Marketing does a lot for a business. It is usually the first impression that the customer base gets to experience. It is usually what draws shoppers into the store with appealing graphics, catchy phrases and jingles, and carefully refined logos. Once the customer gets into the store, advertising doesn’t do much to keep them there. This is where the employees come in—they are the face of the entire organization for each customer that they interact with. So, what will this impression be? Will it be one that they remember for a great and caring experience? That all depends who that face belongs to, and who those faces belong to depends upon which employees you hired based upon their background checks.
Many organizations will hire just about any body that is available to fill the position; either to keep their payroll numbers high or to make sure staffing is sufficient enough to get the job done. I have been there and I get it. What cannot be forgotten, however, is that all business begins and ends with people. It is people that come to businesses looking to satisfy their needs. It is people who dream and create businesses to serve those other people. It is people that support the business and allow it to be successful. That is why when making a hiring decision, it is important to look for genuine people, and not just bodies. Pre-employment screening is one of the most critical ways to make sure you are hiring the type of person you want to represent you and your organization.
We all know what happens when the wrong person gets hired for the job; they come to work when they want to (as opposed to when they are scheduled), shirt untucked like they just rolled out of bed, with an attitude like they are just entitled from birth to collect their payroll checks and get on with it. That may seem like an anomaly but I think we have all known that guy. We can usually spot them in an interview and avoid that situation. However, an even greater nightmare is the guy who comes to work early every day, does a fantastic job with greeting the customers, looks clean cut, and steals from right under your nose every day. It doesn’t take long for this guy to clean house and quit, moving onto the next job to do the same thing.
Outsourcing to a background check company that is experienced with investigating and specializing in the field is going to be your safest investment to protect your business. While working loss prevention for a retail chain store, I became aware of a sales person, we’ll call him James, who had a hidden history. After noticing that James was copying customers’ social security numbers while signing them up for credit, I knew that James was the nightmare employee that we all fear. After those customers complained of unauthorized charges, I decided to leverage some local law enforcement connections to look into his history.
It turns out that James had been involved in auto theft, robberies, and a number of property crimes. Just imagine; if it can happen to a large retail chain, it can surely happen to you if you are not careful. Employees are not just inanimate assets; they are the most important asset to your organization—they are people. Choose quality people, and ensure that you utilize background check experts when making your hiring decision.
For more information contact us: Background Checks or call 1.770.426.0547