drug testing and much more. With this much experience it is a smart choice to hire LPSI to conduct pre-employment drug screening and ongoing random drug screening to keep your current staff happy.
Finally, if maintaining a violence-free work place isn’t reason enough for you to have drug screenings as part of your hiring process then think about the money you could be saving on accidents. Alcohol and drugs contribute to an overall increase in accidents, associated medical expenses and lost time at work. By drug testing job candidates, making random drug testing and post-accident drug testing conditions for employment, retail store owners can improve the store culture. Improving the culture leads to a more productive and happier team and that drives up profits and that is the point of being in business.
Get more information on drug testing, contact us or call 1.770.426.0547 today.
