Protect Health and Beauty Products-3 WC Blog 294
Alpha Keepers-5
Prevent Shoplifting-3
Retail Anti-Theft Devices-3
Perplexed By Plexi-glass Panels, A Retail Loss Prevention Manager Offers Alpha Keepers As Better Retail Anti-Theft Devices
I will admit it I can be curious especially when it comes to retail anti-theft devices but my wife says I’m nosey. If I’m out shopping and I see something that looks like it is supposed to deter theft in some way I’m probably going to check it out. Not long ago I was visiting a chain store with my wife and we wandered through the household supplies section. I observed merchandise on the shelf and the front of the shelf had a clear, plexi-glass cover over it that appeared to be protecting the merchandise. I didn’t see a lock and there wasn’t enough space to remove a single item at a time so then I wondered if it was designed to prevent shoplifting or just keep items from falling off the shelf. When we got to the other end of the store we found more of these plexi-glass shields in use to protect health and beauty products and I couldn’t resist the temptation. I had to know what they would do so I tried to lift one up. Yikes! A chiming noise sounded all the way to the front of the store. Hmmm, would it do it again? It sure did and before I could test it once more my wife made me stop. Then it dawned on me, these were retail anti-theft devices to stop shoplifting and the chime was to alert employees to come to the area and offer assistance. We continued looking around this area for several minutes but no one came to see if I needed help. Since I have extensive experience in Retail Loss Prevention I was annoyed, what is the purpose of having any type of device to prevent shoplifting if it isn’t going to be used as intended? This is one of the reasons I like Alpha Keepers so much. They protect merchandise and still allow customers to take the product off the shelf and walk around with it or take it to the checkout counter.
Alpha Keepers are superior to lock up display cases, show cases and even plexi-glass shields. Alpha Keepers are made of a clear, polycarbonate material making them super-strong and difficult to break. They have a hinged, locking door that requires a special detachment tool to open them, keeping thieves from gaining access to the item in the box. Keepers also come in a variety sizes to cover a wide variety of merchandise. They can protect health and beauty products to electronics items such as SD cards. Since the Alpha boxes are clear, customers can pick up the box, view the packaging and read information to help them make an informed purchasing decision. Show cases only permit limited viewing and if a patron wants a closer look they have to find an employee to open the case and hover over them while the patron examines the product. Think about how uncomfortable this can be if the merchandise is some type of personal hygiene product! The employee also has to stay with the patron as long as that person wants to continue to browse products for example in a videogame display case. A Keeper requires no hovering and your employees can be productive with other customer service issues or tasks.
In the experience I referenced above, I have to assume the purpose of a chiming noise was to get an associate to check on me to ensure I wasn’t cleaning off the shelf of all the products. The lack of response did not impress me and I can only assume this was not an isolated incident. Had I been a thief there was nothing the system was doing to protect health and beauty products or the air fresheners at the other end of the store (not that I knew there was a high demand on the black market for air fresheners or scented candles). Alpha Keepers would be a better alternative for this store to prevent shoplifting. The only time an associate would need to respond to any noise would be to the electronic article surveillance antenna alarm if a criminal attempted to exit the building with merchandise protected in a Keeper box.
Rather than use retail anti-theft devices such as display cases that hinder customer access to products and require significant employee payroll hours over the course of a year to maintain, why not use Alpha Keepers? You will increase sales through increased customer access and you will decrease shortage through real product protection.
Alpha Keepers are important and we can help you with them. Call 1.770.426.0547and let’s talk.
I will admit it I can be curious especially when it comes to retail anti-theft devices but my wife says I’m nosey. If I’m out shopping and I see something that looks like it is supposed to deter theft in some way I’m probably going to check it out. Not long ago I was visiting a chain store with my wife and we wandered through the household supplies section. I observed merchandise on the shelf and the front of the shelf had a clear, plexi-glass cover over it that appeared to be protecting the merchandise. I didn’t see a lock and there wasn’t enough space to remove a single item at a time so then I wondered if it was designed to prevent shoplifting or just keep items from falling off the shelf. When we got to the other end of the store we found more of these plexi-glass shields in use to protect health and beauty products and I couldn’t resist the temptation. I had to know what they would do so I tried to lift one up. Yikes! A chiming noise sounded all the way to the front of the store. Hmmm, would it do it again? It sure did and before I could test it once more my wife made me stop. Then it dawned on me, these were retail anti-theft devices to stop shoplifting and the chime was to alert employees to come to the area and offer assistance. We continued looking around this area for several minutes but no one came to see if I needed help. Since I have extensive experience in Retail Loss Prevention I was annoyed, what is the purpose of having any type of device to prevent shoplifting if it isn’t going to be used as intended? This is one of the reasons I like Alpha Keepers so much. They protect merchandise and still allow customers to take the product off the shelf and walk around with it or take it to the checkout counter.
Alpha Keepers are superior to lock up display cases, show cases and even plexi-glass shields. Alpha Keepers are made of a clear, polycarbonate material making them super-strong and difficult to break. They have a hinged, locking door that requires a special detachment tool to open them, keeping thieves from gaining access to the item in the box. Keepers also come in a variety sizes to cover a wide variety of merchandise. They can protect health and beauty products to electronics items such as SD cards. Since the Alpha boxes are clear, customers can pick up the box, view the packaging and read information to help them make an informed purchasing decision. Show cases only permit limited viewing and if a patron wants a closer look they have to find an employee to open the case and hover over them while the patron examines the product. Think about how uncomfortable this can be if the merchandise is some type of personal hygiene product! The employee also has to stay with the patron as long as that person wants to continue to browse products for example in a videogame display case. A Keeper requires no hovering and your employees can be productive with other customer service issues or tasks.
In the experience I referenced above, I have to assume the purpose of a chiming noise was to get an associate to check on me to ensure I wasn’t cleaning off the shelf of all the products. The lack of response did not impress me and I can only assume this was not an isolated incident. Had I been a thief there was nothing the system was doing to protect health and beauty products or the air fresheners at the other end of the store (not that I knew there was a high demand on the black market for air fresheners or scented candles). Alpha Keepers would be a better alternative for this store to prevent shoplifting. The only time an associate would need to respond to any noise would be to the electronic article surveillance antenna alarm if a criminal attempted to exit the building with merchandise protected in a Keeper box.
Rather than use retail anti-theft devices such as display cases that hinder customer access to products and require significant employee payroll hours over the course of a year to maintain, why not use Alpha Keepers? You will increase sales through increased customer access and you will decrease shortage through real product protection.
Alpha Keepers are important and we can help you with them. Call 1.770.426.0547and let’s talk.