Issue:
Can customer service be used for shoplifting prevention?
Solution:
Pay close attention to all customers who enter your store. Acknowledge the presence of the
customers by saying something like, “I’ll be with you in a moment”. This simple salutation will
deter most impulse shoplifters which make up the majority of shoplifters that enter a retail
store. The true solution to shoplifting is a combination of customer service and a Checkpoint
system.
Customer service is not only utilized for add-on sales or to project your store sales
environment, but it also can be used as an effective method against shoplifters. Most thieves
hate customer service; however when the customer to service ratio is not balanced and your
employees cannot adequately tend to all of the customers in the store, the Checkpoint
becomes your backup. The Checkpoint system is always operating. If shoplifters attempt to
remove merchandise from the store, the Checkpoint system will alarm and alert staff members
of attempted thefts.
Loss Prevention Systems, Inc. (LPSI) is considered the leading nationwide consultant around
the U.S. regarding Alpha High Theft Solutions products and Checkpoint Solutions. We have
nationwide sales, products, and services. LPSI gives you much more than theft prevention
equipment. The experience in retail theft prevention allows Loss Prevention Systems to
deliver valuable education and strategies. Stop theft today with Loss Prevention Systems
(LPSI) and Checkpoint & Alpha Systems products.
For more information on Shoplifting Prevention, simply call (770) 426-0547 right away!
