Intuition Won’t Prevent Crime – It Requires Manager Training To Stop Employee Theft

 

Manager Training To Stop Employee Theft – 3                                                                    WC Blog 538
Stop Shoplifting -4
Intuition Won’t Prevent Crime – It Requires Manager Training To Stop Employee Theft
     At the start of this semester at the college library where I work I learned a lesson that made me think about manager training to stop employee theft. We train all of our student employees on their jobs at the beginning of the semester and one of those tasks we train them on, or so I thought, is checking our outside book drop. The employees are trained by a supervisor and a training checklist is initialed by the supervisor. In the spring we conduct a quick refresher training and leave it at that. Not long ago we started finding the exterior book drop unlocked. We tracked it down to the guilty party and the student said they had been trained. I had him take me outside and show me how to unlock and lock the drop. He did it wrong. When I asked if he had actually had to open and close the drop during his training he said he had not. His group had only been “shown” how to do it. I then began asking other workers and learned that the majority did not know how to open and close the drop. I put a stop to all student workers checking the drop until a supervisor walked them each outside and made the student open and close the drop. The lesson I took away from this was that sometimes people don’t know what you think they know. In a library we are dealing mostly with a few books or possibly dvd’s in a bookdrop. In retail you are dealing with your livelihood so it is important that you and your managers know how to prevent employee theft and stop shoplifting. It is for this reason that Bill Bregar, the CEO and founder of Loss Prevention Systems Inc. created manager training to stop employee theft and shoplifting.
     According to dictionary.cambridge.org shoplifting is defined as: The illegal act of taking goods from a store without paying for them. They define employee theft as the crime of employees stealing from the company they work for. While shoplifting is fairly clear-cut in terms of theft of merchandise, what determines when shoplifting has taken place can vary between jurisdictions. Employee theft is not as clear-cut and can entail such things as theft of property, merchandise, financial transaction fraud, cash theft, underringing, etc. Because there are so many types of employee theft and fraud and it can be difficult for even the best of investigators to track down a crime, LPSI has developed an intensive training program for store managers.  Manager training to stop employee theft and modules for how to stop shoplifting will empower retail business owners and leaders with the knowledge needed to end shortage created by these thieves. 
     On the surface it may sound easy to stop shoplifting and prevent employees from stealing. Any store owner can tell if someone is going to steal whether it is a customer or an employee, right? If that were the case I sure could have used your expertise when I was a Loss Prevention Manager. It took several months of training to catch my first shoplifter on my own and when I became a Loss Prevention Manager I was not able to interview my first internal case for months. I was required to go through training on how to identify different types of employee theft, how to build my case and log my evidence. I had even more training on the proper methods for conducting a dishonest employee interview and had to be certified before I could do one. Did I mention that the first employee interview I conducted required me to have a certified Loss Prevention Manager with me in the office as I conducted my interview? No, LPSI isn’t going to have your managers go to such extremes but you need to be aware that there is more involved to stop shoplifting or prevent employee theft than looking at someone and “knowing” they are a thief. LPSI training seminars give managers the tools needed to prevent theft from shoplifters and employees. 
     Significantly reduce shortage due to theft from employees and shoplifters. Let LPSI provide manager training to stop employee theft to you and your supervisors. You will be surprised to learn what you didn’t know. Put that training to work and watch your profits grow.
Get more information on manager training to stop employee theft, contact us or call 1.770.426.0547 today.   

At the start of this semester at the college library where I work I learned a lesson that made me think about manager training to stop employee theft. We train all of our student employees on their jobs at the beginning of the semester and one of those tasks we train them on, or so I thought, is checking our outside book drop. The employees are trained by a supervisor and a training checklist is initialed by the supervisor. In the spring we conduct a quick refresher training and leave it at that. Not long ago we started finding the exterior book drop unlocked. We tracked it down to the guilty party and the student said they had been trained. I had him take me outside and show me how to unlock and lock the drop. He did it wrong. When I asked if he had actually had to open and close the drop during his training he said he had not. His group had only been “shown” how to do it. I then began asking other workers and learned that the majority did not know how to open and close the drop. I put a stop to all student workers checking the drop until a supervisor walked them each outside and made the student open and close the drop. The lesson I took away from this was that sometimes people don’t know what you think they know. In a library we are dealing mostly with a few books or possibly dvd’s in a bookdrop. In retail you are dealing with your livelihood so it is important that you and your managers know how to prevent employee theft and stop shoplifting. It is for this reason that Bill Bregar, the CEO and founder of Loss Prevention Systems Inc. created manager training to stop employee theft and shoplifting.

According to dictionary.cambridge.org shoplifting is defined as: The illegal act of taking goods from a store without paying for them. They define employee theft as the crime of employees stealing from the company they work for. While shoplifting is fairly clear-cut in terms of theft of merchandise, what determines when shoplifting has taken place can vary between jurisdictions. Employee theft is not as clear-cut and can entail such things as theft of property, merchandise, financial transaction fraud, cash theft, underringing, etc. Because there are so many types of employee theft and fraud and it can be difficult for even the best of investigators to track down a crime, LPSI has developed an intensive training program for store managers.  Manager training to stop employee theft and modules for how to stop shoplifting will empower retail business owners and leaders with the knowledge needed to end shortage created by these thieves. 

On the surface it may sound easy to stop shoplifting and prevent employees from stealing. Any store owner can tell if someone is going to steal whether it is a customer or an employee, right? If that were the case I sure could have used your expertise when I was a Loss Prevention Manager. It took several months of training to catch my first shoplifter on my own and when I became a Loss Prevention Manager I was not able to interview my first internal case for months. I was required to go through training on how to identify different types of employee theft, how to build my case and log my evidence. I had even more training on the proper methods for conducting a dishonest employee interview and had to be certified before I could do one. Did I mention that the first employee interview I conducted required me to have a certified Loss Prevention Manager with me in the office as I conducted my interview? No, LPSI isn’t going to have your managers go to such extremes but you need to be aware that there is more involved to stop shoplifting or prevent employee theft than looking at someone and “knowing” they are a thief. LPSI training seminars give managers the tools needed to prevent theft from shoplifters and employees. 

Significantly reduce shortage due to theft from employees and shoplifters. Let LPSI provide manager training to stop employee theft to you and your supervisors. You will be surprised to learn what you didn’t know. Put that training to work and watch your profits grow.

 

Get more information on manager training to stop employee theft, contact us or call 1.770.426.0547 today.